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Monday, March 20, 2023

Halted Modus

Image courtesy of www.inc42.com

Frequent customers of a high-end store might be wondering why the staff seems to have younger sales attendants. Moreover, the senior staff, some of whom were already hired during the initial opening of the store, are no longer around. The reason for the change is indeed disappointing.

For luxury item enthusiasts, owning sought after bags brings prestige and a sense of pride. However, purchasing such prestigious items is not easy for ordinary customers. Only an elite group, the VIPs, is given the privilege of seeing and given the option to buy ahead of everyone. Stores usually have a private room for showing the quota bags to the VIPs. This privilege is earned and determined by the store. In addition, purchase loyalty matters.

So, why the change in staff? The higher ups noticed something was amiss as their sought-after quota bags ended up online. The situation smelled fishy. Investigation was able to piece out the modus that allegedly involved the senior staff and an online seller. The seniors used the names of the VIPs as the buyers for the quota bags.

A few casual phone calls to the real VIPs indicated they never purchased the said items at all. Boom. The connivance was out and management made the decision of getting rid of staff who violated company policies. Their actions deprived VIP clients of purchasing the limited items designated as quota bags. Consequently, the effect can negatively affect the reputation of the prestigious company.

‘When you choose an action, you choose the consequences of that action. When you desire a consequence you had damned well better take the action that would create it.’ ― Lois McMaster Bujold 

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28 comments:

  1. Replies
    1. Wow, fired lang? Sa ibang bansa, may legal action din na katapat yan.

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  2. Oooh. Natututo na ng mga para-paraan. Kahit luxury industry madumi din

    ReplyDelete
  3. Matagal na sigurado yan ginagawa now lang nahuli.

    ReplyDelete
    Replies
    1. Yes! Kahit sa iba ginagawa din yan. Naalala ko kwento ng isang friend ko pero ibang eksena naman. Dati syang sales staff sa isang high end mall, chika nya na yung mga beteranong cashier at staff eh mga friend ng mga credit card fraud. Swipe dito swipe doon ng mga mahal na items. Tapos iba- bank transfer nalang sa kanila ang 'commissions' nila.

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    2. Hala ganyan siguro nangyari sa Tita ko. Bigla na lang nagkaroon ng transaction worth 63k. Buti nagte text muna. Pero nakaka taka kasi nasa kanya ang csmard niya.

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    3. wala bang OTP sa pinas? like bank accounts in general synced to the holder's mobile number for authentication before debiting any amounts from purchasing any such transactions?

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    4. Correct me if I'm wrong pero pag online transaction lang ata ang merong OTP. Dati kasi swipe lang din ako ng cc ko, walang notification from bank. kaya nagugulat nalang yung mga victims ng fraud na may gumamit ng card nila. Ngayon meron nang text notification kung may transaction nanaganap para din siguro iwas fraud pero depende ata kung nag register sila for bank notification.

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    5. Debit card lang yung may pa OTP, CC wala although may pa text sila (some, not sure if across all banks) after ma swipe ng card mo and yung phone number na tatawagan mo in case hindi ikaw nag initiate nung transaction.

      Delete
  4. Akala ko sa BIR, Immigration, customs at others goverment kineme lang meron din pala sa mga hihih end luxury stores.cacaloca sanay na sanay na mga yan

    ReplyDelete
  5. Replies
    1. Girl, boutique ang pinag uusapan dito hindi tao unless nalang yang A na hula mo is yung online seller?

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  6. dapat may OTP ang Creditcard dyan dito meron may otp messages pag di na send no transaction will be placed.

    ReplyDelete
    Replies
    1. Parang wala atang otp. Si FP kasi nag swipe 6M ata yun tapos straight payment pa pero deretso lang ang transaction. Ni walang tumawag atang bank to confirm. Napanood ko lang sa tiktok lol!

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    2. Not all the time. B** seldom nagpapadala ng OTP. Sana gawing mandatory pag more than a certain amt. C******k, kahit less than P200 nakak.receive ako dati. Ewan ko lang ngayon as i cancelled the card...

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  7. reading comprehension left the room. hindi po nag credit card fraud ang sinsabi yung mga senior staff ginamit ang names ng VIP's to purchase luxury brand items para ibenta sa mga online sellers. walang ninakaw only they violated the policies ng high end boutique.

    ReplyDelete
    Replies
    1. Ikaw ata ang mahina ang comprehension. Nag share ng story si 2:14am re cc fraud. Ang sinasabi nya may mga ninja moves talagang nang yayari sa mga staff kahit saan.

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    2. Hindi naman comprehension ang problema. Yung mga mandaraya sa shop na halos same modus kasi kasabwat ang mga sales associates at cashier

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  8. L yan. Kasi naghihire sila ngayon
    Grabe ang job posting sa jobs websites

    ReplyDelete
  9. No wonder madaming corrupt sa Pinas ang poor ng bank security measures, so poor to the point mga kawatan were inspired keep doing so kasi nga poor security

    ReplyDelete
    Replies
    1. Mas malala sa USA, doon harapan ang shoplifting sa mga high end stores wala naman nahuhuli.

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  10. This is a big scandal for H if this gets out. OMG

    ReplyDelete
  11. That’s not fair. Buti na lang na fire yung senior staff kasi alam naman natin how H works. Hindi kung kani kanino lang bebenta kahit may pera ka. The action of the senior staff doesn’t reflect the brand’s process of selling.

    ReplyDelete
  12. Good riddance to the senior staff. This is happening not just with specialty boutiques, even grocery items that are commandeered by the staff and set aside at the behest of online sellers. Nakakainis.

    ReplyDelete
  13. Da hu ang online seller?

    ReplyDelete

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