Thursday, April 18, 2019

Tweet Scoop: Saab Magalona Calls Out Restaurant for Overcharging, Gets Quick Response

Image courtesy of Instagram: saabmagalona



Images courtesy of Twitter: saabmagalona

90 comments:

  1. Si Saab oh lahat na lang na reklamo dinadaan sa social media.

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    1. Walang masama sa ginagawa ni saab buti nga nacallout nya online malaman ng iba eh ikaw ano ambag mo? Wala. Tumahimik ka nlng.

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    2. Ang tanong, sinong mali? Si Saab na nag call out dahil mali yung charge at walang valid receipt? O ikaw na sinasabiha syang reklamador kahit valid point nya? Hindi dahil may pera ang isang tao, dapat i-accept yung 100 pesos na charge. Ang laban dito e kung ano ang tama at mali. Maka-comment ka.

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    3. Kung sa isang common tao na noncelebrity nangyari yan at dinulog sa social media, papansinin kaya kaagad? Ibabalik agad ang pera? At least si Saab pinublic niya ma may mga ganyan na anomalya sa Pancake House. Malamang hindi rin alam ng pamunuuan na may mga ganyan na kalokohan ang mga staff nila.

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    4. Kung nasa tama naman why not? Yung iba maka-hate na lang.

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    5. May laman yung reklamo nya baks hindi basta nagreklamo lang na walang saysay. Kamurit yung utak mo. Napa comment. Tuloy ako.

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    6. I honestly like Pancake house, proud of their foods and being 100% Filipino ang company. Pero true, they have branches na very poor ang serbisyo at hindi malinis ang tables malagkit pa. Sayang ang galing sana ng simula nila. I hope the owners will look into it before its too late. Im still a fan masarap kasi talaga ang pagkain nila but...

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    7. Nag try daw po ng hotline.. Di daw po maexplain last resort niya socmed.

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    8. Tama lang na isumbong ni saab. Uso ng kickback sa mga restaurants, lalo na dun sa mga hindi nag iissue ng official receipt

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    9. Si 1:15 oh, lahat nalang ng gawin ni saab nirereklamo.. kahit nasa katwiran pa. Tsk wag ganyan 1:15

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    10. 3:52 iba na may ari ng Pancake House. Now it's owned by the Lorenzos. Nabenta na ng original owners way back.

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  2. Naiinis ako kapag order slip lang ang binibigay samin whenever we eat out at restaurants. Madalas pinapalampas kopero minsan, nnghihingi talaga ko ng receipt. Tax evaders.

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    1. Korek!!! Yung businesses na hindi nag produce ng mga resibo, takot magbabayad ng tax! Jusko!

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    2. Required talaga dapat ang receipt.

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    3. I ALWAYS ASK FOR AN O.R. AND I ALSO GO TO THE CASHIER TO MAKE SURE MY CREDIT CARD DEETS ARE NOT STOLEN AND THAT THEY'RE CHARGING ME CORRECTLY.

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    4. Mag cash ka na lang ang hassle mo eh. 129am

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    5. Sa mga di nakakaintindi.. this is not an attempt at tax evasion, kundi KUPIT from the resto. Pancake House should be thankful that this was raised. Andaming ganitong cases. One cashier can still 5k to 10k or more in a day, depende sa receipt na ma-"magic" nila. Thats the reason why there was no receipt.

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    6. Pano mag tally inventory and sales kung yan argument mo? But kung may loophole sa system pede yan siguro

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  3. Tsk. I never liked that restaurant.

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  4. You should have call the branch directly. Anu ba malay ng driver mo? You told him naman ti pick up food. Kapag nag request ka naman ng receipt mag bibigay naman sila. Anyway may mali din naman sila dapat receipt ang bigay. Wag mag Judge na may kickback baka mali lang yung pag type ng order at naging for delivery

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    1. She probably called a delivery hotline not specific to a branch that's why she tagged the food establishment's account. Too public, yes but it's not wrong to call out their attention as she said they couldn't explain themselves so she also probably talked to the branch.

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    2. So kelangan pa i request ang receipt? Matic un

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    3. Hello 1:35. Hindi ka ata aware pero ang pagbigay ng OR dapat matic yan if nagbebenta ng goods or nagrerender ng service. Tuwing nagreregister sa BIR may malaking placard na kasama tapos nakalagay pa yan na dapat magbigay ng receipt. Nakapaskil din yan sa wall dapat.

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  5. Mabilis magreply kung kilalang tao ang nagreklamo

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  6. Pag artista talaga mabilis sila magrespond. Pag normal na citizen dedma. Tsk tsk tsk

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  7. Madaming ganyan sa Kapitolyo. they only issue order slip. But the foods are reasonably priced naman. Unlike sa pancake house, di na nga masarap overpriced pa.

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    Replies
    1. huy gusto ko yung salisbury steak nila, mura lang din :)

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    2. Spag nila masarap pa dn

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    3. Sarap kaya ng pancakes and chicken nila!

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  8. Well nangyayari naman talaga na mas mabilis sila umaksyon pag online kesa pag sa telepono ang tagal ng hintayan tas pinagpapasahan ka pa ng linya.

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    1. Baks, pwede mag PM and knowing yan mga FB o Twitter sasagot yan within 24 hours lalo na siya celebrity, pwede ba hindi pansinin yan?

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    2. Totoo yan. Ako nag order dati via hotline tapos 4 na oras nako nag aantay pinagpapasa pasahan lang ako

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    3. Baks 2:35, alam mo ba yung tinatawag na mga autobot sa PM ng FB. Marami nang mga businesses ang gumagamit niyan. Kahit mag PM ka, may autoreply na “thanks for your message. we’ll contact you chuchu...” kung ako yan siyempre di nako maghihintay kung kelan sila magiging available. Kung ipost mo nalang online mas mapapansin naman talaga agad.

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    4. 2:35 di naman private o personal conversation yan para gustuhin mong i-pm. May reklamo siya at nasa lugar naman.

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  9. Marunong ba syang mag-PM?

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    1. Bakit kelangn i-pm? Kelangan niyang i-secret? Takot syang ma hurt ang sensibilities ng mga tao sa Pancake House? She’s doing this to raise awarenss.. para hindi maloko ang ibang consumers and patrons.

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    2. Bakit personal ba yan para i-pm? Mas mabilis sila sumagot pag ganyang public.

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    3. Di ka po maka PM sa twitter pag di niyo foloow ang isat isat

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  10. Kakaiba ang ugali ni Saab. Ito ang taong gusto agad makasira ng buhay. Hindi muna mag pm or kausapin ang tao then kung di mag end up ng maayos ang usapan dun na lang mag post. Hindi lang tungkol sa pancake house kundi sa iba pa nyang pinopost sa socmed accounts nya. Buti keri ng jowa nya attitude nya.

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    1. I agree. May pagka-entitled din sya in most of her posts.

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    2. Kudos to Saab for having balls to call out irregularities. Baka ikaw tatahimik at titikom na lang kung may maling nakikita. Tolerance is one way of being accomplice sa wrongdoing. And if you understood what she replied "they couldn't seem to explain themselves" probably she talked to them thru phone before posting or calling the attention.

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    3. Tawag dyan at feedback. Bilang may influence sya eh ginagamit nya yun para kalampagin ang dapat kalampagin. Ang mali ay mali, malaki man o maliit na issue. At nakakatulong sya sa ibang tao na takot magreklamo.

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    4. Sugod agad sa gera si Saab.

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    5. Kahit pa anong sabihin nyong dalawa 2:27 2:28 Ma-issue tlga si Saab sa lahat ng bagay.

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    6. As much as possible I would deal with the problem directly. Misunderstandings can easily happen on anybody's part so bakit kailangan palakihin? Now if the other party refuse to cooperate or even play dirty then I would publicly call them out

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    7. 2:51 kahit anong gawin ni saab, may issue ka talaga sa kanya. Lawakan mo ang pag iisip mo, PWEDE? Hindi lahat ng ginagawa ni saab ay mali.

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    8. "Makasira ng buhay" naman agad, humihingi lang ng resibo, na-overcharge pa. Suspicious naman talaga yun, buti sana kung wrong order lang.

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    9. 2:09 at 2:51 at siguro kaung dalawa ay tinamaan sa post ni saab 😆😆

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    10. I'm okay with calling out bec mali ang bill. But nainis ako sa term niyang 'i think kumi-kickback sila'. Listen to their side. Parang immmature na asumerang entitled ang dating.

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    11. Nasanay na siya sa "call out culture" kaya matapang siya maging ganyan. Pwede naman pumunta sa mismong branch or email diba.

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  11. Kay Saab one miss you die lagi. Perfect siguro syang tao. Never may mali sa kanya.

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    1. True. Pwede naman daain muna sa diplomasya o bigyan nh benefit of the doubt baka nga nagkamali. Saka sana niya i public kung hindi siya pinansin

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    2. 2:11 Excuse me, sa case na to kelangan naman talagang palakihin. Fyi, ginawa narin ng staff ko yan sa akin. Walang nagsumbong na customer kaya tumagal ang modus hanggang may nagsumbong na bagong staff. Hindi nag iissue ng OR sa customer, yun pala kini-kickback na ang bayad sa mga items. Sa mga big establishments na yan, sino ba talaga ang dapat mong sumbungan? kaya mabuti pang i-social media para makarating sa mga top management.

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    3. Mga taong hindi marunong magassert ng tama ang rason why no good change happens in this country. Palibhasa mas nauuna pa ang iniisip na sasabihin ng iba kaysa sa gawin kung ano ang tama.

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  12. Patay sa BIR ang PancakeHouse, for sure sisilipin na sila... Di nag-iissue ng resibo. Haaay! Naku naman, hindi yan need hingin ng customer nyo, matic yan pag nagbayad sila kailangan ng resibo. Tsk tsk.

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  13. Tbh it’s a good thing Saab made this public cuz now people can be AWARE!!!

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    1. Sus! Baka naman nagkamali lang. Assumera ka naman agad na kikick-back, Saab. Dumi mag isip smh

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    2. Yes I agree. Nakakalungkot lang ksi yun ibang tao dito, hindi na gets yung issue. On the other hand eh ginagawa pa nilang issue ang pag raise ng awareness ni saab.

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    3. Dear hindi naman siya ang una na nag raise ng awareness fyi. And pinupuna nila attitude ni Saab not the restaurant and pagkakamali nung branch 8:37am

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  14. kasi yung last price na 47, nagmumukhang 117. baka nang mag manual computation ay akala number 1 ang place value ng nasa hundreds place. madali naman maghagilap ng calculator.

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  15. Darating ang araw wala na gusto maging customer tong si Saab.

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    Replies
    1. Ayusin ang serbisyo para walang magrereklamo.

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  16. Di ko gets ibang tao dito na si Saab pa ang parang mali, makapaghate lang talaga yung iba!

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    1. Tumpak. Basta "hate" nila kahit nasa katwiran na me nasasabi pa rin.

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    2. Eh may negative, self entitled aura si Saab so may mga ayaw pa din sa kanya

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  17. 30% na kumain kami ng mama ko sa labas ganyan may over charge kaya iniisa isa nya talaga mga nasa resibo kung tama.

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  18. Sa mga diehard nega towards Saab...kahit anong sabihin nyo tax evasion yun. All sales should be declared for tax purposes. So dapat may official receipt lagi hindi na kailangang hingin. Kahit na tama yung presyo dapat resibo ang nakuha nya.

    At sa social media account nya, ano ba pakialam nyo eh account nya yun? Kung ayaw nyo sa kanya why read her tweets or posts.

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    Replies
    1. They don't even have to read yung posts ng fp kay Saab. lol these people.

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  19. the high and mighty saab strikes again. while I appreciate her effort for letting the establishment know and correct their mistakes, I agree that she should it discreetly though. this is the kind of person who will let people lose their jobs when they make a mistake instead of taking the issue on a higher road. one day she will meet her match, and then she would know the feeling of those she slighted one way or another.

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  20. Now people will be aware and will check their receipts ... ok Lang yung ginawa nya sana Lang Hindi nagname ng Resto in public. She called them out without naming them sana then DM nya yung mismong Resto kase now the whole Resto is affected

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    1. Agree, before taking it to social media sana she tried to DM muna, mukang maayos nman kausap un resto. But Saab, being herself again, chose to take her hanash in social media, nilagay sa alanganin un resto w/o givinbg them the chance to explain or correct their mistake first. Di man lng naisip ni Saab na may mga nagwo-work din sa resto na yan at baka pati sila maapektuhan.

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  21. Mali yung resto pero ang OA na thru socmed na agad. Di na ba uso ngayon yung i settle na lang muna directly sa involved party? kelangan talaga may audience sa lahat.

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  22. ano ba yang resto na yan poorita walang kaha at resibo sa cash register?!? tas yung kahera di mo maintindihan kung nang huhula o nang-gagancho

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  23. Malabong sinasadya yan ng company. So hindi yan ginawa for tax evasion. Kawawa naman ung madadamay at pwedeng mawalan ng trabaho. Pwedeng may nagkamali or may gumawa ng mali pero thr fact that you brought it to soc med iba ang repercussions nian. Hindi nia siguro alam.

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    1. you do know na pwede ibulsa yan kapag di napunch sa register kasi hindi ma-auaudit,

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  24. I dont get how some people can call out Saab for doing this. I operate a restaurant, and as far as I am concerned, all transactions should be done thru POS and the establishment should issue a receipt. Given na for pick up ang order nya, wala dapat additional delivery fee unless it was stated fronm the very beginning. As for doing this through social media, why not? Kung regular na tao, lakas makareklamo kahit tama establishment, bakit pag mali at kilala ang tao hindi na pwede? I think she is also using her name to inform everyone na may mali. Hindi naman nya inaccuse agad, she said she wanted to call the attention of the management kasi nga hindi sila makaexplain. Then dun lang nya sinabi na ayaw nyang mangyari din sa iba.

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  25. Ano bang kinekeme niyo? She pointed it out sa main management ng pancake house para maayos. Kung sa inyo nangyari yan ano gagawin nyo aber? Baka kung saan saan pa kayo magpost.

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  26. i luv it! dyan dapat ginagamit ang "influence"

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  27. When you place an order via hotline, iba talaga ang price kasi it is assumed na for delivery. Why call the hotline kung for pick din naman pala dapat dumiretso na sa branch. Yung OR ibang usapan yan. Madaming establishments hindi issue OR. Maybe also they did not know how to treat this particular transaction kasi nag call sa hotline,which is a for delivery number then pick up.

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    1. 9:40 kasi nga sa hotline siya nag-order tapos ang sabi sa kanya 479 ang babayaran niya. Tapos nung nagpick-up driver niya naging 579. Doon nagsimula yung problema. Tapos nung pinapa-explain niya paano naging 579 ang charge hindi nila ma-explain.

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    2. Ayun nakalagay sa order slip PICKUP

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  28. Madami talagang hindi nagsusukli ng maayos lalo na sa mga fast food restos. Alam kasi nila na di binibilang ng tao ang sukli. I once bought a milk tea ang sukli ko dpat is 738 (1000-232), sabi ng cashier ito po sukli nyo 732. I checked the receipt 738 naman nakasulat so I asked her to give me 6 pesos more. Halata kasi that she did it on purpose

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  29. I THINK TO AUTOMATICALLY ASSUME KUMI-KICKBACK IS OVER. TRUE NA THERE ARE THOSE WHO TRY AND TAKE ADVANTAGE BUT THERE IS ALSO THAT HONEST MISTAKET THING.

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  30. Eh panu kung honest mistake lang tlga? Tapos natanggal ung cashier na nay 3 anak dahil sa damage na nangyari sa sa pangalan ng company? Majujustify ba nung 100.00 piso mo un? Ok teh, concern ka baka nga may gumagawa ng mali, pero thero di dapat sa socmed. Im not saying that they should not be find fault but the matter is just too petty for someone to use her influence to. Overkill.

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    1. It’s not an honest mistake. Hindi nila ma explain lahat ng tanong niya: bakit iba yung total na sinabi sa phone, bakit may delivery fee kung pickup naman ito, bakit order slip lang at hindi Official Receipt ang binigay, at kung bakit hindi ma explain ng manager ng branch yung mga ito.

      Big deal ito kasi sinubukan nilang lumusot at ginagawa din nila ito sa ibang tao. Yung owner ng restaurant ang talo sa ginagawa ng tao nila.



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