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Friday, January 27, 2012

Letter from a Reader: Is It Really More Fun in the Philippines?

Image courtesy of www.pinoymanila.com

Dear Fashion PULIS,

I am an avid reader of your blogs and it makes life fun especially to those people like me who are not really into following the showbiz world.

I would like to share the experience I recently had in our Terminal Airport because I really wonder why we promote the tag line: “It’s More Fun in the Philippines.” Is it really fun? I guess the government/DOT should fix our tourism first before using this tag line.

When I got back to the Philippines, I experienced the following that made me think of how much the government needs to work to provide truth to the tagline.
  1. We waited for about 15 minutes inside the plane because the ground crew was still looking for an available ladder.
  2. Terminal 1 really needs renovation. Its age, smell, and small size add stress to being in the airport.
  3. When I got my 2 pieces of luggage of about 50 lbs each, nobody helped me to get it from the conveyor (unlike in the US, someone helped me immediately).
  4. The custom officer rudely asked if I had things to declare. When I said I had nothing to declare, he asked where I came from. I replied I came from the US. Then, he retorted with, "Ano mga binili mo sa US? Ano laman ng bagahe mo? Ang laki ng bagahe mo wala kang ideclare?"
  5. While I was in the toilet, I overheard a conversation between a worker and a passenger. After her sad story, the passenger gave her five Canadian dollars, to which she replied with, “puwede na po ito sir.” The toilet is so small that I could not bring my cart inside and there was no air conditioning.
  6. While I pushed my heavy cart towards the exit door, five male porters were waiting. One of them said, "patulong ka na, konting pera lang naman yan. Di makakabawas yan sa dollars mo!" By this time, I was very frustrated already. I did not say anything because I was so tired and sweating too much.
  7. When I was waiting for my ride, I felt sad how the waiting area looks like. It is such a shame for foreigners and balikbayans. I remember there was a couple on the same plane I rode saying they were excited to go to the Philippines for their much-awaited vacation and it was their first time. I wonder how they felt when they reached the airport.
Is it really fun in the Philippines? Perhaps, the government should consider that fun in the Philippines begins with its airport and I wish this were positive fun.

Yours truly,
Frustrated Balikbayan

260 comments:

  1. Ang nega mo. Go back to the states nalang. But sorry to say, People who like to look at the bad things don't have fun anywhere anyway.

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    Replies
    1. AnonymousJan 25, 2012 08:09 AM
      Ang nega mo. Go back to the states nalang. But sorry to say, People who like to look at the bad things don't have fun anywhere anyway.

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      wtf? this is why we cant have nice things here, it's bec. of people like you. So okay lang sa yo na chaka ang airport natin at super corrupt ang mga tauhan at opisyales? haaayz

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    2. palagay ko isa ka sa mga empleado sa airport. kapag ganyan ang pag uugali nating mga pinoy , ano mang effort ang gawin ng mga leader ng bansa naten wla rin! ikaw ang nega... esep esep... ang taong open minded at open for growth ay open din sa critism contructive man or destructive. kelan matutuwid ang mali kung tatahimik lang db?

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    3. My Gosh, you just really don't know what you've just said bud, huh? Isa kang dakila na wlang pkielam kaya d umaasenso ang Pilipinas. Dhil un sa mga katulad mo. Feel free to find more fun in the Philippines and EDUCATE yourself!

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    4. Pak na pak! Sana hindi ma experience ni AnOnymous 8:09 ang na experience ng letter sender at ang na experience ko din. Baka kainin nya lahat ng sinabi nya. :-)

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    5. Natamaan ba sya sa letter???? MALAMANG!!!!

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    6. It is what it is. You shouldn't let the airport's condition and employees ruin your vacation. If you act like you mean business and take their names to report them natatakot rin sila. I asked for supervisors pag ng hihingi ng pera .Sometimes kung suplada ka mas takot sila.

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    7. Asan ang nega dun? its all FACT. mabaho, madumi, at "karamihan" ng staff sa airport eh nagdidilihensya sa ibat ibang paraan. Cguro d ka pa nakaranas na magbalikbayan kaya d mo pa naranasan.

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    8. anon Jan 25, 2012 8:09
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      what a stupid comment. It's either you're an employee at the airpor OR you've never been to the airport.

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    9. Totoo yan! Mother ko yan din reklamo everytime aalis at dadating ng pinas. Rude ang ilang empleyado ng naia (sana yung iba hindi) lalo na sa mga ofw walang respeto pero kapag foreigner hay naku agawan pa sa pagsalubong at pagalalay sa bagahe.

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    10. You just don't understand how big of an impact it is to the country's tourism industry if we'd have a better international gateway, do you? Ganyang mentality ang dahilan kung bakit walang pag-unland sa bansa, nakuntento tayo sa mga ganyang bagay wag lang masabihan na walang pagmamahal sa bansa. Ilagay mo sa tama ang pagiging makabansa mo, wala ka sa lugar magreact e.

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    11. Malamang di pa nakapag travel yan outside the country at di pa naexperience hassle ng NAIA kaya ganyan sinasabi nya.

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    12. well i agree, yung letter sender napaka-nega...

      the tagline "“It’s More Fun in the Philippines.” doesn't only apply kung ano experience mo sa airport....

      i also work abroad and complain about our airports poor service, shabby appearance and whatever complain you can come up with....

      BUT... this is a big BUT.... nasa pilipinas ang family mo and this is the NO. 1 factor kung bakit masaya kapag nasa pinas ka, plus mura ang mga food, clothes are much cheaper, for that matter everything is definitely inexpensive...

      so next time, don't be such a snob...

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    13. baka kasi can't afford si anonymous 8:09..kaya ndi pa nya na experience makapagdala ng malaking maleta or worst ndi pa nya na experience makapasok ng NAIA..

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    14. Tama !!! D ba niya naintindihan yung letter?? Our Kababayan, personally experienced the rudeness and kawalang modo ng ibang Pilipino.. Panu pa kea kung sa mga turista niya yun ginawa??? Nega pa prin?? Ha? Ha? Hmp.

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    15. baka nde pa nakakapasok ng NAIA kaya nakapg salita ng ganyan. hahahaahaha

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    16. I love this comment.. Go back to the states nga arte arte pati cart nya heavy daw eh sino ba nagpack ng luggage mo? Why dont you fly a private jet masyado kang pa-diva letter sender! In europe passengers have to pay for the carts and NOONE needs to help with their luggage

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    17. i was also taken aback by #3 on the list, "no one helped me get my luggage from the conveyor belt." uhmm, if you've traveled to other countries dearie they don't help you with the luggage from the belt either. my 12 year old girl gets her own luggage from the belt if it isn't too heavy. i agree with you on other points but the #3 one seems a little bit spoiledy to me.

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    18. In europe no need to pay gor cart..sorry baka lumabas na mayabang ako but been in and out of europe napaka friendly ng airport nila di gaya ng sa atin pasadsad ang rampa sa arrival dapat paatras ang baba mo kundi hulog ang gamit mo at ang taas ng conveyor ilang bese na ba akong nasugatan worst nag stop pa eto at nga nga ka sa paghintay ..naiintidihan ko yong letter sender

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    19. Yung mom ng friend ko pag dating namin germany kelangan maglagay ng 2 euros sa machine bago makakuha ng carts pero USD dala nya kaya bitbit nya lahat ng luggage nya tried to ask for help pero sorry lang ang sabi sa kanya same thing in milan plus Y do people expect that others should help them with their luggage? Are your backs more important than others? Underpayed na nga sila papahirapan nyo pa magbuhat look around u hindi lang kayo ang laman ng airport kaya imposibleng bawat heavy luggage mabubuhat nila. Kasali ba sa ticket na may taga-buhat ka ng luggage? Wag magpasosyal.. Hindi bagay

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    20. ok na nga lng ang hindi kagandahang airport, wag lng bastos na mga tao (ung nagask ng idedeclare, atsaka ung porter na nagcomment about the $$). kairita! asan na ang manners. kakahiya!

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    21. Only the stupid, the blind, the poor, and the obviously stoned person would see Naia Terminal 1 as okay. It is the snapshot of everything that is wrong in our country. I would be happy if a heavy bomb detonated inside it and completely obliterates it just to rid ourselves of this eyesore and corrupt employees.

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  2. exactly rude talaga yang mga nasa desks ng customs. i've experienced it many times whenever i traveled and come back in PH. tanong ng tanong balet ang laki ng maleta mo??? And that's so annoying after coming from a long trip. hay kainis mga officers talaga sa PH Airport.

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    Replies
    1. So true..ang babastos.akala mo kung mga sino. Dito nga S europe ang gagalang ng mga officers sa airport kahit alam na asian ka, and to think na alam natin lahat na mababa ang tingin Sa asian

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    2. I regularly travel and not once did I experience this. Isn't this a little exaggerated?

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    3. bakit naman kase napakadaming bagahe na malalaki pa ang laging dala ng mga pinoy?

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    4. gusto kasi mag yabang sa relatives and friends na balikbayan sya...haha yan ang sinasabi kong masyadong mayabang minsan. Naka tungtong lang abroad, no matter how brief the stay may be, akala mo na kung sino pag balik dito. Malalaking bagahe screams "hey pansinin mo ako, galing ako abroad" so there, pinansin ka nga ng customs haha =)

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  3. tama! isa sa dapat puksain sa NAIA ay yung mga mukhang pera perang janitor na harap harapan kung humingi ng pera sa mga pasahero. inabutan lang ako ng kapirasong tissue humingi na ng tip.kapalmuks! very 3rd world attitude!

    ReplyDelete
    Replies
    1. wag sisihin ang janitor! even in first world countries, tipping is encouraged kahit tissue lang ang hinihingi mo... ang mga pinoy kase di marunong mag-tip, kuripot pa!

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  4. tama! isa sa dapat puksain sa NAIA ay yung mga mukhang pera perang janitor na harap harapan kung humingi ng pera sa mga pasahero. inabutan lang ako ng kapirasong tissue humingi na ng tip.kapalmuks! very 3rd world attitude!

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  5. Ang airport ang una at huling makikita ng foreigner sa isang bansa kaya sana pinapaganda ito ng gobyerno. At hindi lang yung airport, pati yung customer service.

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  6. Ay mismo tama ka letter sender dyan sa "Is it more fun in the Philippines" tag nila. More fun kaya yung ma hold-up ka, ma kidnap for ransom, ma carnap sasakyan mo, tapos sa immigration may nakaabang na mga buwaya? Kung yan ang more fun kay Anonymous Jan 25,2012 08:09 AM ipagdarasal ko na maranasan nya lahat itong sinabi ko isama mo pa ang ma masaccre ang family nya habang nasa ibang bansa sya. Tingnan natin kung more fun pa rin yang tag line nya.

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    1. Sobra naman, that's really mean.

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    2. Yeah to 8:18 why would you wish that on anyone? Baka sayo mangyari yan sinasabi mo at ikaw ang ma-karma what makes u so special at u think u can wish that on anyone? tsk tsk

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    3. You know what, ANONYMOUS JAN 25 8.18 AM, it's because of people like you and your twisted mentality kaya hindi umuunlad yung Pinas. Take that tagline, for instance, why can't you just set aside all the negativity and just appreciate the tagline??? It's more fun in the Philippines without nega and unappreciative people like you!

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  7. It's not Philippines without them, Welcome back. >:)

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    Replies
    1. It's not Philippines without them, Welcome back. >:)!

      -- i lurve this! hahaha. Pero siyempre kailangang i-improve na ang airport... :))

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  8. I don't think it's wrong to expect that we could do so much better-- in terms of facilities and service in the airport. Sana before we spread the word that "it's more fun in the Philippines" eh we fix ourselves first.

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  9. Super true ito! Napaka rude ng mga officials sa customs lalo na sa naia 1. Laging tanong eh kung bakit ang laki ng maleta mo at bakit ang dami mong binili... In a very rude manner! I remember there was thus rabbi next sa amin sa linya at kinakausap nya ng carabao english syempre au rabbi na fireigner ay hindi masyado naintindihan.. Aba si customs nagmura! Sobrang na awa ako sa rabbi kasi di nya alam na minumura na sya. Too bad we werent able to get the official's name. But i remember his face he was short guy na medyo stocky.

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  10. I relate with point number 3. It was already past midnight when we arrived in the Philippines so we are already exhausted from the trip. There was nothing to declare from my side but the customs officer insisted on opening our bags for inspection. I know it's part of SOP but the officer's attitude is not tolerable. He treats me as if I'm up to something.

    I know that it's more fun in the Philippines...if you get past the airport.

    ReplyDelete
    Replies
    1. sa dami ng nabasa kong reklamo regarding officials and employees inside the airport parang wala akong nabasa na nag-submit ng letter sa NAIA Admin. or even sa Customs Admin. para sa kanilang mga reklamo nila at mga observation nila sa airport or rather ask for the names of those crook employees or officials then why not directly address your issues to Gen. Honrado so that mabigyan leksyon ang mga yan. i know kapag pinangalanan nyo ang mga taong nirereklamo nyo may kalalagyan mga yan.

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  11. I dont think s/he is nega. But clearly the experience was.. if government's attention is not called then di talaga magiging FUn sa Philippines. Personally I brag about our country to my foreign friends but when I see OUR poor discipline for example in throwing trash, abiding traffic rules etc.. makes me embarrassed. I must say Change is much more FUN anywhere not just in the Philippines!

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  12. this is very true. especially to foreigners. my cousin came here last year it was her first time, she's half american but she speaks filipino. she couldnt find me so she asked help from the porters. 2 of them helped her. she had a thousand peso bill and a 500 with her. when she was abt to give them 500 pesos they refused. the porters said they want the thousand. she told them thats enough but they insisted for a bigger tip cuz they will split it into two. she got annoyed cuz they wudnt stop so she just gave them the 1000. its scary to ask help when ure at NAIA. u have to pay for evrything. from the guards, to porters. even taxi drivers. they alreaady charge you a lot but they still ask for a tip once they drop you home. NAIA needs an overhaul. not just the airport itself including all the workers. kaya dapat pg nasa Naia ka lagi ka may barya para kung ayaw tanggapin ang barya barya bahala sila!!!

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    Replies
    1. $20 lang ang 1,000 hello! sa US you give tips... pinoy talaga super kuripot!

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    2. Ay sus, hindi naman sapilitan ang tips sa labas! That's just extortion.

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    3. IKAW NA! This is such a stupid comment. BOTTOM LINE IS YOU DONT HAVE A MANDATORY FEE FOR A TIP! A TIP IS A TIP. They shouldn't force people to give them, let alone ask for a freaking amount.

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  13. AGREE NA AGREE AKO SA LETTER SENDER.

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  14. Sorry to hear that. Its not tahat the writer is being negative. She or he is just stating facts. I also travel but usually arrive at terminal 2, which is okay. Medyo hindi nakakahiya. Ang nakakalungkot lang nga yun mga immigration and customs officials na sobrang maangas at kurakot. I could go on and on, but wont help na stating whats been the normal occurrence among the travellers or balikbayans to our country.

    Ayusin ang mga tao sa airport dahil sila ang mga unang humaharap sa mga balikbayan at turista. Kung ano man ang umpresyon sa paliparan, yun na kadalasan ang impresyon sa isang bansa. Sana may paga asa pa tayo...

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    Replies
    1. There was one time i arrived at Terminal 2. Everything went well except when i got out of the airport. The guys at the exit made an inappropriate racial remark in Tagalog thinking i was Japanese or Korean and i told them that i understood what they said and reprimanded them not to do that to actual foreigners. As in wala talagang kaayusan! Parang asal sa bahay and work walang pagkakaiba. Parang laro laro lang lahat.

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  15. weh?!? di nga! well, giving you the benefit of the doubt, ako kasi ilang beses na nagbalikbayan but never pa naka-experience ng ganyang kotong kotong issue at sungit sungitan ever. Pwede pa yung mga kapangitan talaga ng airport, trulili, kailangan ng major renovation in fairness. Ako kasi, ang prinsipyo ko sa buhay, no matter how long i've been away from Pinas, as soon as i step home, pak! Pinoy agad ang suot kong personality never akong umasta na different, harutan agad to the max sa mga personnel ng airport from the supervisors down to the janitors, i guess, this way nawawala ang opportunities of corruption kasi naaliw lang sila, happiness lang, kaya it's more fun in the Philippines!

    ReplyDelete
    Replies
    1. you have a point here.. i also think it comes with the attitude.. pag yung dating mo eh high and mighty balikbayan na snob.. to the point na feeling foreigner ka.. i guess peperahan at ihaharas ka talaga.. or minsan.. talagang swertehan lang yan sa makakasalamuha mong tao.. pero number one pa din i guess yung attitude talaga.. mga pinoy kse madalas may tendency na nakarating lang ng ibang bansa.. pagbalik ng pinas kala mo na kung sino.. yung mga nasa pinas naman.. akala naman sa mga pinoy na galing ibang bansa eh instant millionaires na..

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    2. Korek! Ilang beses na rin ako umuuwi sa pinas and di na ko nageexpect ng mataas din naman. Siyempre wala pa tayo sa standards ng ibang developed countries but i stay positive that we'll get there someday. Actually nung umalis ako 2 weeks ago sa pinas sa naia 1 nasurprise ako at in fairness friendly LAHAT ng tao kasi di rin naman ako nagiinarte pag nakikipagusap. Walang paenglish english. Pinoy naman tayo eh. Ang problema kasi sa ibang balikbayan eh halata naman na noypi yung accent eh trying hard pa magenglish, tuloy yung mga employees dun sa naia eh im sure naiirita din. Magpakanatural na lang kasi ok? Kahit ako rin naiirita sa mga maarteng balikbayan na reklamo ng reklamo tulad netong letter sender. Isa kang prime example ng taong pilit pinapabagsak ang self esteem ng mga pinoy. Magbasa ka ng Bob Ong baka may matutunan ka.

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    3. sa harutan ka pala magaling :))

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    4. I totally agree with u!

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    5. I love this letter sender! More power to you and to the other Pinoys abroad na hindi nakakalimot. The Philippines needs more people like you and it's because of people like you kaya it's more fun in the Philippines.=)

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  16. dun ka sa DOT magreklamo

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    Replies
    1. eh ikaw nagawa mo na magreklamo directly dun?? ^_^

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    2. Ahm, actually mali po. Ang lahat ng airports po ay under the DOTC, the DOT has nothing to do with them.

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  17. About customs na try nyo na ba dumaan nothing to declare sa abroad then binara kayo? It doesnt mean mean dadaan kayo nothing to declare hindi na kayo i check. Based sa experience ko sa milan tinanong nga ako paalis ako pero may custom officials kung magkano pera ko. Sinagot ko lang around 200 euro na lang kasi paalis na ako europe.

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  18. Sorry ha? pero talagang naman napaka pangit ng airport naten! KAWAWA promise! Nag depart ka sa isang maayos,malinis na airport paguwi mo anu makikita? jusko po! sa tinagal tagal naka tayo yun its never change as in NEVER! imagine ilang 750 nakkukuha nila every week? sa pera nakukuha nila may nakita tayo improvements? nothing at all. I think were the only country who pays for the terminal fee eh! super hate ko yang NAIA 1 na yan. maraming nakakainis na tao diyan! tapos sasabihin nila its more fun in the Philippines? really? it is?

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    Replies
    1. Super true, tayo lang ang may terminal fee na tinatawag..nakakahiya.last dec i came home with my italian fiance so after 2 days of stay in our home we went to boracay and he was so surprise we need to pay 250 pesos for the domestic flight.we paid and when we already past he wispered 'i've been to all part of europe,i ve been to US aand south america. And remember we went to africa,but this is the only country i paid this so called terminal fee' geez! Nakakahiya.

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    2. I agree.. makes me wonder where the terminal fee goes...

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  19. These unacceptable things that everyone is saying here have been going on in NAIA ever since it was still known as MIA!! Sad to accept pero yun ang totoo.. Too many attempts to change things around was to no avail.. Huwag na tayong umasa na mababago pa ito dahil katulad din ito ng marami sa mga namumuno sa Pilipinas ngayon!! Sabi nga ni ate Guy... "Walang Himala"...

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  20. I get that the airport can be improved...but Ive never been asked for tips nor been questioned about my luggage....I guess either I've been lucky or you've all been unlucky or I just don't look like I have money :)

    But I find JFK and LAX equally bad.

    It's not really fair to generalize how fun or not fun it is here just by the airport. I think it's fun here, it just starts beyond the airport for most people.

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    Replies
    1. The point of the letter writer is that FIRST and LAST impressions are IMPORTANT. Just like when you meet a person.

      Filipinos in general are gregarious but if they place ALL the rotten tomatoes at the airport and that's the first and last thing you see, do you think you will remember the place fondly ?

      Haven't you noticed, it looks like everyone at the airport has a racket from the lowly vendors and luggage porters all the way up to management. They are all leeches waiting to suck the life out of you.

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    2. I agree... well naia 1 needs to be improved naman talga.. never had problem with porters... customs naman never really had a problem with them.. but i do hear kwentos about them...

      have you been to LAX na rush hour.. just as bad.. one time there were too many lines just to get to your boarding area... although the airport itself is way better. have you been to the train stations / airports in europe.. just the same... in hongkong and macau the taxi people won't help you with your luggage ...

      i agree its not fair to generalize whether our country is fun or not just by the airport... adventure really starts after you get out of the airport... la lang

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  21. Ang point lang dito kung i question ka sa custom sa abroad kaya mo kaya i argue? It doesnt mean kung sa nothing to declare ka dumaan d ka na i check. Feeling mo corrupt agad sila na baka ikaw mis o may dala ka talaga kahit taxable hindi mo dineclare. Difference is sigawan or make magkatwiran ka lang go na dito sam atin. Do that sa ibang bansa tingnan natin if you can argue the custom officials even sa nothing to declare ka pa pumila

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    Replies
    1. Baka naiinis lang sila dahil guilty nga sila na may dalang dapat naman talaga i-declare

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  22. sana sinunod na lang talaga nila yung proposed renovation design ng Naia.. para naman magkatotoo talaga yung tag line na "IT'S MORE FUN IN THE PHILIPPINES''.

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  23. for me, it's still more fun in the philippines...no ifs no buts!

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  24. Sa totoo lang i can't relate sa happenings sa loob ng airport but i've heard na totoo un. About sa slogan na lang comment ko. Paano magiging more fun dito kung maraming masasamang elemento kaliwa't kanan? Ung asawa ko umuwi from the US last month at kinukumpara nya ung security at safety na naramdaman nya nung nsa US sya kesa dito. Sana lang bago ginawang slogan yan inisip muna ng DOT kung mismo ung taga Pilipinas are REALLY HAVING FUN IN THEIR OWN COUNTRY.

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    Replies
    1. Hello!!! Alangan naman ang tagline natin eh "It's more dangerous in the Philippines". Sino naman pupunta dito nun. Unless ang point mo is that the Philippines is not worth going to for foreigners since delikado dito according to you.

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  25. I agree talagang ubod ng rude ang customs officers sa Pilipinas. Talagang sasabihin at tatanungin nila sayo na bat ang laki laki ng bagahe mo, wala kang idedeclare. E sa talagang wala ka naman idedeclare e. Chaka ano ba pakelam nila kung malaki bagahe mo e pera mo naman ang pinambili nun. They treat you like youre doing something illegal.I understand that its part of their job pero dapat marunong silang ng kahit konting courtesy man lang sa pagtatanong.Di yung accusatory ang tono nila. Na kala mo nagsisinungaling ka sa kanila na wala kang idedeclare. Tapos yung mga nakatambay na tao dun na kunyari iaassist ka hingi ng hingi ng pera sayo kahit inabutan mo na nagrereklamo pa. Kapal!!!!!!! Dapat yan ang pag tuunan ng pansin ng airport officials kasi kakadating mo palang sa airport kunsumisyon na ang aabutin mo tapos " its fun in the philippines???"

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    Replies
    1. So true! It's like an ordeal going through the terminal gate. It boggles my mind why this system goes on and on - very frustrating talaga.

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  26. wala rin namang mangyayari/nangyayari kahit may magreklamo. sasabihin lang aayusin pero wala namang inaayos/maayos. hay.

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  27. This is just sad. Although I agree with you that something should be done to these corrupt officials at the airport and the way they run the airport, I also think that it's not right to compare our airports here with that of the US. We are a third world country and the US is a first world country. I'm not saying that being a third world country is a reason or even an excuse to have these incidents at our airports but still, we really should not compare. You cannot expect a third world country to be like a first world country.

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    Replies
    1. Youre very right.! But just wondering daming domestic airport na maganda nman why NAIA1 has no improvement international pa mandin

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  28. Just got back from my trip today, terminal 3 aint that bad, but i have to wait for my luggage for 25mins...
    Just wanna share, our immigrations are rude. :/

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    Replies
    1. Pa share share ka pa jan eh ganun naman talaga katagal yung baggage especially if madaming planes na dumating duh! it shows na first-timer traveler ka hahaha kaloka naisiksik na naman ang sarili nya. can you ban people like these from your blog fp? considering the letter that she sent you a few months ago...nagpapasikat lang to pls do not tolerate this person

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  29. we do not need a marketing strategy such as a good tagline in the first place if the overall state of the country is improved. With all the OFWs and Pinoy Immigrants all over the world, I guess word of mouth should be good enough marketing strategy. I hope they just allocate the money they used for marketing into actually improving the airports.

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    Replies
    1. The thing is, although we can't avoid to link the tagline with the airport, the DOT has absolutely nothing to do with airports as it's beyond their jurisdiction. All airports are under the DOTC. Thus, DOT cannot use their budget to improve airports. The purpose of the DOT is to promote tourism through marketing. Other agencies such as the DOTC (Transportation and Communications) and DPWH are the ones in charge of infrastructure.

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  30. Pwede bang makarating kay PNOY na dapat ayusin nya ang airport na yan WITHIN HIS TERM? Gosh pangalan ng tatay nya yan sana irestore nya naman. Or wapakels sya kasi dyan namatay ang tatay nya?

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  31. I can relate to this since this is exactly I had experienced when I went home last year, it is so sad and to add insult to the injury when I go back to Canada one of my co-employee told me that she just heard that Philippines has the worst airport in the world, I can't argue with that since it is true :(

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  32. this is so true!!! sa airport 3 times na ko laging nawawalan ng bagahe! far out! laging ako yung last na lumalabas ng airport kasi lagi akong waiting, i had to scream na wala naman laman yun puro pang arte lang then ilalabas nila! i swear totoo yan fp! and sa customs theyre very rude! super rude! and sa phil airlines yung mga stewardess mga snabera! mataas pa mga ugali kesa sa lipad ng airplane! eww!

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  33. To the first person who commented on this article: Agree! Go back to the States na lang, my dear, since Stateside na din naman ang taste and standards mo. You complain and whine....so why are you here in the first place? Why not do something about it by complaining about this matter to the officials concerned?

    I'm sorry FP, I'm one of your avid fans but this matter is so "gasgas" already. This kinda reminds me of that Online Scammer/Seller thing...in short, not Fashionpulis material.

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  34. getting inconvenienced: it's more fun in the philippines

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  35. Di Naman lagi ganyan sa airport. Been to more than 30 countries, I've experienced worse. Di lang dito ung walang tutulong. Di lang dito ung may manghihingi. Smile Lang po.

    Agree Naman ako na madaming dapat ayusin.

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  36. The other points are valid pero bat kailangan pa irekalmo na walang tumulong sa pagbuhat mo ng maleta? If you need help, ask for it!

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    1. minsan katakot naman mag ask help ng airport personnel, lalo na if balikbayan, kasi most often they would expect na magbibigay ka ng pera after they will help you. unlike sa other countries, meron talaga mag assist if makita nila na nahihirapan ka with the luggage. personal experience lang, i went to HK with a 10month old baby. sa HK airport, meron tumulong sa akin na kunin ang baggage ko, kasi karga ko ang baby ko. pag dating ko sa pinas, pagkuha ko ng baggage, karga ko pa rin baby ko, pero naka tingin lang ang airport personnel sa akin, walang willingness to help.

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    2. Isang malaking check!

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    3. magdala ba ng maraming bagahe at baby at the same time? aray ko ha!

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  37. FUN is defined as Enjoyment, amusement, or lighthearted pleasure. Fun is a state of mind meaning you can control it.

    > We waited for about 15 minutes inside the plane because the ground crew was still looking for an available ladder.
    - Wouldn't it be fun if they were not able to find a ladder and you had to use the inflatable slide to go down the plane. Start pa lang Adventure na!

    > Terminal 1 really needs renovation. Its age, smell, and small size add stress to being in the airport.
    - Spray some perfume to make you feel fresh and smell your sweet scent instead of the smell of the airport. There are far worst smelling airports and not just the airport but the people in the airport. Pasalamat ka nga airport lang.

    > When I got my 2 pieces of luggage of about 50 lbs each, nobody helped me to get it from the conveyor (unlike in the US, someone helped me immediately).
    - We are sometimes too prima donnas. If you know you're traveling alone, try to limit your luggage to something you can carry even without anybody's help. Seriously, is it the airport's fault that you have two 50 Ibs luggage. Maybe people did not offer any help because your aura was not welcoming. Baka nasense nila mainit ulo (probably because of the 15 mins and the smelly airport). Did you even bother to ask for help from anyone?

    > The custom officer rudely asked if I had things to declare. When I said I had nothing to declare, he asked where I came from. I replied I came from the US. Then, he retorted with, "Ano mga binili mo sa US? Ano laman ng bagahe mo? Ang laki ng bagahe mo wala kang declare?"
    - Customs and immigrations are generally masungit. Parang part yan ng trabaho nila. Di lang dito yan. I mean two 50 lbs luggage syempre naman magtatanong. In other countries pabubuksan pa syo. Kakapkapan ka pa ng nakakabastos.

    >While I was in the toilet, I overheard a conversation between a worker and a passenger. After her sad story, the passenger gave her five Canadian dollars, to which she replied with, “puwede na po ito sir.”
    - Telenovela live! Their business is not yours bakit ka ba affected?

    > The toilet is so small that I could not bring my cart inside and there was no air conditioning.
    - Inside the toilet? kasama mo mag number 1 ang luggage mo? Adventure!

    > When I was waiting for my ride, I felt sad how the waiting area looks like. It is such a shame for foreigners and balikbayans. I remember there was a couple on the same plane I rode saying they were excited to go to the Philippines for their much-awaited vacation and it was their first time. I wonder how they felt when they reached the airport.
    - What is sadder is that a Filipino like you would think that how the airport looks would equate to the whole "IT's MOre FUN in the PHILIPPINES" experience. Truly sad and TRULY SHAMEFUL.

    This is not something unique only to the Philippines. I won't anymore mention which countries because it would get me into trouble but FACT is it happens even in other airports abroad. I understand how you feel. Believe me I had my share of airport stories. But to equate the Airport with the whole Philippine experience? Seriously?!

    A lot of foreigner friends come here to visit and they complain about the airport but that is just that...the airport. Then they rave about how they enjoy the beaches, love the food, love the people, etc. Look at the bigger picture and the ask again the question.

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    Replies
    1. I super agree bat ba kelangan dalhin ang cart sa loob ng toilet?? Hahaha so inconsiderate kahit pa malaki ang toilet pano na ang ibang tao kung puro carts sa loob ng toilet gusto mo pa may ac.. Titira ka sa toilet? Nakakahiya ang letter sender most of the complaints are laughable

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  38. asa kpa kay PNOY? mas aasikasuhin nia ung kaso n CJ Corona. Dhl ipinamigay n Corona ang mga lupain sa Hacienda Luisita. Sinisingil na xa kz n Cojuanco, malaki ang ngng papel at donation nia sa campaign.

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  39. no need for renovation...demolish the current airport and build a new one. asan na ang pinagmamalaki nilang kita ng gov't sa mga bayani ng bayan...ang mga OFW.

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    1. Why would we need to build a new one? Why not just open up Terminal 2 to all other airlines other than PAL? Or for that matter, why not just complete Terminal 3???

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  40. I totally agree that the Philippine government really needs to renovate and fix its problems first in the airport and educate its employees. It is embarrassing to foreigners and it will be a pride of the Filipinos if the airport is presentable.

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  41. Ang isa pang numero unong problema jan bukod sa facilities at mga nagkalat na mga personnel na mahilig maghingi ng pera sa mga turista at balikbayan yung mga customs at immigration officials ang aangas kala mo kung mga sinong mataas. Feeling superior. Madalas wala sa lugar at abrasive ang demeanor. Dapat mag undergo sila ng training nakakainis pag ganun ang dadatnan mo pag uwi mo sa pilipinas.

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  42. Mike..this is one of the best post. I want the Philippines to prosper but sometimes it really takes hard work, not just a mere cool slogan. I mean the slogan is GREAT but for it to be really fun, they should fix everything first or at least a minor improvement. Parang they went the easy route para lang may masabi na may ginagawa sila pero dapat mga back job muna bago itong slogan. It becomes such a false advertising especially for first time tourists. Compare the airport experience here and in HK..it's so like heaven and hell.

    The people working at the airport should be all fired in my opinion. Most of them are rude, old and unfit for the job..there needs to be a certain degree of professionalism which they lack.

    Also, transportation to the different tourist places should also be improved.

    I just hope maaksyonan na nila soon yung airport para wala na ganitong batikos. Di na ako choosy..kahit simple paint job and change of light bulbs to higher watts para mas maliwanag pwede pwede na for the meantime.

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  43. i experienced the same as well... went home for christmas some years ago and just outside the exit door, people were pulling my bags in different directions. few of them were harassing me & my sister for some cash and wouldn't leave us alone! it was such an ordeal experience. that was the last time we flew into the country by Manila. now, we flew straight to Davao via Singapore airlines. airfare is a lot more expensive but its hassle-free. staff are nice and courteous to all passengers and never pushy. Davao airport/immigration officials are respectful and never rude.

    my friend got some problems as well with Manila immigration. She was asked to open all her luggages and since she is going to be late for her connecting flight to Davao, she said its not possible. the immigration officer said its a protocol to open all bags from Europe!! WTF! she pointedly asks how much????? the immigration officer without batting an eyelash said a few thousand pesos, she paid 3,000 pesos just to pass through immigration!!! That was her last time in NAIA as well.

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  44. had the same experience.. went home for christmas some few years back and just outside the exit door, people were pulling our bags in different directions! few of them were harassing me and my sister for cash!! begging is fine with us but relentlessly following us and grabbing our stuff is harassment already! it was such an ordeal experience. it was our last time to flew by Manila. These days we flew directly to Davao by Singapore airlines.airfare is a lot more expensive but its hassle-free. staff are nice,courteous and never pushy. airport/immigration officials are respectful and never rude.

    my friend got some problems with Manila immigration too. She was asked to open all her luggages. she said its not possible because she was running late for her connecting flight to Davao. the immigration official said its a protocol. she pointedly asked how much?? the reply was a few thousand pesos! she paid 3,000 pesos to pass through immigration. that was her last time in Manila as well.....

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  45. Hindi naman sa airpot lang umiikot ang buhay sa Pilipinas. Hindi dahil may aberya lang sa airport, eh hindi na agad appropriate ang slogan. If you're a tourist, paglabas mo ng airport at pagpunta mo sa Boracay, Palawan, Bohol, o kung saan mang tourist destination, it's more fun in the Philippines. If you're a balikbayan, paglabas mo ng airport at pagkita mo sa mga kamag-anak mo, it's more fun in the Philippines.

    Old issue na 'yan, hindi na dapat ulit-ulitin. What we should all do is help. I-encourage ang mga friends abroad to visit our country, hindi nga maiiwasan ang airport, pero hindi naman yun ang ultimate destination nila.

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  46. kainis nman nito.. i've had a much more terrible experience in NAIA1 last year... na offload ako twice bcoz of those stupid immigration officers ang babastos! pinayagan na ako pumasok ng boarding gate abah pinabalik ako at binawi pinunit pa boarding pass ko! bwisit na bwisit ako nun pra akong pinaglaruan,i can't help but to break down and cry while im talking on the phone with my mom , sitting in the office of the airline to wait for my baggage to be returned.. sorry to say this but even them are corrupt not just gov't officials...and same thing happende to my sister last night she's off to SG, but then her 11k round trip ticket was gone for nothing kc pinahirapan dn xa dun,1 mabait immigration said, "papayagan din pla pinahirapan pa"... so the plane already took off by the time she got permitted... my sister got no choice but to buy another ticket worth 12k each... what a disgrace.. worst airport ever, with worst immigration officials.

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  47. Airport renovations will begin soon, so yay for that. But blaming DoT for the chaka airport is misplaced. It's DoTC we should whine to.

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  48. I'm not a big fan of the airport and I've heard a lot of ugly stories about its employees but this just takes the cake. Sorry ha, pero parang ang arte ng letter sender. Pati kawalan ng aircon pinupuntirya.

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  49. Bat masyadong maarte tong balikbayan na to?

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    Replies
    1. korek!!!!!!!!!! Sobrang arte.. manahimik na lang!

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  50. While i agree that NAIA Terminal 1 needs some work, the times i have been back and forth to the Philippines, i have never been treated badly or thought i was offended by any NAIA personnel. I just came back this holiday season after a year, almost every year na nga. I noticed though, mas maarte pa ang mga balikbayan kaysa mga tunay na foreigners. How you present yourself is how you are going to be treated. Case in point, gesh, wag magdala ng baggage na hindi nyo kayang buhatin. Dress for the occasion, hindi kayo pupunta sa party, baka naman mukha kayong super yaman sa outfit nyo kaya akala ng mga NAIA personnel milyonarya kayo. Baka naman LV bag ang dala nyo, syempre, ako rin, aakalain ko may binili pa kayong gucci. Travel light if you don't want to be hassled. I had one 50 lbs luggage, a 35 lbs and a backpack, that's it! I carry a backpack, i wear a t-shirt and a walking shorts when i am in the Philippines, hindi ako pinapansin, hehehe, well, unless, gusto nyo rin kayong pansinin ng mga tao dahil nga you are better than them now. Assert yourself when it's needed only, otherwise, don't come to a third world country then. Para naman kayong bago ng bago, mas surprise pa nga yata kayo kaysa sa mga tunay na foreigners, wag masyado OA and don't sweat the small stuff!

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  51. While the writer's observation is true about the NAIA needing a major renovation and some employees need to be given a crash course on basic good manners, I would like to just state the following things:

    1. The Philippines is not the United States of America so comparisons are very unfair. Basic fact, that latter is a first world country and the former isn't thus making it obvious that one has the funding to continuously improve both facilities and employee-customer relationships.

    2. When you complain about porters being rude, may I just point out that maybe because they think they can get away with it with you? I've never had that experience despite many travels because I simply say a firm thank you in turning down their offers and go about my way.

    3. Your issue about waiting in the plane for 15 minutes? Simple reasoning will tell you it's the airline's problem, plain and simple. It happens even with foreign air carriers and problems with disembarkation isn't relegated to Philippine carriers.

    Your only reason for writing this letter is just to make yourself look intelligent and show off that you're a balikbayan thinking that would impress people here. It's not only self-serving but quite pathetic as well seeing that you should prioritize improving your writing skills first before firing off letters such as this one.

    Don't forget that hindi lahat ng balikbayan ay kinaiinggitan at hindi lahat ng naiwan dito sa Pilipinas ay kawawang nagsusuffer sa kung anong naiooffer ng bansa natin.

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    Replies
    1. Ahaha so true FP sino ba tong feeling na letter sender na to? Sobrang trying hard nakakahiya.

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    2. well said.................. ewan ko ba bakit pa na publish to

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  52. nakakahiya kung ang TINGIN NG MGA DAYUHAN MGA "KALABIT PENGE" MGA PINOY!!!

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  53. stop comparing our airport to first world airport... cant you see third world tayo??? layo ng pagitan di ba? puros naman tayo reklamo yet tayo naman naglagay ng mga tao sa government..

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  54. Alamo ang dami mong reklamo! edi wag kang umuwi dito. DUH!!!!

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    1. Korek pointless tuloy ang complaints kapag may mga walang utak na ganyan gaya ng letter sender inuna ang hangin sa ulo

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  55. thankfully di pa nangyari sa kin yang ganyang hassle sa airport. subukan ako kotongan kung di ko lakasan ang boses ko at sabihin na: ANO? HUMIHINGI KA NG LAGAY? tingnan natin kung di tumigil mga yan sa hiya or kuyugin ng ibang pasahero. or better yet, be ready with your phone/camera and take a pic of these porters (tutal after immigration na sila makikita, pede na mag picture)!

    hirap kasi minsan sa tin we don't assert ourselves eh. pag kinutongan, magbibigay tayo. tapos sige naman ang reklamo natin.

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  56. Yes, it's still fun in the Philippines. This is an isolated incident. Do a Google Search and we'll also find a lot of visitor/tourism horror stories in other countries - yes, even including 1st world countries like the US. While I agree that we have a lot of room to improve, let's not forget that we can't control how each employee/Filipino behave.

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  57. Please understand that the campaign just started. Plans for renovation are just being made/finalized. I'm sorry about your bad experiences but changes will not happen overnight. Nabulok ng matagal, so it would really take time to scrub things clean. These rude and unprofessional people, these will be weeded out. I'm glad there are reports like this so the DOT secretary can see what's happening, but please don't doubt the spirit of the campaign and what it stands for. The airport needs work, true. The tourism industry needs work. But I hope these rotten apples don't spoil the entire lot. There are still good people out there and someday I hope that this will be the norm and not the exception. Amen.

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  58. Dear Frustrated Balikbayans,

    We are sorry for what you have experienced in the airport......sana mabasa ito ni Secretary Mar Roxas. I really admired him pa naman pero now parang di na sya ganun kagaling tulad ng dati nung nasa DTI pa sya.

    We have the same sentiments. The first time i saw the new DOT campaign, i was not impressed because its totally an advertising of a product: The Philippines. It clearly shows kung saan talaga nanggaling si Jimenez.

    My personal opinion actually is ganito: The Philippines needs a full Public Relations (PR) plan....PR is totally different from Advertising.

    While DOT is implementing the PR plan, sana naman ung ibang sectors ng government ay aligned sa campaign ng DOT....from infrastructures (airport/seaport/lahat ng ports) to hotels/restaurants/and the like...

    Pero we'll see baka me plan ang DOT pero bakit di nila ilatag sa publiko ang plano nila...

    Just a thought

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  59. i agree with the letter sender. Aside from these, the airports in europe have no terminal fee, I went to spain then denmark. Di pa malinis ang cr...

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  60. I agree on some of your rants. But really, some of your rants can just be one of those #conyoproblems. I can smell a brat.

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  61. Okay naman sa NAIA 2. Depende sa staff. Merong manqué, merong balasubas. Nung last time kong pumunta sa US, someone helped me with our bags. Sabi pa nga niya walang bayad pagtulong niya. Gandahan na lang yung airport. Nasa 10 worst airports list ang NAIA.

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  62. the slogan says "It's more fun in the Philippines" hindi "It's more fun in the Airport".. Yes! it's true that the airport needs to be fixed but having a bad airport doesn't necessarily erase the fact that we have a lot of other things to be proud of. Every nation has its own bad side. It just so happen na yung airport yung sa'tin..

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  63. Breathless MacaroniJanuary 26, 2012 at 9:52 AM

    The list of grievances is ENDLESS. Its our loved ones (family and friends) here that makes it bearable.


    Good morning Mike and all the ladies in the blog! :-)

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  64. Pano ba naman maaasikaso yan e inuuna pa ng panot na presidente ang pagsala sa SALN ni Corona. Ang hilig tumira ng tao. Aasenso ba pinas jan? Kalowka! kikay here

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  65. Totoo yan yung mg custom officer lalo na sa papunta din SG nanlalait by the name of rissa/riza we know it is SOP pero can they do it professionally? Pnagtatawanan nila pinsan ko sinisigawan pa sha..

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  66. i agree that our airport as well as the personnel both need improvement. Customs officials, while not all, have a way of making you feel like you're a criminal bringing in something illegal from abroad. I have been travelling regularly and in an earlier incident, the customs official had the audacity to ask for some chocolates which I bought as pasalubong.
    It will be a dream come true to have people there who are truly friendly and can best embody what it feels like to have "more fun in the Phils". If rude conduct is what greets our tourists and balikbayans as soon as they step into our airport, the visitors' perception of the Filipinos would be gravely affected.

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  67. when i last visited, sa may exit door, "ma'am kahit pang kape lang." then when i was waiting for my brother, wala na pala yung A-Z sa waiting area. so hindi ako agad nakita ng kuya ko. i saw my brother (through the glass window) passed by sa 2nd floor ng bldg infront of the waiting area. biglang pinuntahan ng airport employee na kausap ko ang kuya ko. pagbalik nila ng kuya ko, guess what?? he asked for money. ok na sana e, kaso may bayad pala!

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  68. My experience with customs and the airport in Manila was good. I was travaling there first time to meet my future wife. Married now! I had a diamond ring to declare and when I went through customs I choose a lady officer of the four agents lines. When I told her what I had she smiled looked around and whispered to me to just go go ! she was so sweet! Fun is what you make of it!

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  69. tama lang na binoto na WORST AIRPORT ang NAIA!!!!

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  70. NAIA is one of the worst airports in the world, siguro next to paris hehe... the worst airports to get diarrhea, maabutan ka talaga habang nakapila sa toilets hehe. the facilities are sub-par, para kang nasa harrison plaza. at ang systema sobra ang red tape specially for OFWs, you need to go to diff counters para lang magpatatak ng kung anu ano, nakakainis! and to top up the worst airport experience, the immigration "officers" are either rude, walang pakielam, or walang alam. kahiya akala ko ba me plan na to improve this airport? sana gibain na lang at ilipat sa clark ang bagong airport, just like they did in KL or HK.

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  71. andun na po tayo sa mga dapat i-renovate sa Terminal 1, hindi po ganun kadali na mapaganda yan, ang mga officials ng airport pati mga empleyado guto itong mapaganda at ma-improve ng bongga, pero ang problema ang budget ng government. the NAIA management cannot decide on it alone. marami pang sangay ng government ang involve dyan. with regards naman sa mga employees na sinsabi nyong bastos or nangongotong, kuhain nyo mga pangalan may mga ID's naman yan e. then i-complain nyo agad sa proper authorities hindi puro sa forum lang. at kahit di nyo bigyan ng tip ang mga yan pwede di ka nila pwedeng i-hold sa airport dahil lang di ka nagbigay ng tip and pls lang naman wag nyong lahatin na ganun lahat ng mga government employees and officers, ang iba nga sa airport ay mga under agencies and underpaid. ang mga janitors 3 to 5 months contracts lang yan walang benefits. di na nga dapat intayin na manghingi sila kung ikaw naman ay madatung kusa na lang yun not only sa airport but anyone na sa tingin mo mas nakakababa sa estado nyo. spare the janitors.
    yun lang po.

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  72. i was at the PAL terminal a few years ago, and the lady inspected my purse and checked my wallet. she saw the leftover pesos that i had and asked me if she could have them since i was not going to use them. these are the kind of airport employees that bring shame to the tourism industry.

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  73. yung mga hindi masaya dito sa Philippines and you can;t find anything fun in the Philippines then i guess you don;t belong here.

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  74. balik ka na lang sa US. Uwi uwi kapa kase. arte arte ng sender na to

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    Replies
    1. I-avada kedavra kita eh. Kung ikaw bastusin sa jeep magrereklamo ka din. Tas sasabihin ko sayo, bat nagjeep ka pa, arte arte mo kasi. Kahit sang lugar pa yan basta na-feel mo na binastos ka magagalit ka.

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  75. true we have rude people in international airports. I once invited my sis-in-law to join me on a trip to SG, at the immigration counter my sis-in-law was asked a very irrelevant question - ANO TINAPOS MO? - duh! what's the relevance of that question? pano kung hindi nakapagtapos ng college hindi makakalabas? and they always ask for invitation letters when going to SG - it's an additional income for the PHL embassy in SG - kahit na ASEAN member ang SG and the SG immigration officers don't even care if you have invitation letters or not. haist! sana palitan na lahat ng nasa immigration counter natin at paki-re-educate before we invite balikbayans back to Pinas. alam ko sa mga foreigners mababait sila.

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    Replies
    1. This is true my cousin who saved for her vacation in SG was turned down and was sent home asking for letter of sponsorship from my sister, proof of relationship ( birrh certificate daw)... She was laughed at shouted at sa immigration

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    2. I've travelled to SG more than 10X na, all personal trips, and not once na hiningan ako ng invitation letter.. As long as you have roundtrip air tickets and just answer their questions directly and honestly (if ever nag-ask ng questions), then wala naman problema.

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  76. just want to share something about NAIA employee. during Mr. Cusi's management, one janitress was awarded and given commendation, kasi napansin nya na nagli-leak ang liquid soap dispenser at di agad madali i-request ang replacement, in her own disposition and own money bumili sya ng plastik na nalalagyan ng sabon na pinangsasahod sa nagli-leak na dispenser para di masayang ang liquid soap.
    kya it's unfair para i-generalize na makakapal ang mukha ng mga janitors and janitress sa NAIA T1.

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  77. Mas mura kasi ang tag line kesa improve ang facilities in then Philippines :)

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  78. I find a lot of comments here are exaggerated.

    Sure, our airport is not at par as other big airports but its not really horrendous. Admittedly, its needs a lot of improvement and there are plans to do so. A project as big as that will not happen overnight. So instead of dissing our country because of our airport, let's all look forward to our better airport.

    More so, we should not generalize. There are rude people everywhere. There are rude customs officials in any country. I don't think its fair to imply that all if not most of our customs officials are corrupt and rude just because of a few unfortunate experiences.

    A lotof the comments here are about the things people hate about our country. I've lived here all my life and though I see some of those things happening, I know that they are not regular occurences. I consider those unfortunate events that very seldom happen. I also know that those things can happen anywhere. I also observed improvements in the security of our country. The crime rate improved compared to years back when massacres were rampant. These are improvements that we often overlook because we are so focused on the negative.

    Filipinos have a tendency to "hate" a lot of things about the Philippines. But seriously, do you think bad mouthing our country is going to help us improve? Why not think of ways on how to help us improve instead? Focus your energies on something productive. And be realistic. Do not expect instant transformation. We are not living in a dream world where everything can be perfect or just the way you want it to be. :)

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    Replies
    1. you're right. i also can't help but notice that she mentioned that the people at the airport only go to work "to ask for money". it's not as if its going to their pocket. its not as if they have any control over those fees. tsk tsk..

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    2. Actually, from my educated analysis (I won't expound on what right I have to use the term "educated", it's up to the readers to accept that I am or not), this is one of the key aspects as to why our country is so slow to develop. It's this False Sense of Entitlement (look the term up, it will show up in Google) that most Filipinos have that hinder us from helping ourselves. This phenomenon is quite common in members of families who used to be rich but are no longer. I guess that's exactly what we are, we were to be prosperous for a time, and now people can't quite accept that we aren't anymore, hence the sense of entitlement.

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    3. I somewhat agree with what you're saying, pero medyo mayabang ka naman teh? We know what false sense of entitlement is (and no need to capitalize). And the topic here are the officials and the porters - do you really they used to be rich with that kind of extortionist attitude?

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  79. I agree with this. Paano magiging fun stay mo sa Philippines, we have the worst airport in the world! Gising, mga DOT! How can we lure tourists in our country if we have the worst airport facilities?

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    1. Again, airport facilities are beyond the jurisdiction of the DOT. It's the DOTC that's in charge of airports (Department of TRANSPORTATION and Communication nga eh). I wish people would get their facts straight first before commenting. Besides, common sense lang please. Airports are not just for tourists. How about business travelers? Hence, they are not under the DOT.

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  80. grabe naman ung no.6, i used to work at the airport t1 last year, mababait naman yung mga taong taga tulong dun, i dont think they will say that. maniniwala ako kung sasabihin nila yun ng hindi mo naririnig or malayo ka palang. pero saying it in your face? ewan.

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  81. I agree that our airport needs improvement. I am based abroad and travel lot - in and out of the Philippines usually thru NAIA 1 to several locations abroad for 10 years+ now. so far, wala pa akong na-encouter sa mga sinasabi ng ibang commenters. like passing thru immigration and customs, wala pa naman akong bad experience. lucky lang ba ako? what i usually do is smile to these people when I pass thru and tell them nicely that I have nothing to declare and they can inspect my luggages if they want to. sometimes, binubuksan nila at nagte-thank you naman sila. ok lang, ganun talaga eh, sa ibang bansa, pinabubuksan din nila minsan.

    pansin ko lang sa ibang nakikita kong passengers, pagdaan nila sa customs nakasimangot na sila agad sa customs personnel, para bang naka-irap agad sila - at pag tinanong, rude din sila sumagot.

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    1. Well, I believe (and this is just a theory) that if you try to observe more, you'll see that the officials judge passengers based on their appearance. Correct me if I'm wrong, but you probably look well-educated and/or upper class. Unfortunately, those who are not as gifted physically will have a greater tendency of being victimized by rudeness and suspicion. I know this because I'm mestiso and I've never encountered the kind of behavior described here, while my more local-looking friends (who travel less than me, in fact) share their horror stories. Sad but true.

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  82. Fine. DONT FREAKING GO TO THE PHILIPPINES, its full of low lifes. Seriously if you are always going to look at the outside and blame others for the mistakes, nothings going to happen.

    You must face the fact that we can't do a face lift and eradicate the whole Philippines and create a new one. The only thing you can change is yourself.

    So you, what have you done for the country?

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  83. ... we must also learn how to respect even our own kababayan.
    Kung kapwa pilipino nga natin di natin marespeto, dayuhan pa kea?? tsk.

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  84. dear frustrated balikbayan

    I'm also frustrated with your letter. Im not so sure if you are a frequent flyer or this is your first time to fly overseas thus you felt that way. A few points I just want to share. I am a frequent flyer and I have to disagree with some of the things mentioned.

    1. We waited for about 15 minutes inside the plane because the ground crew was still looking for an available ladder. -- number 1 no airline specially if coming from overseas uses the ladder except if you flew with Cebu Pacific. they use the TUBE. FYI. That happened in most airports specially with busy passenger and aircraft turn around. It happens even in LA or in BKK. We landed in LA 25 minutes after the expected arrival time cause maraming dumarating and umaalis na plane and we had to wait for our turn + when we landed in LA we waited for Malaysian Airline to leave the tube so we can use it.

    2. When I got my 2 pieces of luggage of about 50 lbs each, nobody helped me to get it from the conveyor (unlike in the US, someone helped me immediately). - nobody will really help you in NAIA unless you approach them and you tell them that you need help with your luggage. You are supposed to pay these porters and don't expect them to help you even if you're having a hard time with your baggage. Sa US baggage area those are not really porters wherein they get your luggage, those are the men assigned per carousel to fix the luggages when it gets to the baggage area.

    You need to travel a lot for you to understand what I am talking about :)

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    1. Spot on!

      I just want to add that the airport is not the whole country. Suffice to say, "frustrated balikbayan" should not judge a cookie by its crumb.

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    2. dear anonymous 11:17pm, regarding your observation that no airline coming from overseas uses the ladder, FYI po i just came in via a PAL flight from SG for chinese new year and our plane from-to SG used the ladder. You can confirm PR 501 and PR 506. So tama ka you need to travel a lot to understanding what i am talking about.
      ang bottom line ng letter sender she had a bad time sa airport, so anong kinalaman kung frequent flyer ka or not?

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  85. agree ako diyan, nung una akong nagbyahe papuntang hongkong. wow sabi ko sa sarili ko ang ganda ng airport nila at ang laki. walang wala sa airport natin. ang lakas pa nilang manghingi ng terminal fee, e ang pangit naman ng airport. bagal pa ng serbisyo, bastos mga mukhang pera. pumapasok lang sila para maka hingi ng pera. well di ko naman nilalahat, i'm sure me malinis pa din naman pero mabibilang mo lang sa daliri. hay feeling ko mahirap ng baguhin ang nakaugalian na. kung maraming utak talangka paano tayo aasenso?

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  86. It was in the news yesterday, some foreigners were victimized by this so-called "salisi gang". What is worst is that, these foreigners were doing documentary about the Philippines, about their stint and their adventure here. And now, the incident would be included in their documentary. Yeah right, so much for "It's more fun in the Philippines"

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    1. oh dear... i'm afraid that incident might affect our tourism industry to invite foreign people to come and eplore our country.. what a shame :( well, perhaps we can still say it's more fun in the philippie though... holdaFUN.. karnaFUN.. FUNtayan..lol :p

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  87. It is really more fun in thephilippines, ive travelled abroad and around the philippines sa totoo lang we have alot to offer just that our airport sucks!

    Hindi kailangan ng en grande pero pwedw naman sana malinis maayos at may totoong customer service yung mga tao sa terminal 1, sana nga ma overhaul na

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    1. I completely agree! This comment makes the most sense so far :). We don't need a humongous airport like the one in Hong Kong (come in, it's probably 10x as busy anyway)nor as beautiful as Changi, but at least ours should be clean, orderly and with good service. Show true Filipino hospitality sa airport palang!

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  88. It is really more fun in thephilippines, ive travelled abroad and around the philippines sa totoo lang we have alot to offer just that our airport sucks!

    Hindi kailangan ng en grande pero pwedw naman sana malinis maayos at may totoong customer service yung mga tao sa terminal 1, sana nga ma overhaul na

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  89. Some immigration officers at NAIA are rude and, sorry for the term, tanga. I was on my way to SG for a day trip to watch The Lion King. The officer asked me rudely "bakit ka pupunta sa SG? Maghahanap ka ng trabaho?" To which I replied, "may trabaho po ako dito. Manonood lang ako ng The Lion King." Eto ang hindi ko kinaya, she asked me: "Lion King? May pirated DVD naman nun."
    Ako: "ay hindi po, yung play po"
    Officer: "Ah, 3D?"
    Ako: "Hindi po musical play po na mga totoong tao."
    Officer: "Ah parang sing-along!"
    Namatay na lang ako.

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  90. nakarelate ako ng bongga s letter sender infernez, every year ako umuuwe, and the custom officers were never been nice to me, prang me pkramdam plgue na "opisyal cla, umayos ka" kht wala kang gngwang masama..un lang, other stuff like toilet and so on were already pointed out in the letter, couldn't agree more..

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  91. many times n ko lumabas ng bansa..d ako nkaranas ng kabastusan sa airport nten...kasi hindi ako ppayag mabastos..panget ang airport yes pero hndi ko n pnagkakalat..lahat ng tao alam n yan eh..mga janitors humihingi ng pera oo kahiy dto sa kuwait ganun din kasi maliit ang sahod..ung mga nsa Europe baka maganda sahod kaya dna hingi ng tip..para sa mga janitors kz..d na nila pansin ung sahod da liit kaya sa tip sila sumasalalay pero mali nman ung hihingi..d nman nten kasalanan bkt panget ang airport nten at mejo bastos ang mga tao..ang mali kung magpapabastos ka, magpapalamang at iddown mo pa ung sarili mong bansa at kapwa..

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  92. True tlgang maangas at nkakabwisit ang mha custom officer stin...akala mp kung mga sino

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  93. Worst Airport in the World kaya ang NAIA! Nakakahiya! Walang sinabi sa airports ng ibang bansa!

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  94. If you google the best and worst airports, Ours is top 2 worst.. Sad but true :(

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    1. Hmm bakit kaya top2 baka mga pinoy din nagvote grabe ha.. How about the airports in kenya, bangladesh, kathmandu, sri lanka Ive been to all those countries for sure mas malala pa ang maraming airports

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  95. Walang bago sa mga nirereklamo. Me naitulong ba na nagsumite ng sulat na ganito para mabasa ng lahat and maipagdikdikan muli? . Lawakan mo pls pangunawa mo. yung mga kinukuwento mong bastos sa #6, and binigyan ng dollars sa #5, i agree mali ang ginawa nila, pero siguradong mas angat ka sa buhay kesa sa kanila. Hindi ko sinasabing bawal kang ma-frustrate kabayan, pero mas nakatulong ka siguro kung sinumbong and nireklamo mo mga ito sa mga opisyal ng airport at customs, hindi dito sa fashion pulis. Madaming kailangan talaga isaayos sa lekat ng bansang ito, sana hindi na kasali dun yung pagiisip mo. Wag mo na din problemahin yung couple na first time lang sa Pilipinas, baka mas mas maintindihan pa nila kondisyon ng Pilipinas kaysa sa'yo.

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  96. wow ! i had also a not so good experience at NAIA airport whereas my only luggage is a visible box of fruits and 2 bottles of ice wine i bought abroad which is obviously show as i walk pass through to the customs and have already said i had nothing to declare to the customs and yet the officer insisted me to stop by and took almost 5 mins. of questions and answers still they open the cover of the visible plastic while asking me where and how much did i buy the fruits and to whom i will give to them so i answered them nicely though the way they asked me i found it rude and to my horror one of them even get few of y fruits and even asked one of the officers if he wants to try it without asking me if it's ok to give some to them. Would it be really more fun in the philippines if these customs officers to this kind of incidents to the tourist of our country? :(

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  97. Eh hindi naman talaga 'fun in the phils!!!!!' Alam baman nating lahat etchos bagok ever lang yan!!!!!!!!!!!

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  98. do not expect to be helped, more especially to be helped for free. Di lang naman sa Pinas yan na walang tutulong sa 'yo. When I was in US of A, no one helped me in getting my luggages from the conveyor either. Punta ako ng UK, ganun din. Much more pag-pupunta ka sa mga countries in Asia where deadmz most of the time karamihan ng mga tao.

    Weather weather lang ang buhay. Minsan may tutulong, minsan naman deadma lahat. Kaya sa susunod, hwag masyadong magdala ng marami. Bigyan mo na lang ng moolah lahat ng kamag-anak mo. Or bumili ka na lang sa duty-free para travel light ka parati.

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  99. i agree with the sender it is really a nightmare at naia, sa mga nagsasabing NEGA bumili muna kayo ng ticket para makarating sa airport, seriously its really a shame, and i am not even proud to be pinoy for this matter, when i am abroad i would never say that i came from PI, i would say singapore or taiwan but never PI because foreigners mistook pinoys for maids... please dont curse or react violently because this is a sad reality...

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    Replies
    1. Anong masama kung mapagkamalan kang maid? Mas nakakahiya na tinatago mo ang nationality mo Kasi lumalabas na sinungaling ka and that is a sad reality tsk tsk

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  100. I have the same sentiments as frustrated balikbayan. In as much as I love the Philippines, it's such a shame that some airport staff would only assist their passengers if there's money involved, whereas in other countries such things don't happen :( I understand that these employees have meager salary, but they need to remember why they were there in the first place. They were there to assist and ensure the safety and convenience of their customers. The thing is, they will only help you if you give them something in return and sometimes some staff are more blatant and would even name the price. The facilities are really awful and what makes it worst is PHILIPPINE airport charges terminal fees, while other airports don't and yet ours were named one of the worsts in the world! :( Just like what others are saying we don't need a highly sophisticated, state of the art facility, just something that's clean, organised and safe, something that every Filipino can be proud of!

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  101. so true... kelan kaya ipagbabawal ang mga porter sa airport???

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  102. I am a regular traveller, and I just want to make some points:

    I agree na napaglumaan na talaga ang NAIA1, the BClass lounges are crappy, etc. But don't compare naman with airports ng 1st world countries. Remember, we're still a 3rd world country. And, even CDG airport in Paris is pangit no.

    Walang tumulong sa pagkuha ng luggage? Uhmm, bagahe mo yun, why would anyone automatically help you out? Ba't ka nagdala ng marami kung di mo pala kaya buhatin para malipat sa cart? Sana pina-cargo mo na lang ung iba. :)

    Re Customs, i agree some are medyo rude. But i always talk to them ng maayos, straightforward answers sa questions, then tapos na. A little smile wouldn't hurt. Pag nagtaray ka kasi, they will think that you are hiding something or nagmamalaki ka porke't balikbayan ka. Minsan din kasi me mga balikbayan (minsan ha) na kung makaasta e kung sinong bida, porke't galing abroad.

    I do agree na something has to be done sa arrival/meeting area. Ang sikip at ang gulo... Pero honestly, by the time na andun ako, ang naiisip ko na lang is: "i'm so happy to be home" so napapalampas ko na lang din. :)

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  103. It's more fun in the Philippines, kasi we miss our kapamilya and we enjoy every moment we have with them. But sadly, i find it more safe, clean and fun in my second home. Mahirap talaga i-lower ang expectations everytime you come home. You somehow expect the same thing that you're used to abroad. More, more, more improvements pa.

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  104. Sa super pangit ng Terminal 1, I refuse to use any carrier now other than Cebu Pacific (I am based in Singapore). And I agree, ang susungit pa ng staff sa Terminal 1. I don't like the way the immigration officers talk to the other pinoys, kala mo kung mga sino. My heart always goes out to the pinoys in line na hawak-hawak lahat ng papers nila, visibly nervous when being questioned by the officers. Pero kapag foreigners na ang kausap kala mo mga maamong tupa. Hay nako, most of the time it's more fun in the Philippines if you're not a Filipino!

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  105. sa dami ng nagrereklamo wala naman ginagawa ang gobyerno. matagal na tayo ganito asa pa kayo. totoo na pagdating talaga sa airport ng pilipinas sablay. pero ang totoo masarap pa din sa pilipinas. kahit nagtravel ako sa ibang bansa once na balik pilipinas na nandun pa din ang excitement. try nyo siguro tumira o magtrabaho sa ibang bansa, sa atin lang may patingi tingi. ultimo load tag 10php na lang. mas mura talaga sa pilipinas. dun papasok ang "its more fun in the philippines".

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    1. masarap sa pilipinas dahil dito tayo lumaki and dito yung lahat ng kakilala natin aka comfort zone. pero for a foreigner di natin masasabi na ganun din ang feel nila. marealize lang nila yun after pag nag enjoy sila sa stay dito. kaya may big part ang lahat to achieve that "enjoyable stay" for foreigners

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  106. Centennial Airport doesnt accept dollar payment for penalties like overstaying. My brother and stepdad had to go out and have their dollars exchanged to peso pa. When i tried talking to the officer over the phone to make sure, she told me its their policy daw.

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  107. I do think this letter is a positive criticism. We all know that the airport is bad and all but when slogans like that do come out, people expect change and if there was no change whatsoever it leaves you feeling duped.

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  108. true i agree sa letter sender, infact more than that ang inaabot ko sa NAIA sobrang stress talaga,totoo yung sabi nya dapat simulan sa mga airports ang pagbabago.

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  109. --This occurred December of 2010 when I got back from the U.S. via PAL so Terminal 2 ako, i just couldn't forget how rude the Immigration officer was to me when I was queueing at his window when I arrived from L.A. Evening flight kasi ako from LAX so pagdating ko dito sa Pinas early morning at groggy ako so hindi ko napansin ako na pala next in line dun sa Immigration window, aba! ang mayabang na Immigration officer bigla ba namang sumigaw ng "Hoy, ikaw na next" para lagyan ng stamp passport ko, I was pissed off, I was so sleepy & tired kaya hindi ko napansin ako na pala ang next, pero bakit siya sumigaw at nag-"Hoy" pa?! And syempre hindi naman ako naka-business class so medyo masikip sa Economy kaya pagod ako that time. The Immigration officers at NAIA must be trained for proper etiquette!

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  110. Why would you want to shove your pushcart inside the toilet? It's ok to have a small restroom for as long as its clean and well renovated. You barked it wrong! common sense girl! Kahit sa ibang bansa bawal pushcart sa loob Ng restroom!

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  111. Nasan na si Pnoy parang puro impeachment na lang at pagbili ng luxury cars at mga baril ang inaatupag. Saka bakit hindi nila tinanggap yung proposal nina Kenneth Cobonpue.. they offered their services for FREE pero pinili pa rin ni Pnoy yung proposal nung dating designer ng NAIA! Malamang wala silang makukurakot at kickback kay Cobonpue that's why they dumped his proposal. Sayang!

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  112. Sad but true. That's the culture of the Philippines. Uhm, I have friends who go, "Walang ganyan sa States" when they're here but I just shrug it off. We might think that they are living the life there but really, those are only in pictures. In reality, most of them have three jobs kasi ang daming bills. They cook their own food, do the laundry, etc. Hay, I still love my country despite its shortcomings. At least dito, kahit middle class, still living a good life pa rin.

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  113. Replies
    1. It's either kamag-anak mo ay isa sa mga buwaya sa airport... OR... hindi ka pa nakakaranas lumabas ng Pilipinas at dadaan sa arrival area ng WORST AIRPORT IN THE WORLD...

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    2. Masyado ka lang sanay na nagpapa-uto at nagpapa-abuso, di kaya ikaw ay isa sa mga nirereklamo ng ating kababayan?

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  114. Arte. Porket balikbayan, feeling entitled sa lahat. Konting humility naman. Hindi porket dumating ka, mangangayupapa sayo dahil balikbayan ka. Don't speak for other foreigners na frustrated din dahil wala kang proof. Expect ka pa na may bubuhat ng luggage mo. Inarte ka talaga.

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  115. Basta ako love ko pa rin Pinas... kahit gano ka rude mga ibang Pilipino. Di naman lahat ganun. Punta ka sa ibang bansa mas grabe pa sa tin. :-)

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  116. there are a lot of horror stories about NAIA 1, at definitely may lagayan (bribery) na nangyayari. But you can't blame the DOT for trying to promote the country kasi ang dami naman talagang magagandang sceneries dito. It's really not about the airports and hotels and efficient personnel (although it also needs improvement), maybe the question is, are we being realistic about it? Let's say a foreigner visits Manila, do we know if he's here to see the view or to prey on young Filipino children? Yun ang nakakatakot, baka on the average, 7 out of 10 are here not to see the sceneries or for business but for another purpose. Yung ibang foreigners kasi iba ang tingin sa slogan na yan, 'it's more fun in the philippines' Now, do we have enough safeguards for our children/young women? Sadly wala eh. Tourism is so broad and that's reality. I dare anyone to go to Makati ShangriLa, maghang out lang kayo sa lobby or observe the restaurants. Yung mga foreigner may mga escorts yan and I felt really sorry, it's 5 star place pero may nangyayari pa ring ganyan.

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  117. arte naman ni letter sender. sa canada nga you need to pay 2dollars (per cart) para lang makagamit kayo nung cart. there won't be any porter to help you rin unless you pay 10 dollars. dami nyong gusto, you don't want to shell out money naman.

    tama naman ginawa ng customs officer, sa ibang bansa nga mas mahigpit pa dyan. ano ba gusto mo gawin sa yo bigyan ka ng royal treatment, eh wala ka namang inuwing karangalan sa pilipinas nung dumating ka. buti sana kung inarboran ka nung customs officer, dun ka magreklamo.

    pero i agree maraming bastos na mga tao sa airport. mukha pang pera. kiss ass din sa mga foreigners. ganun talaga pag lumaking walang gmrc. di rin naman na train ng hrd yang mga tao diyan eh.


    amongst the three terminals, terminal 2 talaga ang pinakamagandang service kaso wala na ngayon kasi tinanggal ng pal ang mga tao nila. and downside pa, marami carnappers and kidnappers lurking sa terminal 2 (may sindikato malamang dun eh) kasi dun yung mga talagang mayayaman sumasakay.

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  118. it's really "more fun in the Philippines" nga......pero sayang nga naman ang tagline ng DOT kung pagpasok pa lng ng bansa naten eh nega na agad.....ang airports pa naman ang frontliner ng isang bansa....sana bgyan ng atensyon ng Gobyernong PNoy (as in PikonNoy) ang pagsasaayos ng NAIA....

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  119. kaya ako i dont invite friends from US to come to manila, coz i dont want to be responsible baka mapatay pa sila- it is fun to be in manila ---kung ready ka ma holdap, mapatay o ma rape

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  120. t2 and t3 ako lagi .....last time batang customs makulit
    kung wala ba daw akong idedeclare 3 times nagtanung
    sbi ko wala nga!!! panay dirty laundry yan buset!!

    =cavite girl=

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