Wednesday, June 13, 2018

Insta Scoop: Matteo Guidicelli Thinks Woman Who Dissed His Restaurant's Panna Cotta is 'Ignorant'

Image courtesy of Instagram: mateoguidicelli

145 comments:

  1. Hahaha. Food expert seguro si commenter at Marmai Alam sa food. May ganyan din ako friend maarte sa food alam Niya if authentic or cheap na ingredients.. oh yeah my cousin is a chef as in nag aral talaga siya abroad. Kaya Mateo normal Lang yan. Iba iba Panlasa ng tao...

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    1. luh makayabang lang 🤣

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    2. Shut up, Matteo, SHUT UP! Kung panget ang nalasahan ni commenter kahit Authentic pa yang Italian Roman food mo e PANGET TALAGA ANG LASA!!!!

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    3. Mainitin talaga ulo ni Matteo, remember nakipag away yam dati kay Coco.

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    4. 11:30 now now, ang pangit din ng ugali mo ah. May pa shut up ka pa dyan.

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    5. May sound rude but Matteo has a point. Pag panlasang pinoy nkasanayan mo at kakain ka ng authentic italian food for example di ka masarapan kase di yun lasang nakasanayan mo but as u familiarize with the taste ma appreciate mo I guess yun ibig sabihin ni Matteo. Since its authentic di sila magadjust sa panlasang pinoy. They want you to enjoy the real authentic italian food.

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    6. Baka akala din ni commenter yung authentic carbonara ay may cream.

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    7. 654 true. Madaming recipe kasi inaakma sa panlasang pinoy, kaya akala ng iba yun na yung authentic

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    8. AUTHENTIC ITALIAN IS SOUR - WALANG TAMIS. IYONG MGA PASTA NILA PURO MAASIM. SATIN LANG MATAMIS ANG SPAGHETTI. HAHA!

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    9. 11:16 panna cotta pinaguusapan dai hindi spaghetti

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  2. Wow yabang! Ikaw naman girl bawal nga naman mag complain kasi half- Italian sya ayan tuloy tuturuan ka about Italian cuisine.

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    1. Grabe lang ha ipinapatag pa nya talaga yung girlaloo hahahaha

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    2. E Kung Pinoy ka sa ibang bansa at Meron kang Filipino food restaurant then May mag comment at rating na di authentic Filipino food tinitinda mo. How will you react?

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  3. It’s a review for heaven’s sakes. The food must be really bad and below her expectations. For a restaurant owner, it is quite unprofessional of him to address this complaint of a customer in such distasteful manner.

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    1. Kaya nga. Very unprofessional di na lang sinagot yung diner.

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    2. Hmn food rating to db? So bawal mag reklamo ganern? Di lhat ng tao pwde mo ma please.

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    3. Kaya nga. Parang maling mali for the owner to do this to a customer. Halerr lahat ng business owners ganyan natatanggap araw araw. Napaka pikon naman ni Mateo!

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  4. The Italian Food is different from the Filipino food, the panna cotta of Matteo's restaurant is pure Italian ingredients!Most Panna Cotta now iniiba nila yung lasa yung iba binabagay nila sa taste like ginawagang Filipino taste ng kunti

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    1. So? Ibig sabihin wala ng alam ung babae about legit Italian food. Eh sa di sya nasarapan.

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    2. No wonder di nasarapan. Italian food tapos gagawin sa panlasang filipino. lol!

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    3. 1:49 AM You are ignoRANT

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    4. True. Talagang di masasarapan si ate kasi iba panlasa natin. When I was in Italy nga, di ko makain yung risotto ans yung mga pasta parang mas gusto ko pa gawa dito.

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    5. 1:49 yes, obviously di nya alam ang legit panna cotta. Ang alam lang nya ay yunh nagcater na sa Filipino liking. Malamang talaga di sya masasarapan kung ang taste buds nya sanay dun sa adjusted recipe. So sino ngayon ang mali?

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    6. tama! hindi naman alam ni ate ang aunthentic italian kaya di sya nasasarapan. parang spaghetti lang yan eh pag asim eh ayaw natin at sasabihing hindi masarap when in fact maasim naman talaga ang authentic spaghetti.

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    7. 11:11, agree, pag tomato-based pasta maasim talaga kaso ang mga Pinoy sanay na lahat na lang matamis, parang dessert lang ang lasa kaya anything na naiiba, pangit na sa panlasa kahit pa authentic siya

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    8. Korek ka dyan 11:11! Kaya nga matamis spag sauce natin at may hotdog hehe!

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    9. Kain na lang sa iba kung hindi masarap, sayang ang oras at pera ng customer

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    10. 1:49 di mo talaga gets no? Di siya nasarapan, fine. Pero nag question nga siya about authenticity.

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  5. Itapon pareho sa Italia!

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  6. Ano yan porke hindi nagustuhan yung dish ignorant kaagad? Sobrang epal din itong si Matteo kahit yung mediocre acting niya ayaw ma critique e talaga namang starlet level lang ang acting niya sa tinagal niya sa industriya dapat sa kanya magsports na lang siya huwag ng mag-artista kasi abs lang ang panlaban niya pati sa singing sintunado siya walang ginawa kundi sumabit na lang sa mga sikat na loveteams para magkaproject siya.🙄🙄🙄

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    1. Ang dami na sinatsat. Napaka palengkerang matabil. Hayyy buhay nga naman parang nasa bingohan lang hahaha

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    2. Eto namang si hater pagkain lang usapan napunta na sa abs hahaha.

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    3. ignorant talaga tawag soon baks. kasi authentic cuisines ung sinasabi niang hindi masarap. sanay lang ata si ate sa mga cuisine na may pinoy twist.

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    4. Para pala hindi ka matawag na ignorante dapat sabihin mo laging masarap ang mga authentic cuisines

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    5. Hindi naman 12.40pm. You should just know the true taste then compare it sa natikman mo or kinain mo. Mahirap kasing magcocomment ka sa isang bagay na clueless ka naman. Kung talagang nakatikim na sya ng panna cotta from Italy then she compared it to Mateo's panna cotta baka pwedeng legit pa yung review nya or feedback nya. She said she's a fan of panna cotta maybe nga naadjust na sya sa Pinoy palates or pinoy taste ganern.

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    6. Anon 9:21am lahat na lang ininsulto ni Matteo pag naki critique siya talaga namang mediocre lang yung lasa ng dishes sa restaurant niya kagaya ng talent niya kaya SHUT UP KA NA LANG, MATTEO malabong sumikat ka pa. 🙄🙄🙄

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  7. One thing I learned about having my own food business, is that, we can't please everyone. Some will like what we do and some will not. We always have to be open to criticism and opinions. This would help us improve with our business. If some would not like what we do with no basis. Then we just move on and spend our energy and effort to people who appreciates us. She may have reviewed your resto 2 star. But no need to post something that will insult a person. Always choose to be the better person. ;)

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    1. I agree that he could've handled it better, but a lot of ppl also post fake reviews just to bash even if they haven't been there. They do the same thing with other types of businesses. Always happens. How would we know that she really ate there?

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    2. 8:09 it's part of the game.

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    3. so classy 1:15am, now i want to eat in your resto or support your food business. if your food is carefully prepared as well as you choose your words and actions, am certain it is fantastic!

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  8. Wah.anyare.patola.bat kailangan itag?

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  9. And the weird thing is hindi pa nkakatapak ng Italy yung nagComment about panna cotta... Lol.

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    1. Wow ganon? Bawal mag comment if ever man Di sya nakapunta pa sa Italy?

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    2. Di naman kailangan magpunta pa sa italy kung marami namang authentic italian restaurant sa pilipinas.

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    3. 1:50 AM another ignoRANT

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    4. You can never say that you are a fan of what you say authentic panna cotta but never went to Italy. Well, for me who visited Italy, authentic Italian food is not that masarap. Medyo maasim, minsan bland.

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    5. Di naman kelangan pumunta Italy baks! I have Italian officemates dito sa Pinas so kahit pano nakakatikim ako ng authentic Italian food pag may potluck.

      Di porke nakapunta na ng Italy authentic na ang natikman. Galing na din ako don pero sa Venice lang kaya mahirap maghanap ng masasabing authentic. Touristy ang menu.

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    6. 6:02 sobrang sipag mo magcomment Matteo, break kayo ngayon sa shooting?

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    7. I think dapat abg review ni ate girl was along the lines of hindi masarap for her, not yung pagquestion ng authenticity ng italian taste. Pero still, bastos lang ni matteo dyan. Kakadisappoint. Ashmatt fan pa naman ako

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    8. You sgouls at least know how a real panna cotta tastes like in order to say it's bad.

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    9. Lol, you don’t need to go to Italy to know good panna cotta. They serve that in many Italian restaurants anywhere in the world.

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  10. Sorry ha, pero kung ganyan ang feedback bakit kailangan niya sagutin na ignorante yung customer? Anong klaseng may-ari to na ayaw sa kritisismo para ikakabuti ng resto niya. Instead na i-explain or depensahan niya nang maayos, ganyan pa sinabi niya. Anong gusto niya puro papuri lang ang dapat feedback?

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    1. Kasi nga, si Matteo G siya na sobrang sikat na artista at bf ni pap prinsis. Nahiya na nga ang customer kaya hindi na 1 rating ang binigay niya. LOL

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    2. Kawawang Sarah ganyan naman pala ugali ng jowa niya

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    3. True. Kawawa si Sarah, lalo na siguro kapag nagalit si Matteo lalabas ang totoong ugali niya.

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  11. Proud Italian heritage kasi diba minana pa yung mga recipe sa lola niya and lolo na legit italians...nakakaloka yung ate girl...ano ba italian for her? Italianis?

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    1. Kahit ka Galileo or Da Vinci pa nya namana yon sa di nya nagustuhan . Opinion lanh nya un wag masyado pikon.

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    2. Omg Ang tawa ko 1:51 am

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    3. 1:51 you have no idea how Italian's would fight anyone who ridicules their authenticity. Pinaglalaban nga nila ang Italian pasta at pizza eh.

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    4. 6:16 ang dali pa lang asarin ang mga italians, balat sibuyas

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    5. 12:46 check mo nga FB page about food recipe and cooking videos. Pag ang recipe ay spaghetti at pizza, they would argue with the FB page and those who are commenting. Kasi nga authenticity ang hinahanap nila.

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    6. Not all “Italians” always serve good Italian food. Just like not all Filipinos serve good Filipino food.

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  12. Nagbigay lang ng opinyon, ignorant na!!

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    1. Walang masama sa opinion, pero yung alam naman niya na italian na legit yung pamilya tas cnbi pa na di italian yung cooking edi ignorante siya

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    2. 1:51 he is only half- Italian. And even so just because legit and masarap na haler! Parang Pinoy din yan di lahat ng Pinoy na magtatayo ng resto ay masasarapan lahat.

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    3. 1:51 Her opinion based sa taste ng food, not on his Italian heritage. Hindi naman siguro mahirap mag accept ng opinyon by answering it in a rude manner.

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    4. Mateo shud get out of his ass and be gracious. Eh sa Cebu nga meh lang yung resto nya. d naman hit.

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    5. So true. She didn’t like it and she didn’t enjoy it - she has the right to say that without being insulted.

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  13. Baka kse ang hanap ni ate gurl eh leche flan or gelatin-like pang fiestahan!

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    1. Naloka ko sa post ni matteo food rating nga db? Dimo pwde iplease ang tao kung anong comment nila. So italian ka it doesnt mean na super sarap ng sinserve nyo. Better improve the food kesa sa socmed ka dumada

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    2. 1:33 baka she also ordered pasta with red sauce and expected it to be sweet.

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    3. Relate ako sa comment mo. When I first tried panna cotta, i i actually expected it to be leche flan like. Truth is iba talaga!

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  14. I’ll be mad as hell. There are so so-called wanna be reviewers who don’t make good composition for their reviews. A good critic should give the pros and cons and leave a disclaimer that it is his/her opinion only and might not be true for others. Sadly, how the woman expressed her opinion is purely trash. Sorry.

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    1. good point! thanks baks, i'll remember this when i leave reviews on sites

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    2. Exactly! I wanted to know what made the panna cotta “close to disaster” was it too sweet, too dense, etc?

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    3. Welcome 1:59. Yeah 12:10 that’s how a real critic should be. Point out what’s wrong and not just simply say “disaster” “If I could give below 1 star”. So I’m guessing the food didn’t suit her taste so she just said it was not good. Lol.

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    4. 1:42 exactly! Agree with you 100% Sadly though, some people here still think that matteo can’t take constructive criticism from the commenter. Hello, criticism lang ang sinabi nung commenter. Asan ang constructive dun. Natural maha-high blood ang matteo.

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    5. Well, his reply is even more ignorant.

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  15. Naku Sarah pagsabihan mo bf mo, di kagandahan ang ugali. Business owner pa naman.

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  16. Bawal ng magbigay ng opinion ngayon. So pag di kayo nasarapan wag na daw kumibo.

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  17. michelin star ba resto ni mateo? diba hindi! anu inaangal nya?

    ngawa pa more! calling sarah!

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  18. Ayan naku lumabas na ang pagka Italiano ni Matteo. I, too, love panna cotta and living in Vancouver where there are a lot of Italian immigrants, have exposed me to different panna cotta served by different Italian restaurants here. I must say iba iba ang degree ng pagkasarap. Hindi sa pagyayabang but I have been to Italy so perhaps that makes me a good judge of a good or bad panna cotta. The taste depends on the cream, milk used and other ingredients they add to flavor it like fruits, herbs, etc . Siempre iba ang sarap ng cream, milk in Italy. Iba din dito and iba rin sa Philippines. Dahil si Matteo ay may Italian blood siguro nainsulto sya about the critique sa kanilang panna cotta. Never insult an Italian pagdating sa cooking. Anyway, sana si Matteo tinanong na lang nya kung saan nakulangan ang customer sa kanilang panna cotta. Di naman tama na tawagin nyang ignorant si Ate gurl. Si Ate gurl naman kase nag comment pa ng close to failure. Eh kung inelaborate ba ni ate gurl kung saan nag fail baka bumilib pa ako sa ka alaman nya sa panna cotta at sana nabanggit din nya kung saang resto sa Manila sya naka tikim ng not close to failure na panna cotta. Mala Iron Chef na sana ang comment nya pero waley naman sinabi kung baket failure. But of course any good Italian will not compromise his family recipe that is, if they are really using good quality and excellent cream and milk kaya siguro nagalit si Italiano.

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    1. Kung ano man panna cotta na yan at kung ano man lasa nyan is not the main point...bottom line, he should trit everyone with respect, me italian background man or wala, negative man or possitive and reviews otherwise mawawala cya nang customer.

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    2. maybe you don't know the meaning of ignorant. You've been into different places? Yah right!

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    3. Based on experience, may pagka-proud talaga ang mga italians when it comes to their cuisine.

      Ano kaya masasabi sa Spaghetti with hotdogs ng Pinoy? 😂

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    4. Agree with you 2:07am!

      Syempre bilang negosyante gusto mo rin makarinig ng maayos na feedback. Kung basta na lang sabihin na clise to failure, pano mo malaman san mag improve?

      Ngayon kung ang i-point out na areas for improvement ay taliwas sa core values nung business (if the improvements will compromise the authenticity), then call na nung chef yun kung aling version ang i-serve nya. Will he stay true to the italian recipe o i-adjust nya para sa taste ng nakararami.

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    5. 6:04 am, this is 2:07 am. Late reply but maybe you did not fully comprehend my comment. Tagalog naman yung "di naman tama na tawagin nya ignorant si ate gurl. " Anong parte ang di mo naintindihan? Yes, right, I have been to a lot of places outside the Philippines. Kataka taka ba yang estado na ganito sa mga readers ni FP dito?

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    6. so pag aaksayahan pa ni ate na habaan ang reviews e di nga masarap. 2:07

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  19. Kung sino ang Italian siya ang nakakaalam at makapagsasabi kung authentic taste.

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    1. He is only half- Italian.

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    2. edi half authentic lang?

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  20. Hindi naman kasi porket pag aari nila Matteo e masasarap na. Bakit hindi na lang nya itake as a constructive critism para mapasarap nila. Sbi nga ni chef Alex Guarnaschelli Panna Cotta is a simple dish but very delicate to make.

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  21. Kahit anong food, dalawa lang palagi ang hatol. Kung gusto mo o ayaw mo. Kaya pinoy will never have a high end resto kasi masyadong balat sibuyas. Bad reviews are there for improvement 👍👍👍

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    1. Korek. Sa international cuisine Pinoy lang walang sariling maipagmamalaki puro gaya tapos pag napuna nagagalit pa.

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  22. Oo iba ang lasa ng panna cotta sa resto nila. The one that we commonly order here adapted filipino taste na.

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  23. I think right naman ni ate magbigay ng sarili nyang opinyon bilang paying customer naman sya. To call someone ignorant parang grabeng judgemental mo naman. Dahil lang di nya nagustuhan ung kinain nya, ignorant na? Eh sa di nya bet di ba?

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    1. Mas mukhang ignorant yung Matteo. Does he even know the reviewer personally to say that she's ignorant about Italian food? Additionally, that's how it is in the restaurant/food business. People will have different comments about the food you serve.

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  24. Wow the reviewer gave feedback on the food yet personal ung banat ng forever starlet na to? How unprofessional. Wala ka na nga alam sa showbiz wala ka pa alam sa business.

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    1. 2:45 i’m curious to know, what made the food unremarkable? And not authentic ? Kung nasabi ng commenter yun, well that’s feedback. Yun kasing sinabi niya walang laman. Parang naninira lang

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  25. Anu ba naman Yan parang bata Lang na nagsusumbong sa mga followers nya.anu kung di naman talaga sya nasarapan? Iba iba naman panlasa ng tao.tsssk

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  26. Italians are VERY passionate with their food kaya hindi surprising ung reaction ni Matteo

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  27. Patikim nga ng panna cotta?

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  28. Well, the commenter naman din kasi very vague yung pagkaka describe sa experience niya. If you want to give a review, sana yung mas detailed talaga like ano lasa ng panna cotta na sinerve versus sa expectations niya. In general ang ginawa ni ateng reviewer kasi sa restaurant. Pero sana si Mateo hindi na lang niya pinatulan. Instead, thank her and say na you'll do better next time. Attitude versus attitude ang naging labanan dito eh

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  29. kelangan pala sa resto na toh laging possitive review, perfect ata resto nya

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  30. To matteo you cannot please everybody. Just thank her and take this positively for the betternent of your business. I have read so may positive reviews of your resto and 1st time i have read bad review and i understand your reaction. Maybe later on you will realize and feel sorry for what you have said.

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  31. Matteo came off as pikon. Ganyan naman talaga sa business, dapat open to criticism para nga ma improve. So, lahat na lang ba na magbibigay ng low rating, subject to this type of reaction???

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    1. Tama. People have their own opinions and taste buds. To this person, the food was just a one rating food. Matteo needs to get over it.

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    2. Pikon at very entitled kamo

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  32. Ok lang naman sabihin na di masarap, pero para sabihin na hindi authentic italian, paninira naman na yun

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  33. Yikes Matteo cant accept criticism, but as to the commenter... italian panna cotta is different from the panna cotta we are used to.

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  34. Matteo, when in Rome. While you may have Italian blood and you're serving "Italian" food - you're not in Italy. If you don't want your food to be criticized, stop serving customers. Close your restaurant. And serve people you know won't criticize your food. Because when in Rome.

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  35. So this guy only accepts positive reviews for his so-called "Italian" restaurant?

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    1. I think it depends on how a reviewer puts words into their comments. authenticity is something a resto owner would take seriously.

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    2. 4:15 yup, true. Taste is subjective, so I don’t think it really matters that she didn’t like the food. Pero yung question about authenticity, yun ang nag grate sa nerve ni matteo. Siguro it’s like you spent 6 hours cooking your mom’s beloved kare kare recipe and then someone said “hindi masarap, konti nalang pwede nang itapon pero since ikaw ang nagluto, sige na kainin ko parin. Pero seryoso, 6 hours mo niluto to? Lasang cheapangang instant mix”

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  36. Dapat tinanggap na lang nya as constructive criticism. At nagsabi na lang sya na that's what I have in my resto. And it's Matteo's resto, not your resto. Hahahaha Siguro kung resto mo baka nag iba din ng lasa.

    Meron ba talagang definite o benchmark na lasa ang isang putahe? For me wala. It's like beauty, it's in the eye of the looker. ahhaha

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    1. 1:18 it’s not called constructive criticism if there’s no mention of why it’s bad and what could be improved on. She basically just said food is unremarkable and questioned its authhenticity. San ang constructive don? Kung foodie talaga siya, she would know how to describe food beyond ‘remarkable’ and ‘unremarkable’.

      Anyway,Please people, stop using “constructive critcism” loosely when you yourself don’t know what it means.

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  37. Tbh, I don't like Italian food that much. If libre, fine. Preferred ko pa maghanap ng tuyo and isawsaw sa tuyo na maraming kamatis with unli-rice!

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    1. OK baks nice to know, i guess

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    2. Ayaw ko rin ng Italian food, maasim Hindi swak sa panlasa ko.

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  38. Matteo try to accept criticisms di pwede puro positive minsan may negative din. Di ka naman nag branch out kung di succesful ang first resto mo sa cebu.

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  39. I think he reacted that way because the reviewer questioned the authenticity of his food and therefor questioned his integrity.

    If she did not like the food, she can say so pero unless she’s sure na alam nya kung ano authentic, san hindi na nag comment about authenticity ng food.

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    1. That's her review. Bakit kailangan mong diktahan ang customer sa dapat at hindi dapat sabihin??? Nagbayad siya sa food. So anong problema dun? Wala lang talagang manners yung may-ari.

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    2. Yep I agree. The commenter has put his resto and its claim to authenticity by giving her biased take on the panna cotta, which,by its name itself is already italian. Pwede pa if she said is it just me? Or maybe their panna cotta doesn't fit my taste hehe but to say it is not authentic as she claims, is different.

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  40. Sa totoo lang mas mukhang ignorante si Matteo kesa dun sa customer.

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  41. Kasi nMam bakit sinabi ni commenter na nagki claim sila matteo na authentic tapos failure..obviously, she is tainting the name of the resto ny saying that. Eh sya tong di authentic ang panlasa lol. Wag subjective kasi ang panlalait.

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  42. Que yabang yabang naman ni Matteo hindi marunong tumanggap ng criticism, dapat nde ka businessman kc patola ka. Nde mo nman napleased lahat sana nagpakumbaba ka na lang. BIG TURN OFF

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  43. Pretentious much? Panna Cotta is so easy to make, you would not be able to determine the authenticity of an Italian restaurant because of the panna cotta. Maybe the pasta or the sauces, but not with panna cotta.

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    1. Well, maybe they used a bad cheese to begin with. Just because it’s simple to make doesn’t mean that they can always make it right way. It depends on the ingredients and their abilities.

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  44. Ang fragile naman ng ego ni Matteo.

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  45. Ang Dapat sinabi ni Matteo, thank you for dining at our resto and rest assured that we’re going to look into your complaint and will make our dishes even better for our diners!

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  46. Pano pala kung Kumain sa resto nila c Sarah g magagalit din sa Matteo kapag di nagustuhan ang food nila or mapipilitan pala c Sarah na mag-lie at sabihin na masarap ang food kahit di nman just to please him para di cya magalit.

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  47. Let's respect her opinion but she should have been more specific. Matteo was hurt that's why he reacted that way.

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  48. Whatever the customer said, di dapat pinatulan ng ganun ni Matteo. He could have addressed her in a polite manner, asked why she wasn't happy with the food and what could they do to make the customer's experience better. You can't please everyone, but you could turn these critics into fans. You could catch more flies with honey than vinegar, Matteo.

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    1. True. Even the best restaurants get bad reviews. It comes with the territory. Their success depends on how they handle the bad reviews.

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  49. This guy has a bad temper. Red flag, SG.

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    1. Italian temper! Uh oh..kawawang sarah!

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  50. He is the ignorant one. Just because he has some Italian blood doesn’t mean that they can make good Italian food. It all depends on how good their chefs really are. He needs to learn from his customers instead of bashing them. Very poor business acumen.

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  51. He should have asked her to elabotare more instead of calling her names and retaliate. So immature and un-business-like.

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  52. The owner is wrong here, for giving such an insulting remark against a customer. Have a thicker skin. Even five star restaurants get bad reviews. Get real, show respect and proper business decorum.

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  53. Matteo is the one who is very ignorant with such remarks. Tag her? Really?

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  54. Yikes, that’s the wrong reply to a customer. It’s your business, don’t turn off potential customers with an insult and immature call to tag her.

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  55. As I have learned from one of my colleagues, there are two subjective things in the world, the food you want to eat and the clothes you wear, this two depends on the person who eat or wear them, every person has a different taste of what they want to eat and what they want to wear and nobody can dictate that, as a restaurant owner if you want them to go back in your resto you need to be respectful of what your customer think.

    ReplyDelete

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