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Thursday, July 10, 2014
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Wednesday, July 9, 2014
A Major Corporate Blunder
Image courtesy of www.crystalgraphics.com
We always hear that customers are the most important part of an organization. Anyone who is in business will always want to keep clients or customers coming in and reward them for their loyalty. Perks given for their patronage and loyalty definitely work wonders. It can be in the form of promotions, freebies, discounts, or can also be something personal like a gift for a client’s birthday or anniversary or promotion, and more. Personalized experiences are known to ignite feelings in customers.
A good public relations aka PR executed sincerely can win you many brownie points. If you are into beauty/service business, it could be something as simple as one free service after every five or a little more advanced such as a “point” system that wins them reward points every time they use your services which can be redeemed anytime.
You can also hold a VIP event in which you invite your top-spending or most loyal clientele and invite them to explore services for free. Pampering them won't hurt as they can help spread the word around, especially if a particular client is into PR himself.
Others go the extra mile and want to create an impact on their " big " clientle by giving them expensive gifts - as in the case of this known beauty Business Owner BO.
BO who has been in the beauty industry for years has gained quite a respectable following especially from showbiz people. BO has the names of popular stars and industry movers who regularly avail of his services whether as sponsored or paying clients. As is the practice, the perks BO gives to his clients depend on their status and how important they are to his business.
Owing to the image of his business, most of the clients of BO belong to the upper strata of society. As such every gift should be well-thought of knowing his exclusive/well-heeled market. Needless to say, a gift should always be appropriate to the receiver.
An Influential Man IM who is like every showbiz person's go-to-person for their concerns on anything and everything in the industry is one of BO's top clients. BO knows for sure how indispensable IM is, knowing his hold in the industry.
One day, BO showed his appreciation to his clients and gave them something to show for it. Thinking that he would impress them big time, BO gifted them with LV bags each. His clients were obviously glad to have received the branded bags. But lo and behold, the joy was just a quickie. How insulted were they when they found out that the LV bags were fake!
But that's not the end of story, the well-heeled IM upon finding out that he was given a counterfeit bag taught BO a lesson he won't forget. IM had the fake LV bag returned to BO asap!
Moral of the story: " It's not the cost but the thought that counts " is so passe. With PR gifts, it is the other way around - the cost should and must always count.
" Showing off is the fool's idea of glory. " ~ Bruce Lee
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Insta Scoop: Gov. Vilma Santos' Text Message to Ai Ai Delas Alas
Images courtesy of Instagram: aiaidelasalas
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Official Statement of the Redemptorists on Fr. Obach, CSsR
Image courtesy of www.cbcpnews.com
Source: www.cbcpnews.com
Provincial Superior
Cebu Province
Provincial Office
Don Ramon Aboitiz St.
6000 Cebu City, Philippines
1. We, the Redemptorists of the Province of Cebu are deeply saddened by the incident that happened on July 6, 2014 at the Sacred Heart Chaplaincy in Jagobiao, Mandaue City. The said incident involved one of our confreres, Fr. Romeo Obach, CSsR. We were made aware that the incident was videoed and uploaded on social media and has since gone viral.
As a religious community we DO NOT CONDONE such an UNACCEPTABLE ACT as it is contrary to the Charism and Mission for which our Congregation was founded – compassion especially to the poor and the most abandoned. We sincerely feel for the family and to them we extend our heartfelt apology.
2. An INTERNAL INVESTIGATION is underway. Rest assured that appropriate SANCTIONS on the part of the involved will be applied once the investigation is complete so that justice may prevail.
3. We will reach out the aggrieved family at the appropriate and most opportune time to address this particular matter. We respect their situation at the moment and sympathize with their hurt and anger over this matter.
4. The Redemptorist Community has always upheld the rights of the poor and disenfranchised since the first missionaries arrived here in Cebu in 1906. And this has been our conviction through the decades. It is but unfortunate that the incident involving Fr. Obach occurred, as he has been a good missionary for many years. He has served in many capacities and various places heeding the challenges of the congregation, yet he is also human and prone to lapse of judgment and imprudence.
5. We appeal for calm and sobriety from everyone even as we try to assess both the outcome of the investigation of our confrere and at the same time reach out to the family. We appreciate that if you have further concerns, address them to the SUPERIOR of the Redemptorists.
6. May this also serve as a reminder to us in the religious life and the clergy of our role as pastors: that we are called to serve and not be served and to offer our lives for all (cf. Mt. 20:28). On behalf of the Redemptorist Community of Cebu, we extend our sincere and humble apologies.
Fr. Alfonso Suico, Jr, C.Ss.R
Media Liaison
Fairest of Them All: Shaina Magdayao, Liza Soberano, Kim Chiu and Kathryn Bernardo
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Tuesday, July 8, 2014
Forever Testing His Mettle
Image courtesy of www.thetoolfarm.com
BL’s fastidious Close Relative CR conceded, albeit with hesitation. But nonetheless, people were unanimous that it was good enough for all concerned.
Most recently, CR was reportedly backstage while a network show was airing. She was overheard to be in a light mood talking to some people. Apparently, her past cynicism towards DA had leveled up and she was already quite happy with him for BL, saying that he seemed to be good and ideal one for her.
However, when someone asked CR on possible marriage for the couple, it was then that her tone turned different. She said so strongly that a marriage was out of the question, as in nothing forthcoming. If at all, DA would have to wait for years, enough time for him to save up, because he really has to save up for their (DA and BL) future. CR further added that she cannot allow that BL would be the one to provide for him. In her words: “Alangan naman ang --- ko pa ang bubuhay sa kanya? “
People who heard her just shook their heads. To them it was not new. Indeed, CR is just consistently anal when it comes to money matters – BL’s money, that is.
“ Money doesn’t talk, it swears obscenity. ~ Bob Dylan
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FB Scoop: Bea Rose Santiago Reveals Fellow Beauty Queens Backstabbing Mary Jean Lastimosa
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Priest Humiliates Unwed Mother During Baby’s Baptism
Source: www.thedailypedia.com
The said the video which is 2:03 minutes long and shows Kaye standing and holding her baby while Fr. Obach was delivering his sermon, was taken by Jovielyn’s 12-year-old daughter, who she said ‘accidentally’ captured the priest’s tirades.
“Ayaw mo pagsunod sa hiwi nga binuhatan, nga mosugot lang mo nga modug sa lalaki nga di pa ninyo bana. Ingon ana ba diay ang atong pagtulon-an sa simbahan? Kaning bata, walay ni sala pero ang mga babae ug lalaki nga magdug nga wala pa sa kasal, maoy nagpuyo sa sala. Mapasa usab sa bata ang disgrasya. Hinaot pa nga dili kay naghappy-happy ug naglingaw-lingaw mo kay naay bata. O grasya ni pero nabuhat ni siya sa sala. Wala ni siya buhata sa…Naminyo ba ka, Day? (Girl shakes head) O, tan-awa, maayo ba ni siya nga Kristiyanos? Ipanghambog ba ta ni, Day? Nga naa kay anak pero wa kay bana? Kaulaw ani, Day. Motago gani unta ka karon, kay naa kas simbahan, makaulaw. Kay magpabunyag ka nga wa kay bana, nakigdug ka og laki nga di nimo bana. Nakadungog ka nako, Day? Di ka mauwaw? Dako kaayo ng uwaw. Nya kamo, mosunod mo? Mobikangkang mo sa laki nga mokuhit ninyo? Mao na nga makauwaw ni. Busa kaning bata-a, magpuyo ni sa grasya kay gibunyagan man siya. Ikaw gibunyagan ka pero wa nimo tumana ang imong mga saad sa bunyag. Hinaot ning bataa nga motubo nga motuman sa iyang mga saad sa bunyag. Hiwi ka, yabag ka. Hinaot pa naay uban nga motabang aron di na mayabag ang bata sama nimo nga di mosunod sa pagtulun-an ni Hesus.”
(Don’t follow wrong deeds, allowing yourself to sleep with a man who is not your husband. Is that what the church has taught you? This child did not sin, but the man and the woman who slept together unwed are the ones who are living in sin. The child will bear the mistake. Hope you’ll think that this is not just about being happy and amused because the child is here. Yes, this is grace, but conceived through sin. This was not done through…Were you married, Day? (Girl shakes head) Oh, see, is she a good Christian? Is this something you can be proud of, Day? That you have a child, but have no husband? This is shameful, Day. You should have covered yourself, because you are in church, shameful. Because you want this baptism even without a husband, you slept with a man who was not your husband. Can you hear me, Day? Aren’t you ashamed? This is so shameless. And you (addresses crowd), are you going to follow what she did? Will you spread your legs for a man you barely know? That’s why this is shameful. This child will live in grace because he is baptized. You, on the other hand, was baptized but you did not fulfill the promise of baptism. Hope this child will grow to follow his baptismal promise. You are crooked. I hope that some people will help you and enlighten you so your child will grow up following Christ’s teachings, which cannot be said of you.)
An Open Letter to the Basic Education Department of University of Perpetual Help Molino Campus
School, PE and University Uniform
Image courtesy of www.deliberatelymom.blogspot.com
Source: www.deliberatelymom.blogspot.com
It appears you had difficulty understanding my son, and being her responsible mother, who may clearly see his flaws and weaknesses, yes, he is hyperactive and has difficulty with verbal communication but he is sweet, affectionate and a capable learner.
You assessed my son to know if he is ready for school... you made him write, trace and color. You told me with a smile, "Ma'am, okay na po. Pasado na si Luigi."
I even received a text from you reminding me of his enrollment fees.
So I reserved my slot, enrolled him, paid his tuition fee in full, bought his uniform, books, shoes, bags and school supplies. My son is so excited because he will now go to school.
All is set for school.
The first day of preschool is an exciting day of my child's life. It is also quite stressful for him because this is a new environment, new classmate, new teachers, first experience of separation with us. He is anxious. But, he is learning to adjust in his new "second home".
I am not surprised when I received a request of Parent-Teacher Conference with you, because for me this is a good sign to have a communication with the teachers about the behavior of my son.
I even told you to please wait for the diagnosis of my son. He has a scheduled check up this July 28. For the meantime, let him go to school.
SECOND WEEK IN CLASS
I received a note from the adviser that Dr. Arguelles, BED principal wanted to talk to me about my son. You observed that he is not ready for school, hyperactive and disruptive behavior, and with the number of students you have... you cannot manage him.
I am wondering.. why the hell you accepted him in this school when you cannot manage him? There is an assessment right? I just discovered that the one who assess my son is not a psychologist or a teacher but only a TEACHER AIDE! So, how did you assess my son?
Why letting him enroll, accept the payment and then telling me now that you do not have a mainstreaming policy? And you are sorry, you cannot meet the needs of my son?
It seems you cannot wait for the diagnosis of his developmental pedia. You already gave up on him.
Why telling me that you will only accommodate a maximum of 15 pupils in the class but as of June 27, they are 21 pupils in the class? How can you manage that number of students?
In a matter of 8 days, you are tired of my son? Natatakasan kayo? You let him play alone in the playground without a teacher/teacher aide to watch over him? What happen if there's an accident?
For your relief, I would like to inform you that I am withdrawing my son from your school. The school is not secure. The school is not also a child-friendly environment.
MANNER OF PAYING REFUNDS
What matter worst is when the Accounting Department told me that it would take months before I could claim the refund because the one who would sign it is on maternity leave. This is too much!
I discussed it with Dr. Rayel, the School Director, but sadly, he said there is nothing he can do because the forms will be delivered to University of Perpetual Help Las Piñas Campus, there are lots of pending files, I'll just follow up, just wait for it, no assurance when is the release.. if I want, I'll just file a complaint...blah blah blah! Whatthef_ _ _k!
Based on your Grade School Student Handbook. All refunds are paid in check to the enrollee after at least one week but not exceeding a processing of two weeks. So you better stick to your policy!
Be true to your handbook! Don't give me some alibis!
Kung ganyan, talagang masasabi ko na ang school nyo... BULOK NA SISTEMA, POOR CUSTOMER SERVICE PA!
You wasted our time, effort and resources!
He really wanted to go to school.
It is so hard to explain for a 4 year old child why is this happening to him. It hurts me BIG TIME!
I am writing this also to share awareness to other PARENTS AND STUDENTS that by any chance they experience the same incident, they might want to stand up and speak up as well. I know this might cause a bad publicity to your school but such customer complaint will surely improve the school itself. Hopefully after reading this letter you may consider putting a full stop, and not a comma, to incidents like this.
And to everyone who's reading this right now, some of you will surely bash me for this but it really won't help. It was NOT YOU who EXPERIENCE THE STRESS AND PAIN FOR YOUR CHILD. I'm just so disappointed.
Sincerely,
Rhodora Espiritu-Valdez
Nanay ni Luigi
UPDATE: Last night, July 8 at 9:30 PM, Dr. Rayel, Ms. Lea Chua and Ms. Rose went to our house to give me the refund PhP26,510.00 in cash. According to them, they really wanted to stick to their "policy". I received it because that is our money. They also apologized for what happened to my son. Apology accepted.
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