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Tuesday, August 2, 2016

FB Scoop: Flight Attendant Allegedly Slapped by Passenger for Not Lifting a Bag into the Compartment

Image courtesy of Fashion PULIS reader


Images courtesy of Facebook: A Fly Guy's Cabin Crew Lounge

234 comments:

  1. Ay dai kung ako yan sampal back gagawin ko kesohadang mawalan ako ng trabaho.

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    1. Ay ang bastos naman ng ganyan. Grabe bakat yung pagkakasampal. Kahit ako? Sasampal back ako. Oo FA ako pero wala silang right sampalin ako.

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    2. So, alam nila ang pangalan nung nanampal. Pati address nun madali nilang makukuha sa ticketing office. They should file a lawsuit against the passenger for assault and battery.

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    3. Pwede na pala manampal ng mga FA nowadays...susunod mga sales lady naman....then mga bank tellers....then mga fastfood crew....then mga toll booth at ticket agents....call center agents.... car sales agents.... AKO nga natatakot mag ask man lang sa mga yan dahil baka ako sungitan.

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    4. I'm interested to hear the side of the passenger? Mali man manakit pero bakit ganun na lang ang galit niya? What lead her to get this mad to the point na mananakit?

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    5. @1:06AM Pwede rin magbasa. Libre yan, samahan mo na rin ng pag-intindi sa binasa. Puro kuda

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    6. Nasilip ko ung pic ng nanampal dra. pla at maliit baka nga hindi abot ung overhead compartment may pagtatalo yatang naganap at syempre nasaktan ang ego ni senyorita kaya pakk! See you in court ang drama ni ateh! Sana pakulong yan

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    7. There's just no reason to hit someone. That act is unreasonable, unacceptable, and UNCIVILIZED.

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    8. Maliit din ako and I never have any problem getting help from a FA. Alangan naman kasing tumayo lang sila at manood habang kandahirap ka na sa paglagay ng luggage sa compartment na hindi maabot abot.

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    9. Grabe pede naman magalit lang nang walang sakitan..at malakas tlga pagkakasampal namula at maari ikabingi ng FA yan..

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    10. question po, dati po tumutulong sila, ngayon po na hindi naba talaga??or hndi nila trabho yun?ang work po nila, served nalang ng food/sell.

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    11. 1:06 8:55 magbasa kayo ng maigi bago mag comment ng malaman niyo sagot

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    12. Ateng hindi obligado ang FA ang buhatni at isuksok ang gamit mo sa overhead bin dahil baka magka back injury sila na hindi naman sasagutin ng pasahero kung mangyari man. Obviously kaya ni madam na ilagay ung bag nya sa taas pero tinulungan pa din sya. At isa pa kung kaya mo buhatin from bahay to airport yan, kaya mo din yan buhatin paitaas

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  2. Self-entitled mentality. Business or First Class passenger ba sila?

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    1. Teh, may business/first class ba ang cebu pac?

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    2. Teh kahit business class or first class pa yan, wala silang karapatan manakit ng tao, duh

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    3. Mukhang economy haha

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    4. it's a low cost carrier, no business or first class..unless i'm wrong.

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    5. Business or 1st class, no right to hurt the attendant crew

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  3. Kung DI nyo kayang Itaas SA bin, hwag dalhin. Ilagay SA maleta. At hwag Na hwag nyong sisihin Ang flight attendant. Hindi Nila trabaho Yan. If u can't carry it, don't bring it.

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    1. bakit hindi nag check-in ng gamit?

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    2. Teh baka kuripot si ate. Chos

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  4. Replies
    1. Dapat ikaw ang sampalin!

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    2. Ikaw kaya masampal?? No one has the right to hurt anyone

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    3. Nangyari sakin yan sa flag carrier natin domestic flight. I asked for assistance from the FA to help stow my handcarry in the overhead compartment. She said ok, but when "we" lifted the bag, she just pretended to be lifting it and I ended up carrying all the weight which I was not ready as I was expecting her to be lifting the other side. Sana inexplain na lang niya na hindi rin niya kaya or at least called the assistance of a flight steward or a male passenger. Kasi may back problem ako at masakit talaga ang nangyari sa akin. She was even very arrogant after as if she wanted to challenge me to get mad at her. She even said "ok na mam?" in a very sweet, sarcastic manner. Sayang mabait pa ako nun kasi kung ngayon nangyari yun tutusukin ko mata niya. Needless to say, because of that incident, I have no sympathy for FAs.

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    4. Ikaw kaya sampalin ko wag ka mag inarte ha??

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    5. Kung sa European o US airline yan nangyari yan mag turn around ang plane sa nearest airport at ipahuhuli yung passenger sa police.

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    6. Sorry but hiw heavy was your carry on baggage 1:51? I believe it should be max 7kg which is not so heavy. But then again, if 7 kg is still heavy for you since you have back problem, it's better to bring lighter luggage. It happened to me in an international flight, akala ko kasi lifting our luggage is part of their job, so pahelp pabuhat ako kay kuya FA. Sabi nya sakin "it's not my job" in a very mean and sarcastic tone. Napahiya ako but i learned not to ask their help again. So yung mga sumunod kong flight, nagdadala nalang ako ng kaya ko ilift. Swerte pag may nag assist na FA, pero pag wala keri lang din.

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    7. 1:51 upon buying your ticket, may option ata dun for assistance. You should have ticked it or wrote a comment or at least tell it upon checkin. Or simply tell the FA, excuse me i have back problem/disc slip or whatever, kindly help me with my leas than 7kg handcarry. Or piece of advise, wag na magdala ng mabigat na hndcarry if you cant even carry your bag! I hope you wont make tusok tusok the eyes of a foreign FA kung di ka nila tulungan ha!

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    8. 1:51 You told her you've back issues or no? And you're mean to say you've no sympathy to FAs because of that incident. That's so small-minded of you.

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    9. Tho may times nakakaasar ang kaartehan ng FA pero di naman tama na saktan mo yun tao. Sa mga FA naman na ayaw magbuhat wag na kau mag FA modeling na lang gawin career..anyway pede naman magalit ng walang sakitan

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    10. 7: 28 am, tumpak po kayo... khit anong mangyari dpat hndi k manakit... maaring naging bastos ang sagot ng FA, pero sana nagsagutan nalang sila... kaso nung nanakit sya, ayan mali tuloy...never ever hurt people physically..

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    11. 7:28 kung nagbabasa ka, at initindi mo ang policy, hndi sakop ng insurance nila sng back problems kaya lifting your hand carry bag isn't part of their job. Just imagine them lifting luggages of more than 100 passengers everyday, for years. Maawa ka naman sa kanila. Luggage mo n lang ang aatupagin mo, iaasa mo pa sa kanila. I-check in mo yan para wala kang problema.

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    12. @4:09 hindi mabigat ang bag but just the same I cannot lift because of my back. Isa pa, she agreed to help me. And just to add "cherry on top" she was very sarcastic after the incident. Sobrang arrogant. Imagine, that happened more than 15 years ago pero til now naalala ko pa. Traumatic ang pangyayari. My only regret is that I kept quiet and did not say anything. If that happens to me now, there will be violence. Demanda na kung demanda.

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    13. Sana checkin mo nlng 12:28 kung kahit di mabigat ay di mo kaya buhatin. Wag tayo mag expect na laging may tutulong sa atin. Baka feeling mo lang sarcastic yun FA sa sagot nya kasi nainis ka na.

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    14. 1:51 pano mo nabuhat yung bag mo from check in counter to the aircaft kung may back problem ka at hindi mo malift sa overhead bins man lang? Hopefully, you will not be in an emergency situation on any of your future flights dahil baka wala din sympatya sa yo yung FA at di ka tulungan.

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    15. 1228 if you have told her right from the start na may back problem ka cguro naawa pa sayo. And sana chineckin mo na lng knowing you have a back problem

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  5. Nakakagigil ung mga ganyang pasahero, ginagawa lang naman nila trabaho at sumusunod sa rules, mananakit pa sila ng kapwa. Di naman kasama sa bayad nila ang manampal ng FA. Nakakaloka. For sure namggigil din ung crew kaya dinaan na lng sa iyak.

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    1. Tutulungan k nman ng stewardess kung maliit ka basta 2 kayo bubuhat.

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    2. Ako maliit pero ang ginagawa ko tumutungtong ako sa seat ko at ako mismo naglalagay ng hand carry ko that I make sure weighs only 7kg. I am 52 years old btw.

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  6. Grabe naman. Kawawa nman ung cabin crew. ):

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    1. Anong ginawa ng airline? dapat pinoprotektahan nila ang staff nila. I ban dapat ang ganyang passengers.

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    2. We dont know what happened bket naging ganito ka brutal ung passenger in public bka nman nawalan ng gamit or alahas or nahulugan sya ng bag fr overhead compartment or bka na late mag board wala ng seats gusto syang paupuin sa floor hehe

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    3. magbasa ka 3:08 huwag puro BAKA

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  7. Maski naiinis ang pasahero dahil ayaw tulungan, walang karapatan manakit ng tao...siguro marami nmang lalaki na nandon, don na lang sya humingi ng tulong... hays... masyadong feeling privileged ang mga ibang tao...

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    1. Exactly! Ang iba kasi kung maka utos or maka expect ng assistance feeling entitled sila na dapat mala royalty ang treatment. Sa ibang bansa hindi naman ganyan. Kadalasan nga self-service na (ex. fast food -you dispose your trash after eating; grocery -self checkout, ikaw na cashier at bagger; furniture stores -DIY/do it yourself furniture assembly) Sa Pinas lang naman kasi nasanay na kadalasan may gagawa para sayo.

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    2. True anon 1:28 I fly for a middle east airline as a cabin crew and even the super rich arabs on business class and first class lift their own bags. Pag mag offer ka ng help sila pa tatangi kasi they know na kaya nila and it's their responsibility. Sad to say sa Manila flight lang kme nakaka experience na hindi naman physically challeged nag papabuhat ng bags. And they only ask the filipina crew if ibang lahi they don't bother asking.

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    3. The passenger shall be held liable under Republic Act 9497 or the Civil Aviation Authority Act of 2008.

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    4. I kinda agree with you 2:11. Sa manila bound or around philippines lang ako nakakaranas ng mga filipino na makaasta, kalerkey. At ang mga hand carry, super bigat. Nagagalit pa kapag di pinayagan na makalusot ang 7kg. At magkakalkal pa sa harap ng check in counter, not minding the other passengers.

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    5. Mga jeje passengers yan feeling entitled nakakahiya. Bakit ganyan ibang pinoy? First time? Mga arogante din kasi.

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    6. Malamang first timer nga hehe

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  8. Grabe naman. Hand carry nga eh kaya dapat yung di hassle bitbitin

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    1. Chrueeeeeeee!! At di nila bububatin yan dor the passenger. Tutulungan ka lang ayusin and in the first place, baggage nya yun hindi naman kay FA. Bwisit yung passenger na yun ha!? I ban na yan ng CEB PAC!

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  9. That's why you should never bring a heavy carry-on bag na hindi mo pala kayang buhatin. What you bring with you is your responsibilty. Never rely on others.

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    1. Korek! Pak! Genern dapat!

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    2. true.. ako under the seat ko nilalagay. nahihirapan kasi ko magbuhat, at hindi ko rin naman iniisip ipabuhat sa FA

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    3. True!!! Lakas ng loob mag-utos pero pati pera pang check-in ng luggage waa

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  10. There must be a backstory to this. Sana ikwento ng buo yung nangyari

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    1. There is a story!! Use google!! Nagkalat po sa fb ang story niya!!

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    2. I agree. Anong nag cause sa passenger na magalit ng ganun?

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    3. We need to hear the side of the passenger, too.

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    4. FB. Tsk. Tsk. FB na talaga ang news outlet ngayon no? Even news from newspapers aren't that reliable what more from a facebook post?

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    5. kahit ano pa story .. ng other side ang bottomline nanakit siya ... kung nag eeroplano ka lalo na sa local ang slim ng chances na mainis o galit ka sa crew.

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  11. Isnt that part of their job? If it is not then the airlines must state that clearly. I get SO ANNOYED at cabin crew who do not help lift bags.

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    1. It is not their job to lift hand carry bags of the paasengers! Nag hand carry ka eh pwede mo nmn i-check in! Ginusto nya dalin, aba dalin mo, tapos mananakit ka kasi hindi ka tinulungan!!

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    2. Pinagbabawal ang mga cabin crew magbuhat ng luggage ng pasahero.

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    3. hindi po part ng job nila yan. subukan mo gawin yan sa mga foreign airlines na flight attendant at na-offload ka na

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    4. It's not part of their job. Next time, bring only what you can carry, otherwise, check-in your bag na lang.

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    5. do you fly frequently? if so, how come you don't know about this? It is called hand carry for a reason - it is your responsibility specially if you are completely able.

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    6. No it isn't part of their job. If the crew gets injured because of carrying the pssengers luggage, they will not be compensated by the company that's why they refuse to carry your luggage unless of course you are pregnant, injured, elderly, etc. but that is still the choice of the crew. Imagine the crew having to carry all the passengers luggage? Lets say 150 bags? And if they get injured, how will they be able to do their job properly which is to assist the passengers during an emergency evacuation if they have a broken arm or back due to lifting the passengers luggage? Please, if you think you won't be able to life your bag in the overhead bins, then pls have it checked in. Sa local airlines lang naman tayo ganyan, na feeling entitled. I'm sure pagsumasakay tayo sa international airlines, hiyang hiya tayo sa mga foreigner na cabin crew. And it's really sad na kung sino pa ang kapwa mo pinoy, sila pa ang bastos sayo.

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    7. Huh? Expectation is for passengers to load their bags in the overhead bins when boarding. Also, that's why they're called "hand carry" luggage kasi expectation is dapat light lang siya enough para mabuhat on your own.

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    8. you are probably one of those cheapskate passengers who fill their handcarry luggage to the brim just so you don't pay for the baggage fee.

      NO, IT IS NOT. they are there to assist passengers in cases of EMERGENCIES. FYI, airlines do not need to state that. it is YOUR responsibility to educate yourself as to your rights and obligations as a passenger. GOOGLE IT, it's free.

      -not the girl in the photo nor a flight attendant

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    9. Binasa mo ba? Sabi nga most airlines do not encourage cabin crews to lift heavy bags kase di kasama sa medical insurance nila. So it is not part of their job. Maleta mo resposibilidad mo. Wag iasa sa iba. Kung mabigat di na hand carry yun. I check in mo na.

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    10. anon 12:32 AM teh d nila trabaho un. Again hand carry nga ibig sabihin magaan, madaling buhatin, madaling bitbitin. kung may mabigat ka dala dapat check in dapat un.

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    11. 12.32 you sound so self entitled no wonder FA might decline to offer you help. For the record, it's not part of their job to be anyone's punching bag.

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    12. No, lifting your bag is not part of their job and will never be. Try to imagine one cabin crew lifting every passenger's bags in their area of responsibility. I think just before take off, a couple of cabin crews will be injured already. Pls. bear in mind that flight attendants are there PRIMARILY for your safety and service comes secondary. Just common sense, airlines don't need to clearly state that! Your bag your responsibility

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    13. Dear, that's why it is called a carry-on (ex. in the US) while a hand carry in Pinas because it is a bag you can carry YOURSELF. That's why there is a weight limit that should be light enough for you to carry or lift it by yourself. If it is a heavy bag then you have to check that bag. Can you imagine if the cabin crew would help each passenger who needs or asks for help to lift their carry on to the overhead bin? That would put them the risk of having a back injury. If you cannot lift your carry on bag yourself then have that bag checked. So please next time don't be "annoyed" ok? Think about the the welfare of others first before feeling "entitled" :)

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    14. 12.32 mas nakakainis yung taong katulad mo. nakabili ka lang ng ticket hindi slave.

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    15. Kung ganun pala na hindi allowed ang crew na tulungan man lang ang passenger dapat liitan na nila ang allowed na handcarry. There are handcarry na maliit na maleta dapat ipagbawal yun kung wala rin palang aasahang tulong mga pasahero.

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    16. Hay nako mag mamagaling ka na lang mali pa! Isa ka pang f na f na frequent flyer kuno eh!

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    17. Pahiya ka din no? Annoyed annoyed ka dyan. Feeling entitled! Dinala mo yan mula bahay nyo diba? Tapos pag dating sa eroplano biglang dinmo na kaya porkit feeling may taga buhat?

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    18. You pack it, you stack it. Simple. Baka naman first time mo mag eroplano? "Isn't it part of their job" ka pang nalalaman! Tse! Try mo gawin yan sa us airlines at baka ikaw ang nasapak nung crew.

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    19. Nakooo.. Mga katulad mp sarap tirisin. These FAs are flying constantly and they can profile anyone in just a second if the person needs help or not. Hindi nila trabaho magbuhat. But they can assure you safety, comfort or service while flying. Kaya ka nila tinutulungan either they profiled you as not-so-smart to put your luggage correctly or too short that there is a chance that your heavy luggage will fall on someone else's head. Or lets go back to the first, not so smart according to your commnent.

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    20. Meron kasing mga FAs, nag-aassist pa rin. Kaya akala siguro ng iba, part of their job. Ayun, nagdemand ang mga miron.
      Eh kung gawin na lang kasing uniform na walang mag-aassist sa pagstow ng handcarry. Para wala na ring expectation about dun.
      Kasi naman, pag hindi na macarry, hindi na handcarry un. Kung pinilit mo, eh buhatin mo rin ng sarili lol

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    21. Yung totoo nakasakay ka na ba ng eroplano? Parang di ka kasi sure e

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  12. Sobra naman nanampal na yan.
    c",)

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  13. Grabe ah. Dapat sinampal mo din.

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  14. Demanda nya yung bayolenteng passenger. Dapat nga i ban din ng airlines. Kalurx.

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  15. It is a commn misconception that flight attendants should be the ones placing our luggage in the overhead bin pero hindi eh. My sister told me (ex cabin crew), hindi talaga included sa functions nila yan. If u as a passenger, for whatever reason, decide to bring onboard a very heavy bag, it is your responsibility. Masyado ka kasing kuripot o (poor?) To pay for check in fees.

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    1. Not necessarily, some just dont want to wait for the checked baggages after a flight because it takes a long time to come out.

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    2. Di naman sa kuripot yon hano. Most people have carry ons dahil Don nklgay important documents and medications. Or minsan spare clothing in case of emergency. Kuripot ka agad dyan.

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    3. when i fly for business trips i dont check luggage in. my time is too precious to wait around for bags!

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    4. 5:42 gano kadami bang documents at mga chechebureche ang dinadala mo para lumagpas ng 7 kgs ang "hand carry" mo? So many excuses ang mga feeling privilege

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    5. 7:36 and who said na lumampas ng 7kg ang hand carry nya. Sinasabi mo kc agad na kuripot pag my dalang carry on. Try mo ng long haul flight i'm sure mgdala ka rin carry on. Yabang pa more!

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    6. If it is important bakit sa overhead bin mo ilalagay? Di pede magdala ka pa ng isang bag na pede mo ilagay sa dibdib mo?

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  16. Omggg kawawa naman si ate! Hustisya naman! Ano ba yang pasahero na yan, first time maka sakay ng eroplano?! Kagigil

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  17. Not siding with the passenger ano kasi verrryy wrooong talaga ang ginawa nyang pananampal pero ang akin lang, kung may ganyan palang mga rules ang mga airlines na di pwedeng magbuhat ng carry on ang mga cabin crew, dapat ata gawing parte yan ng anunsyo or may babala man lang dapat so that passengers will be aware also that there is such a rule. Baka inisip nung pasahero crew eh pwede "utusan." Di kaya ganun ang nangyari? Kelangan informed din ang mga pasahero sa ganyan rule. Frankly ako diko alam na bawal
    Pala yan. Pero never pa naman akong nakiusap ng crew ipabuhat bagahe ko. Hehe.

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    1. Agree akp sayo ateh

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    2. Never ko naman naisip na "utusan" ang ituturing ko sa cabin crew. Really? Ganun ang thinking mo? They are there to assist lang. Not to serve you with whatever you want them to do.

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    3. 1243...hand carry nga eh ibig sabihin kaya mong buhatin..common sense na yan...Pilipino lang talaga ang kayang bastusin eh kapwa Pilipino...try mo kayang gawin yan sa ibang lahi kung hindi ka pinababa sa eroplano

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    4. 12:43 Hay common sense nmn yan hano. Entitled Lang tlg Ibang passengers.

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    5. 2:08, read again, i said "never pa naman ako NAKIUSAP" not "never ko pa NAISIP." Very wroong. And what is wrong with my comment? Why are you two last commenters taking my comment on the offense eh sinabi ko lang naman sana ma aware din ang mga pasahero na there is such a rule kasi di naman ho kasi lahat ng pasahero eh MATATALINO kagaya nyo ho eh no? Kalokah! Mga kagaya nyo manalita yung tipong mananampal na lang bigla sa totoo lang. LOL!

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    6. 12:43 I get your point. I see cabin crew helping passengers stow their hand-carry bags on the overhead. That is not uncommon. Yun pala matulungin lang sila and doing more than their duties. Maigi na rin itong article para aware rin yung passengers.

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    7. and if it's a common occurrence pala na marami na nagtatanong it neans there really is confusion. they should state that. ako din i wasn't aware na di pwede humingi ng tulong. when i fly international i always check in so purse lang dala ko.

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    8. Sa bus ba kelangan pa antayin tulungan ka ng kundoktor para itaas ang gamit mo? Hindi diba? At kung frequent flyer un dapat alam nya un.

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  18. Tsk tsk Schoolmate ko 'to hs at college.

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  19. Why heavy baggages? The limit for hand carry baggage is 7kg at maximum...not so heavy I think.

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    1. not so heavy ka dyan. yabang

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    2. Not so heavy naman talaga. Standard yun. Sang part nagyabang si 12:44?

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    3. Not heavy nman talaga. At kung feeling mo heavy para sayo e d bawasan mo sa kung ano lng kaya mo. Pag hindi mo kaya, hindi na pang handcarry yun. Check in na dapat yun.

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    4. Di nmn tlg heavy ang 7kg hano. Kung 25kgs pa yan sn .

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    5. Ano mabigat sa 7 kgs? Yung iba kasi maka kuda lang. fyi hindi nyo alipin ang cabin crews!! Kalat kalat na nga sa plane maka utos wagas

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    6. Hindi mabigat ang 7kgs! Ano ka elementary para mabigatan? Kakaloka!

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    7. Hindi nman mabigat, hindi lang abot nung passenger yung cabin.

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  20. Di ba may limit ang weight ng carry on bag? And I thought that's part of their job to help passengers.
    Airlines should make that clear. But di naman kailangan manampal.

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    1. Kaya may limit ang hand carry mo para alam nila kung balance pa sa kayang buhatin ng eroplano. Hindi para alam nila kung kaya pa buhatin crew. Kaya nga hand carry, para magaan kasi ikaw dapat magbubuhat nyan. Ano yun, nabuhat mo mula bahay mo hanggang sa xray tapos pagdating sa loob ng eroplano eh hindi mo na kaya?

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    2. Eh 1:17, hindi naman overhead ang xray machines sa airport. At madalas ng mga asyano maliliit. Kaya more than the weight, the overhead compartment height is also an issue. Iba ang dragging your luggage with wheels on the ground rather than lifting deadweight overhead.

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    3. Hi 3:29. Yun na nga, kung tingin mo hirap ka iakyat sa overhead, eh di wag ka magdala ng malaki at mabigat. Para pwede mo ilagay sa ilalim ng silya sa harapan mo. Diba? Imagine the crew having to assist all 200-300 passengers with their bags, pag nagka injury, sino magbabayad sa crew?

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    4. Meron din kasing mga important items o personal belongings na ayaw icheck in siguro ng iba and unfortunately they weigh a lot. Ayaw man icarry on, no choice ka. Assistance would be good.

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    5. Hindi naman cguro ganun kaliit ung passenger para irefuse the first time diba?

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  21. Kaya mas Ideal na lalaki ang FA dapat mix girl and boy para wala ng ganyang reklamo di ba?di maiiwasan mag patulong ang pasahero sa FA,LALO NA PAG ELDER na

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    1. Kung buntis ka, matanda ka na or hirap ka na magbuhat ng mabigat na bag, then might as well dont bring one. Take with you only what you need. Dahil pag nainjure yung crew na pinabuhat mo sa bag mo eh sure naman ako hindi mo sya babayaran. Eh hindi rin naman sya babayaran ng airline dahil pinagbawalan na nga sila magbuhat ng bag nyo eh nagpilit parin ang pasahero. So bakit ka nya tutulungan? Pls lets educate ourselves. Wag po tayo masyado entitled and masyadong matipid wala na sa lugar. Pano hindi mag papaassist eh sinabi na nga only 1 hand carry is allowed pero syempre tayong mga pinoy 3 hand carry! May weight limit na nga pero syempre nagexceed sa weight limit para hindi mag bayad excess baggage. 😂

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    2. They are more than willing to help pwds, elderly , mother with infants, pregnant pax, injured pax. :) Pero if you are not naman don't expect them to lift your bags for you.

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    3. Always remember the golden rule, treat people as you would like to be treated. Good manners goes a long way.

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  22. I never had any bad experience w/ female f a's of any airline, filipina or not, they always help me w/ my carry on maybe because i'm in my 60's and they see that i'm struggling w/ my luggage to put it up in the head compartment. I usually asked their help and they graciously do so or they do it w/out me asking them. I don't know the story behind this but that passenger is cruel to do this to a female flight attendant.

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  23. Passengers beware, you only buy a ticket to get you to your destination NOT a slave.

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  24. Panong hindi magpapa assist eh lahat ng pwede isaksak sa luggage, isinaksak na para lang hindi magbayad ng excess baggage, kaya hindi mabuhat kasi sobrang bigat na kakatipid. Nakakatawa kasi pag ang pinoy sumasakay sa foreign airline, ang babait at disiplinado. Pero pag local airline na, aba biglang feeling entitled at ang babastos pa. Kung hindi nyo kaya buhatin ang bag sa loob ng eroplano, then dont bring one. Meron namang checkin baggage.

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    Replies
    1. This is so true!! Pag Manila flight namin at nakitang pinay ang crew nag papabuhat pero sa mga other nationalities na crew they don't need help sa bags nila - former local airline FA, now Middle east airline FA.

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    2. Anong isaksak lahat sinasabi mo my weight limit ang carry on noh.

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    3. Nakita mo na ba ang mga fellow pinoy passebgers natin pagsumasakay sa eroplano? May hand carry na, may hand bag pa na kasing laki ng hand carry at 2 paper bag o kaya naman plastic ba. Yes theres a weight limit but it's rarely followed especially on domestic flights. Mapilit kasi yung ibang pasahero.

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    4. Mga pinoy lng tlga ang mga ganyan. Makikita mo kahit domestic flight pinoy lng ang sangkaterba ang hand carry. May backpack, may shoulder bag, me paper bag, carton at plastic bag. Kakalerkey

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  25. Unless that person is an elder who can't lift their own luggage or a disabled person, the cabin crew is not in charge of the passenger's luggage. Disagreeing or even yelling at the FA I can see happening, but violence towards them is inexcusable. I hope the passenger got kicked out or arrested. Here in the US, any disturbance can get your a$$ kicked out and be met by the marshalls.

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  26. Kung tralaloo n bawal pala or Hindi kasama Sa trabaho ng flight attendants ang pagbubuhat ng bags eh dpat isama Nila ang reminder na yan sa Mga safety reminders before every flight para alam ng Mga passengers

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    Replies
    1. Baks, nakasakay ka na ba ng eroplano? By the time na magbibigay na ng safety reminder ang mga FA eh nakaupo na at naka-silid na sa mga cabin ang mga bag. ANo akala mo, bago sumakay ng plane eh dun sila nagde-demo ng safety procedures?

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    2. I'm a frequent flyer and I've never seen flight attendants lift heavy carry-ons (unless the FA is male), pero when it comes to light carry-ons like backpacks they'll gladly stow it in the bins

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    3. Hindi ako si 1:44 pero baka ang ibig sabihin niya ay magbigay abiso man lang sa check in counter man lang siguro. Alam mo yung safety signages and reminders ganyan? Meron nun sa bungad pa lang ng airport. Makapang uri ito o.

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    4. Baka akala nung nag-comment s itaas nagpapatulong ung passenger n kunin ung bag niya hindi s paglalagay ng carry on bag.

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    5. Pagbook pa lang ng ticket meron na reminder ng weight limit ng hand-carry bags at specifically indicated dun that you (the passenger) should be able to lift your bag into the overhead compartment. I'm not defending the FA cause I don't know the whole story.. this is to inform commenter at 1:44AM para pagsakay nya ng eroplano alam nya.

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    6. Teh kadalasan sa domestic flight aakyat kayo ng hagdan. kung alam mong mabigat sana binawasan mo gamit mo o nagcheckin ka na lng. Magkano lng naman ang check in fee

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  27. Doctor daw sya and asawa ng colonel sa AFP! Kaya feeling entitled si Madam! She's lucky hindi pa super viral ang name and pic nya! Sue her!

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  28. Every story has two sides. I want to hear the other side, too. Though I agree that the passenger was wrong, I'm also curious, what lead to the passenger to get that riled up? Bakit biglang galit na galit sa FA si passenger? The FA could have called a fellow male attendant or politely asked for the help of a male passenger. There are ways to refuse and still manage to make the passenger feel accommodated. Ginawa ba ni FA yun or she just plainly refused?

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    Replies
    1. Agree. Sana marinig natin ang buong story not just one side.

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    2. Tama, we need to hear the other side. Baka me sinabi yung FA na nagprovoke dun sa pasahero na sampalin sya.

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    3. Still doesnt change the fact na mali ang manakit ng kapwa... doesnt give anyone the right AT ALL!! marami ng incidents like this, mostly sa social media na lng nakakapagvent or rant dahil ginagamitan ng connections!! Kesyo artista, asawa ni ganito... sad lng kapwa Pilipino pa nag aagrabyado sa kapwa nya..tsktsk

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  29. kahit ba hindi alam nung ale na bawal maglift ang mga attendants ng bags, e, it is NOT a reason to assault one of them! kung di mo talaga kaya, you can ask politely and nicely and say you're not strong enough, baka pwedeng matulungan kayo.

    in fact, kung akala nung ale ay kasali sa service yung pagbuhat, call a second attendant and report the first attendant para masuspinde o masisante. yung manakit ka ng tao is a criminal offense. how barbaric.

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  30. Hand carry bags are LIMITED TO 7KG only. Passengers SHOULD BE ABLE TO lift this much weight to the overhead locker.

    And to those saying that the crew "should" assist the passengers, think about this - just an example, 6 cabin attendants to serve 150 passengers. Ninety of those asked you to lift their baggage averaging 7 kg each. That would be 630 kg of hand carry lifted by 6 staff. That would be 105 kg for each. Then think again of them having 3 back and forth flights every week for the same number of passengers, and if they lift that much bags, for a total of 6 flights. If they do this much lifting, they will certainly get injured in the long run.

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    Replies
    1. That's what they're getting paid for. Part of their job description was to help passengers with their luggages. U guys haven't flown in the US. Every flight attendant be it Southwest or Akkegiant airlines, all FA's are more than willing to help a passenger put the luggage on the overhead bin . Of course mga Pinoy feeling Nila they're somewhat angst since they're FA. Here in states u don't even need a degree to be a flight attendant. It's a job that doesn't require college degree! Only in Pinas

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    2. Not all passengers ask for assistance. Exaggerated masyado yang sinasabi mo 2:26

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    3. 9:18 OMG it doesn't matter if your job requires a college degree or PHD , everbody has a right to take pride on what they do, hindi nagaangas lng. Everybody was wondering what provoke the pax to hurt the FA. May nagisip man lng ba kung rude yung pagkakautos ng pax in the first place kya sya tinanggihan ng FA knowing na able naman sya magbuhat ng sarili nyang bag. Pls. don't categorize people on what they do. Remember most the new billioners are under grads

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    4. 9:18 OMG it doesn't matter if your job requires a college degree or PHD , everbody has a right to take pride on what they do, hindi nagaangas lng. Everybody was wondering what provoke the pax to hurt the FA. May nagisip man lng ba kung rude yung pagkakautos ng pax in the first place kya sya tinanggihan ng FA knowing na able naman sya magbuhat ng sarili nyang bag. Pls. don't categorize people on what they do. Remember most the new billioners are under grads

      Delete
  31. Actually, dapat siguro in-eject yung passenger sa plane. Esp na nakasakit na siya.

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  32. Mga Pinoy ewan ko ba baket ang dami dami bumaktot ng gamit parang dala dala lagi ang bahay! Hay nako!

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  33. Male FAs (and some female ones) have always helped me - especially when I travelled (frequently) with my infant. And it's also because I'm hot and I'm polite.

    ReplyDelete
    Replies
    1. Being polite is good but being conceited is not.

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  34. kaya nga handcarry ibig sabihin light lang!kung sa ibang bansa nga di nagbubuhat ng bags ang mga FAs maninita pa sila na hanggang kaya mo lang. kung may kaya man yung nanampal, bat di na lang nya i-check in ang bag nya? nagtitipid?

    ReplyDelete
    Replies
    1. I don't check in my hand carry kahit na mabigat sya simply kasi those are the stuff that I can't really afford to lose not that I can't afford to check it in. But I still learned to stow away that 7kg worth of baggage without the masusungit na flight attendants' help. Baka ganun din si passenger. Also cebpac nga sinakyan nya so malamang nagtitipid.

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    2. Anon 9:15, I'm not defending the passenger pero to conclude na nagtitipid Kasi Cebu PAC, hindi ba puede na yun nag match sa slot? Or Yung flying option with the hospital or company she works for?

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    3. 12:04 PM Anon 9:15 used the word "malamang" meaning likely. AFAIK "likely" or "malamang" is not really a conclusive statement. Just saying~ A lot of people naman talaga use LCC kasi it's cheaper, mas matipid. I don't see anything wrong with that.

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  35. It's simply not acceptable. When this things happen in other country, i.e. not the third world pilipines, it automatically triggers the involvement of airport police. The barbaric person will be offloaded from the flight and charged with assault. Maybe this is something that can be copied (since Filipinos like copying anyway). Commenting from the Renaissance city of Florence.

    ReplyDelete
    Replies
    1. Then why are you even wasting your time in this "third world" blog? Go away then.

      Delete
  36. I live in Europe and fly frequently, as in several times in a year. I always ask help. & assistance from FA's to help lift my bags kasi medyo short ako. Never encountered any problem or issue. They are all willing to help. Minsan nga fellow passengers ko pa would help. Baka naman mga FA's lang sa Pinas ang may ganyang issue.

    ReplyDelete
    Replies
    1. I can attest na Filipina cabin crew ang isa sa pinaka mabait na crew sa buong mundo! Kaya nga panay ang recruit dito ng mga middle east carrier eh! And most of filipona FA's there ate ex cebu pacific! Try flying delta or any us based carrier ng maicompare nyo gano ka anghel ang fa sa pinas kumpra sa iba.

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    2. oo Filipina cabin crews isa sa pinaka mabait sa buong mundo.. pag ang pasahero nila ay mga foreigners. Sadly, their fellow Filipinos are treated differently.

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    3. well filipino cabin crews working on middle east carriers are nice to foreigners only ... if they know that youre filipino they will treat you differently

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  37. SUE THE PASSENGER - YOU HAVE ALL THE RIGHT! Support ka namin!

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  38. I think kailangan din natin marinig yung panig ng kabilang kampo. Like everyone said, what that person did was too much pero alam naman natin na karamihan hindi basta basta gagawin yun ng walang dahilan. Oo, hindi sagot ang pagiging bayolente pero tao tayo, we had limits. Let's give this situation a benefit of a doubt

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    Replies
    1. mga bastos din mga FA minsan. Baka tinarayan nya yung pax at nawalan ng control yung nanampal. pareho silang may mali

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    2. Yes marami sa kanila bastos and namimili ng tao pag kakayakayanin nila.

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    3. I agree to you 12:56, yung mga ibang pinay na FA mga masusungit or suplada, hindi approachable,

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  39. Truth is there are many passengers who bring carry ons that are just too heavy. Dapat ang dala yung kaya lang buhatin. Yung mabigat i-check in mo na. A difference lang of P200 yan sa cebu pac.

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  40. Im a frequent flyer and since I lack height to stow a bag in overhead bin, I dont carry my trolley unless its very light. Dont expect FAs to assist in lifting..maawa naman kayo.

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  41. its a fact that everytime I fly PAL, halatang halata na nag mga FAs are so adamant to help you or go to you for assistance, kasi pareho kayo ng lahi.I am short, so pag Pal, I rely on other passengers to helo me. Tried Emirates, Etihad, Cathay and SQ, juice ko, ang laki ng deprensya sa service! They would even volunteer to put your handbag sa taas so that you have enough room to move your feet under the seats. ang susungit pag mga Pilipina. and they way they treat the passengers esp mga seaman, parang ang gaganda nila. there is always 2 sides of the story ika nga.

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    Replies
    1. Agree! Some of PAL FAs masusungit. Kaya kahit gusto ko direct flight, I opt to book sa ibang airlines.

      Delete
  42. Comment lang. Puro tayo dapat naka check in lahat ng bagahe, do not reach the maximum weight, etc. Ilagay mo man sa checked in luggage lahat ng belongings mo kaso maraming buwitre sa lahat ng airports sa mundo. Pagdating sa iyo ng bagahe mo may bawas na sira pa. Malamang people cram their carry on with important belongings dahil dun. Inconvenient but safe. Maybe best is to forward your items via cargo. But there's local customs. Yun lang naman. Kaya sana yung iba dito bago mangbara sa kapwa commenters, consider ninyo muna ito.

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  43. i usually stow my carry-on bag under the seat. it find it more convenient. i can retrieve it anytime I need anything from it. also, i don't need to ask anyone's assistance.

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  44. for sure may pera nanaman ang involved... mga ambisyosang frog.. pwede nya naman pagsabihan ang FA pero yung dadating sa pananakit physically hindi yun tama! tama lang si FA see you in court!

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  45. there are those who commented that they want to hear the passenger's side of the matter, but for me, she is still in the wrong, to insult the FA and slapped her at that, she was really mean

    ReplyDelete
    Replies
    1. There are two sides in every story and the truth is always somewhere in between.

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  46. There is a saying na dapat when we travel we should travel light... mahiya naman kayo sa mga FA ilang pasahero ang pinagsisilbihan nyan sa isang flight lalo na kapag long flight... maging considerate naman ang iba jan.

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  47. I usually ask the help of fellow male passengers. I don't handcarry heavy bags but because I am short and can hardly reach the luggage compartment, I ask for help. I am a frequent traveller due to work, mostly international, and I haven't been refused. Sila pa yong nag o offer ng help. A kind request with a smile can go a long way. May mga FA's naman na mababait at nag ooffer ng assistance bot most FA's they just watch kahit hirap na hirap ka na.

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  48. Since I am not that tall either, I normally ask for a Male FA's help if meron or most of the time, a fellow Male pax na malapit sa sit ko for help when I'm not travelling with my husband. And normally it works naman.

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  49. Nakakairita ng mabasa or marinig yung "Di ako pinalaki/pinagaral ng magulang ko para lang...." wala na bang ibang argument?

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  50. When you travel, make sure to bring things that you can carry yourself, and not rely on other people to do it...common sense lang yon, but I guess maraming tao ang wala noon. Some feel na privileged sila

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  51. I have had my share of unhelpful FA. I once rode Cathay Pacific on Business Class upon entering the Cabin, the crew all hid in the galley. It was such a mess that most people that entered just started sitting in the Business Class seats even if their tickets were economy. It had to be the passenger that had the business class seats to ask them to leave the seats. Also because of the new business class configuration where its divides the row, its hard to help my senior citizen parents get their luggage in the over head bin. Swewrte lang pag mabait the fellow passengers to help you get your luggage. But PAL- international crew- very accommodating.

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  52. slap the passenger with a suit.. slander by deed. demand for damages.

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  53. sa totoo lang, di ko alam na di talaga nila trabaho ang pagassist sa mga passengers with their handcarries. Kasi yun lagi ang pinapakita sa mga movies, pag nakikita nahihirapan ang passengers, talagang tinutulungan nila. Minsan nga, kahit tumatanggi ang passenger, they still obliged. again, sa movie ko lang napapanood yun. And ako rin once na nagpaassist kasi hindi ko na alam san ko isisiksik yung backpack ko, wala naman reklamo. Saka everytime na nagffly ako, nakikita ko naman na nagaassist sila. And last thing, kaya akala ko rin kaya may height requirements kasi para sure na abot ang overhead bin hahahaha

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  54. kung taga buhat pala ng maleta ang hanap nila dapat maghanap sila ng kargador na FA... mukha bang kargador ang mga FA para maging taga buhat ng baggage!

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  55. Hindi ako sang ayon kung totoo na nanampal ang pasahero ng FA pero may dalawang version ang bawat kwento. At kung papapiliin naman ako kung saan ako sasakay, definitely dun sa mga willing tumulong sa mga pasahero kahit "hindi nila trabaho". Minsan, may mga mataas din ang ihi na FA, masungit.

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  56. i am an FA d2 sa Canada for years and its not our job para ilift talaga ung mga gamit ng passengers..not unless they asked us nicely or kusang gawa na lang namin yun..pero ITS NOT OUR JOB ANYMORE ! akala kc ng iba mga FA ang mag lalagay ng mga gamit nyo eh pero hindi ! hindi na part ng trabaho namin yun !! now please fasten your seatbelts and enjoy the flight..eheh peace

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  57. Sana hinambalos din nya nung bagahe para amanos

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  58. You pay for the seat and the service, not for the FA's soul. They are not slaves so don't treat them like one. Whatever two sides to a story it may have, no one has the right to hurt another person, more so lay a finger on them. Mapapagpsensyahan pa yung sigawan at murahin sila pero yung saktan sila, that is way out of line.

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  59. Alam nyo Kung sino nampal? asawa ng general Kaya ganun na Lang Kung makasampal feeling ang taas-taas na at feeling niya pagmay ari niya na lahat...

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