Ambient Masthead tags

Friday, December 8, 2023

Customer Expresses Disappointment at Reply of Arabica to Presence of Cockroach in His Drink





Images courtesy of Facebook: Migz A Dado

148 comments:

  1. Pag Lina as mo sa store Yung kape Hindi mo Ini inspect, kasalanan mo. Mahirap patunayan na yung ipis Gailing duon teh.

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    1. I went to Arabica in 5th ave during the first week it opened. Kakabukas pa lang pero ang dumi na sa prep area, counters, yung machine and yung parang kitchen. Kaya di na ako babalik dun. Tapos nakita ko tong post, do na ako nagulat.

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    2. kung sa Canada to, sarado na kagad establishment mo, sobra higpit dito sa safety at permit. Kahiy kwek kwek lang itinda mo kelangan permit at may food handling certificate pa, i remember one time may filipino event may inspector tapos tinesting ang temperature ng pancit, hindi pumasa, ayun pinatapon

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    3. True you can’t know for sure

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    4. % Arabica is a Japanese franchise, tama ba? Nagsara yung outlets nila nung pandemic. Not sure pero yung dating franchise owners dito naging Angkan Coffee. Then nag open ulit ng
      % Arabica dito. Overpriced naman sila. May ibang cafes na mas masarap ang coffee.

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    5. 8:42 eh hindi sa Canada to, lol

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    6. Truth! Caveat Emptor! Buyer, Beware! Check your item first before paying!

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  2. Anyare s ipis nakicoffee na rin

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  3. Tapos nyan Arabica pa ang galit dahil ni-name and shame sila.

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  4. Hindi kasi napapasara yang nga ganyang store sa bansa natin kaya they keep belittling regular customers. May store ba dito sa BANSA NATIN na napasara dahil sa ganyan ipis uod towel etc wala as in wala. They are not even held responsible nor give compensation to people with such complaints. Ako na nakakain ng panis na macaroni salad sa isang fastfood chain nung buntis pa ko imbes na magaplogize ang manager nagpatawag ng security guard kasi nanggugulo daw ako sa store same with what happened sa nagpost nito.

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    1. Macaroni salad na panis? How did that happen while they are usually refrigerated?

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    2. Meron kaso hindi napasara but nalugi or na downsize. Remember yung restaurant na may higad sa ginisang kangkong? Nawalan ng patrons kaya bumaba sales after na post yun. But meron din lumalabas na smear campaign yun ng competitor. Di mo naman dapat humantong sa ganyan.. and yes possible scenario na it could be a smear campaign din perooo dapat hinandle pa rin ng mgt and staff ng store nang maayos ung customer at hindi ung parang tinapakan pa pagkatao nya dahil nagreklamo sya.. It could have been handled properly with a customer-centric approach ang ginawa nila.. js lang

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    3. 12:02 even if refrigerated may food na naiispoil pa rin hano ano ka ba. Yung strawberry jam nga na nilagay ko sa fridge nag mold kasi naggrow pa rin ang bacteria.

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    4. 12:02 pwede pong matagal na sa ref? macaroni is carbs kahit i-ref yan maiksi ang shelflife nyan di rin naman pwede ifreeze.

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    5. Pwede kc nilagay lng ipis dun, wala solid evidence

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    6. Kung ilaban.mo to sa husgado, talo ka at sabihin ng atty nila nilagay mo dun para makahingi ka ng pera

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    7. Hindi po basta basta pinapasara lang ang mga food establishments sa ibang bansa just because of a mere complaint. Usually may investigation po and they are given the chance to rectify it and improve their cleanliness etc. Tsaka lang po ipapasara kung repeat offender sila with solid proof.

      But I do agree na halos ang baba ng food safety standard sa Pinas or kung meron man eh hindi na fofollow. Remember and food safety regulation po is not only exclusive para sa mga shalalang establishments. Anyone handling food should abide to it weather sa Carinderia pa yan or turo-turo stall.

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  5. Wala pang namamatay sa mga naka kain ng ipis, arte naman nito, check food industry mga chocolates at kung ano ano may mga ipis and insects jan na nahahalo by accidents

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    1. Ay wow. Yes merong nahahalo talaga pero tiny parts lang yun at hindi visible to the naked eye. At hindi kaartehan ang magreklamo lalo na may naramdaman na sya. Pag may buong ipis ang nasa pagkain mo, ibig sabihin may mali sa hygiene at pag-handle ng food.

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    2. Arte ka jan! Kadiri naman talaga ipis, kahit nga tingnan ko lang takot na ako ano pa yang sa kanya na nakain talaga. Or baka bet mo lang din kumain ng ipis.

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    3. Edi ikaw kumain nung ipis!

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    4. na sanitize na yung insects na yun ang ipis sa store marumi

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    5. Wow 10:07! Sige nga,ikaw kumain ng ipis! Lintek na reason yan na wala pang namamatay sa mga nakakain ng ipis! Kadiri yang mindset mo.

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    6. Omg! Teh kain k nga ipis. Try mo lng. Kht n d nakakamatay yun eh ang point dun bkit may ipis ung inumin nya? Kaya d n umasenso ang bansa ntin dhil s mga taong tulad mo n gnyan mag-isip. Intay p na may mamatay bago mgreklamo.

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    7. si 1007 utak at amoy ipis

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    8. Ipagpaumanhin na lang natin si 10:07, medyo kinulang ang utak kc utak ipis cya.

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    9. Wow! Kumain ka ng ipis!! Arte lang pala siya e. Kumain ka ng ipis at ipakita mong sarap na sarap ka. Baliw

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    10. Sana makakain ka ng ipis sa kinakain mo then balik ka dito ha

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    11. Meron na naman pong hindi nagiisip na nagkaron ng internet connection.

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    12. 10:07 hindi kaartehan magreklamo sa ipis sa pagkain. ipis at daga isa sa pinaka-madumi na pests, kung saan-saan lumalakad at maraming dalang germs, bacteria, virus. Bakit pa nagset ng health, safety and cleanliness standard sa restos kung i-aaccept lang ng customers same ng thinking mo?

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    13. Ay wow nag-explain talaga si 10:07 na employee ng arabica coffee

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    14. taga kweba na may internet access hahaha! huist mga ateng wag naman kayong ganyan hahaha

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    15. Ok ka lang? Kung sayo magyare yan? Kumakain ka ng ipis sige nga

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    16. Sana nagpa ospital sya for food poisoning, bilang nahilo at nasuka sya, tapos yun ang inilaban nya sa arabica. At least solid ang proof nya na may damages talaga

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  6. disgusting!!! tpos mhal ng coffee. kea id rather buy sa mga small business or small cafes. support small businesses.

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    1. Sa tingin mo wala din ipis sa mga small businesses na yan?

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    2. We have a 12.5sqm coffee shop for 2yrs now and I'm proud to say po na we don't have ipis sa loob ng shop.

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    3. Kea. Matuto ka muna mag spell

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  7. Wala kasing proof na sa kanila nga talaga galing ang ipis, either take out o kahit doon nila ininom iyon.

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    1. so ano protection ng customers if meron nga g infestation?

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    2. They can always claim that you brought out the merchandise and it could have been compromised in another place.

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    3. Wala. 1048. Magiging he said they said to. Pag dinaan sa kasuhan, talo pa ung customer kasi di naman nya ininom sa loob. Wala syang evidence.

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    4. Pwedeng i check ng department of sanitation. He should file a complaint agad para macheck ung place

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    5. agree with 2:15 pero baka by now nag pest control na sila para pag nagka inspection..

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  8. Fckkk!! Ewww! Pnaka hate ko talaga ang ipis! 🤮 Kahit ako nyan mgagalit ako! Nkakahiya at nakakagalit kayo Arabica! Sana mangyari din sa inyo yan! Lalo na sa mga Baristas na tumatawa2 lang at di mn lng concern! 🤬

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  9. Sorry Pero kaderder nanguya ung ipis 🥴

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    1. kung nanguya niya yung ipis, bakit buo pa rin sa ice cream???

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  10. Pano kaya naihalo ung ipis dito nang hindi namamalayan ng barista? Very weird kasi naka tutok ka dito db and matagal ka naka tingin sa machine kasi slushie ung coffee nya

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    1. Pwedeng sa ice cream machine? If yung machine nila is parang sa mga soft serve ice cream then possible na sa machine galing if not regularly nililinis.

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    2. Happened to me. My order was coke float. Yes it had ice cream too. Favourite tambayan ng mga ipis lalo na yung maliliit na german coackroach (yes yung mga mukhang beans ang size) yung mga crevices ng soda at ice cream machines lalo pag hinde nalilinis yung loob.

      So from experience, probably legit ang complain. Kasi he has ice cream on his affogato.

      Akala ko rin buo na chocolate and even chewed on it. At oo lasa siyang carton so naweirduhan ko. Kakasuka. So mula non, hinde na ako kumain ng anything sundae at di na rin ako nagsosoda unless its from can or bottle.

      Walang nangyari sa complain ko, also very private akong tao, and very busy so I didn't post anything at ayokong lumaki pa. Nagbayad lang sila ng damages.

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    3. Yes exactly parang fishy

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    4. Kaya nga imposible kasi either sa coffee machine or ice cream maker galing yun, eh di dapat durong yun, pero buong-buo pa yung ipis eh

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  11. May plants ba sa lugar nila? Usually Not unless after pest control hinde nila namalayan may naiwan pa ipis? Feel ko galing ipis dun sa kape.

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    1. Yes, 10 days after pest control. Kung galing sa kape yung ipis, dapat nag-sink sa bottom ng cup hindi nag-float sa ibabaw ng ice cream

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  12. Hindi naman talaga pure coffee yung mga kape halos lahat naman. May mga kasama na rin insekto yan naisama sa pag giling ng coffee beans. Hindi naman nakakamatay yan insekto lang yan.

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    1. cge ikaw kumain ng insketo or pamilya mo, matutuwa ka ba? madali magsalita pag hindi sayo nangyari

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    2. Hindi ako naniniwala sayo lol. Try mo muna kumain ng cockroach bago ako mag agree sayo! Lol

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    3. Hindi ata aware ang mga tao na may soft serve ice cream ang arabica, and based sa picture mukhang ice cream sya. Pwede talagang magka ipis ang hopper lalo na kung di nalinisan ng barista nga maayos.

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    4. 4:25 it happened before umattend kami reception ng kasal and to our surprise may nasamang ipis sa menudo and we didn’t make a big deal about it coz we don’t want to ruin a beautiful wedding day. May namatay ba? Wala. Tuloy ang buhay.

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  13. Kasalanan yan nung store kasi nasa loob yung ipis at nakain nung customer. Kung sa labas yan galing dapat nasa ibabaw lang yan at makikita agad ng customer.

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  14. Naalala nung nagdine in ako isang known family cafe, may maliit na ipis sa fruit tea. Ang ginawa ko, tinawag ko ung attention ng isang waiter at pinakita ung ipis. Mabilis nilang pinalitan ung fruit tea at todo sorry ung manager. End of the story free lahat ng food ko.

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  15. Mali yung Arabica sa paghandle ng complaint pero sorry ang arte nya dun sa lightheaded and dizzy, stomachache..

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    1. Yep, di man lang dumerecho ng hospital if feeling dizzy s'ya instead nagpabalik-balik s'ya sa Arabica.

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    2. Hindi kaartehan yon. Napakadumi ng mga cockroach. Pwede connected don or pwedeng psychological effect yon sa customer. I salute the customer for actually waiting for Arabica's reply before posting. If maayos ang reply and solution ng Arabica I don't think ganyan ang post ng customer.

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    3. More on psych effect lang yun… i’m sure mas madami pa sya, tayo, nakain na madumi di lang tayo aware

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    4. How can you salute the customer for coming back to the store instead of going to the hospital when he was not feeling well? Inuna niya pa magreklamo kesa magpa-checkup

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    5. Kung dizziness at stomachache talaga punta sya doctor… kuha ng medical cert kasi pwede rin to gamitin sa reklamo nya..

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    6. Agree. Agad agad lightheaded at stomachache. Hahahahahahahaha Idk sounds fake to me

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  16. Wala b cctv to check nung gngwa ? or hanggang naibigay sa customer ? ang hirap mag rang ngayon pag simpleng tao lang no? akala nila nag aarte artehan lang.

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    1. this is so true!

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    2. hindi siya basta simpleng tao lang, he is also a coffeshop owner, kaya parang sabotage

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    3. May coffee shop din daw sya sa bgc… how true?

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  17. Sh*t happens but very poor yung pag handle ng management sa incident na to.

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  18. Magkano ba kasi ang gustong damages or compensation ni kuya? Dapat nagpa medical din sya kasi walang substantial proof mga allegations nya.

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  19. Feeling ko po sa ice cream dispenser cguro nila galing yung ipis. Kasi dba sa affogato yun. Kasi if yung coffee, i assume freshly extracted yung espresso?(hindi pa po ako nkapunta nor nkatry sa arabica na store kahit delivery) if malalaking coffee shop, i think mai own na ice cream dispenser yung shop? Unlike small coffee shops nkagalon lng yung vanilla ice cream

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  20. Nasanitize naman na daw yung ipis. Sa init nung kape. Char!

    On a serious note, kung wala kang hard evidence na magpapakita na sa kanila galing yung ipis. Or ibang customers na lulutang at magrereklamo pa, talo ka.
    Ang ending nito ikaw pa may kaso for defamation.

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  21. As the saying goes... YOU ARE NOT THAT IMPORTANT :D :D :D

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  22. Have to give props kay customer, he reached out to management and their process of handling complaints before posting online. Usually post lang agad ung iba. As for Arabica, I hope they close shop para unemployed ang mayayabang na barista (na you wonder, bakit ba ang yabang nila) and their management.

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  23. Ano bang gusto ni kuya, bigger compensation? Pwede naman siya magdemanda pero mahirap patunayan dahil take out.

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    1. Sa justice system ng Pilipinas uugod ugod na yung complainant hindi pa tapos case nya. In terms of bigger compensation, he need not ask for it dapat i offer yon ng Arabica because.... IPIS!!!!! Kung ako makakain ng ipis eh talagang isasamlal ko yung 1k at mug nila. Napaka bastos and degrading ng offer ng lawyer nila.

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    2. 12:24 Siguro gusto lang niyang ma feel na may pakialam ang establishment at willing mag take ng responsibility

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  24. Problema kasi sa Philippines walang sanitary food inspection. Sa US and other countries pag madumi at di pasok sa standards and sanitation ng restaurant mo, papasara ka hanggang di ka pasado.

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    1. Meron naman din tayo sanitary inspectors, Sanidad nga ang tawag sa kanila. Kaya lang kapag " nahayinan" ng sangkaterbang pagkain ang mga inspectors after mag- check ng facilities, wala na yung mga violations. Alam ko yan kasi nagtrabho ako sa restaurant dito sa atin. Pero noong nagtrabaho ako sa middle east, nakakatakot mga health inspectors doon. As in on the spot kaya nila ipasara kahit malalaking establishment. Ganun ka-powerful ang mga Baladiya doon.

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  25. Ano ba ang demand ng customer? Honest question. Pacheck up? Medical clearance? 100K?

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    1. 12:25 AM - accountability

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    2. Ito din ang klase ng tao ok lang kumain ng ipis. 100k is not enough for eating a dirty insect!

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    3. Appropriate compensation and to shut down the store and do the necessary checks to make sure it doesn’t happen again.

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    4. May katuloy pa pala comment mo 12:24! Hahaha Empleyado ka ba ng arabica?

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    5. Ikaw na po ang kumain ng ipis 12:25

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    6. Lol kahit 100k di ako kakain ng ipis! 😂 Sana makasuhan ang Arabica.

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  26. If sa ibang bansa to nangyari sarado agad yan until magawa ang standard checks and ma-address ung concerns ng customer. Madalas nga kusang ginagawa un ng establishment kaysa ipaabot pa sa kung ano mang authorities meron relating to food safety and consumer protection. Pero sadly sa Pinas nangyari so nganga na lang. Ikaw pa masisisi na hindi mo chineck bago ka umalis ng store. Nakakaput****na talaga sa atin.

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  27. Kaya ako inom na lang ng kape at home, wag na kc magpaka social climber ok

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    1. Nagkape lang sa labas, social climber na? Ang cheap at ang babaw mo kung social na yan for you.

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    2. 2:03 ung tipo ng tao na mapangmata. kaloka

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    3. Mukhang well off naman yung complainant so normal lang sa kanila mag coffee shop. Parang sa ibang bansa lang din where people line up for coffee before going to work. Hindi yan social climbing for people who have the means.

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  28. D issue kun nkkamatay ang pagkain ng ipis. Ang issue bkit ng sserve ng coffee na my ipis?
    Means contaminated din ang products n sineserve nila. Problema kc sa pinas d masyadong mahigpit pagdating sa mga ganyan d gaya sa ibang bansa n pde ka tlga mapasara

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    1. The point i was looking for!!! Bakit nga nagsserve ng may ipis diba.. syempre sa kahit anong food/drinks you expect naman na walang ganon kahit lutong bahay dba. Kahit sbhn mo di nkakamatay, dapat naman tlagang wala non.. di ko maintndhan utak ng nagssabing di naman nakakamatay eh di wowww

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  29. Mahina talaga ang batas pag ganyan dito sa pinas,

    Like sa USA sobrang higpit like dami ko nababasa sa news diba may nakita din na ipis sa coffee million dollars ang bayad sa customer

    Meron din napaso yung bata sa nuggets, million din ang binayad

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  30. Eww. Kadiri. Pwede totoo yan. Nagwork ako dati along the area at yung coffee dispenser sa ofc meron talagang ipis na nakakapasok. Kaya nagdadala talaga kami ng sariling kape para sure na malinis.

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  31. I used to do Food Safety audits before sa isang famous fast food chain and this is very common sa mga Sundae machine since they are sweet. She shoudnt give them the evidence and the establishment should’ve been investigated right after that incident. Ma ttrace naman yan kung dun nga sa establishment galing. This is an isolated case but the owners should take immediate action pag May ganitong foreign object found in their food.

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  32. Ano bang ineexpect nyang resolution?

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    1. wala, damaged reputation habol niya. may coffee shop din siya sa BGC

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  33. Sahog yun sa kape anuba....kasama yung ipis sa bayad.

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    1. 😂😂😂dapat pigain para lasang-lasa

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    2. Bagong menu 🤣

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  34. If you check out the profile of the one who posted the complaint, you may note that he owns a café. Kaya mejo ambivalent ako sa post. Kasi baka sinisiraan lang nya competitor cya. But cge benefit of the doubt.. I believe binigyan na cya ng 1k voucher ng coffee shop. What else does he expect the coffee shop to do for him? Lumuhod?

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    1. Hmmmn. Opinion ko lang to ha, he may or may not be saying the truth pero I think it’s pointless for him na siraan ang Arabica kahit na may cafe pa sha. He’s a small player compared sa global brand na Arabica. Its like carinderia ni maria sa kanto ay sisiraan ang Mcdo. Like ano makukuha nya. It would still not slow down their sales, regardless of the bad rep.

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    2. Sa mga ganitong comments, sana may mag inspect dyan sa food establishments nyo ng hindi alam para malaman gaano kadumi yang benebenta nyo. Yikes!

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  35. Just make a complaint na lang sa DTI at LGU ng Taguig.

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  36. 1k is not the issue but how the management treated his concerns since Day 1. I wonder if may sagot na arabica dito. I hope people will stop patronizing them, kakainis Yung way nila in handling customer complaints.

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    1. Korek! For sure pag influencer yan or big name, todo sorry pa yang mga yan.

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  37. Wait lang ha… so dalawa isip yung nasa kape niya? Kasi may nakain siya right? Mukha hinde na spit yung nasa picture e. Para bago pa lang. The coffe mukha hinde pa nagagalaw? Nag base lang ako sa picture na post niya.

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    1. Di ba? Kasi kung na-scoop mo na yung ipis, dapat itapon mo na yung spoon, pero binalik mo pa sa cup?

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    2. Yun din nga mej naguluhan ako… siguro binalik nya para magreklamo?

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    3. Also, yung ipis parang hindi pa nabalot (covered) ng kape. Parang isiningit lang sya.

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  38. pag dito yan sa Singapore, Ipapasara while investigation is on going. may team agad from National Environment Agency. pag may paglabag, may fine pa and warning. pag umulit, tanggal ang lisensya

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  39. I worked for the customer service department of a high-end burger place in the US. Protocol is to ask for a medical certificate.of the customer can provide evidence na nagkasakit siya dahil sa food namin, saka lang i-compensate.

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    1. that's what's missing in his story, maybe the store asked for medical evidence but he can't provide one kaya 1k voucher & mug lang

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  40. if that happened to me, definitely I wouldn't accept the 1k voucher and mug. they should answer for my medical tests, medical expenses, hospital bills, and damages for loss of income for days na na-hospitalizeako . Also a fair investigation of 3rd party or LGU (dapat impartial) hopefully closure ng business nila if found na may violations and non-compliance with health and safety standards. Sobrang dumi ng ipis, kung san san lumalakad yan, tapos makakain🤮🤮

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  41. Guys nagtataka lang ako bakit kaya madalas kung hindi sa pagkain, sa mga inuming coffee nakikita ang ipis? I mean may nagtitimpla naman nun kaharap nila pineprepare nila bakit napupunta ipis don..

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    1. Food natin is food for ipis. Kaya mahirap makita sa kape since ka kulay nya yung kape plus liquid pa. If hindi up to standard yung food handling practices nila malamang dadapuan ng ipis. Na mminimize naman by keeping work station clean, keeping ingredients properly stored and inaccessible sa daga at ipis, and other tbings like regularly collecting trash.

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    2. the big coffee machines have crevices where ipis can hide of not properly cleaned before and after use

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    3. Nasa machine siguro

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    4. oo nga baka sa machine talaga

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  42. It's extra protein chos! Haha

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  43. Ano bang acceptable na resolution dito?

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  44. The coffee shop could have brought the customer to the hospital or clinic for quick check up and para marinig opinion ng doctor and maiwasan ang obnoxious scene sa shop nila. Kawawang may-ari, imagine you invested a lot of money tapos the people handling your business is walang concern. To the customer naman, sana he brought himself din agad sa hospital kasi sabi niya upset stomach and dizzy na sya, hindi ko gets what he is expecting too.

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  45. This case could have been a strong one kung sa loob palang ininom na ung kape.
    Kaso nilabas nya eh. Mahirap patunayan na galing nga sa Arabica ung ipis.

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  46. Our family had lunch at a chinese restaurant in bgc. May maliit na ipis sa pechay na nasa noodle soup. We complained, the waiter apologized, the manager came out and apologized, got our phone number para mabalikan daw kami ng higher management, and insisted na free ang food but we still insisted to pay. Maayos kasi ang paghandle nila and took accountability. And usual naman talaga magka insects sa gulay, un lang hindi nahugasan ng maayos, but still appreciate the staff for acknowledging their mistake and promise to improve their sanitation.

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    1. It always boils down kasi on how you craft your complaint. You were dignified and clearly have no malicious intention.

      Unlike this person na gera agad pero walang substantial evidence like medical certificate etc. and clearly looking for a payday.

      But the establishment should already have protocol for these type of complains/people. Crafted na dapat yan sa business plan nila.

      Siguro ang advise ko lang is make sure na documented yung complaint para talagang may accountability sa kanila kasi jan usually nagbabase ang mga health inspector.

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  47. Well thats really traumatic. Dapat bayaran nila ng million yung customer. Nakain nya pa ung ipis eh. Kadiri parang mawawalan ka ng gana sa lahat kasi masuka suka ka.

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  48. kadiri ito, and parang ang lenient dito sa atin ng ganyan,

    share ko lang, binili naming chichirya sa grocery store near our house lang like mga 15 min walk...

    tye chichirya brand na binili namin sa grocery na under that company rin

    pagbukas , may metal screw sya like sa machine,
    di ganun kabigat pero may kalawang
    and dumi pa syempre

    we went to customer service nila sa grocery,


    repre ng brand pumunta pa sa bahay namin , mother ko nakausap and sabi babalikan kami
    , nagbigay ng chips nila
    maliilit nga lang sabi ko
    sa sarili ko di man lang ung large size 😭🤣🤣

    forgot na kung ano ang conclusion or resolution

    di ako nagpost kasi sabihin kami naglagay and imposible naman na may bakal sa chips nila


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  49. 1. If he felt lightheaded and vomitting, may hospital sa BGC he can go to the hospitapl prior to coming back to the store.
    2. In the 10 days na naghihintay siya for a response, was there medical evidence? If there is he can ask for compensation and file for damages. Wala siyang binanggit or pinakitang medical certificate or documents so he cannot prove na may health damage sa kanya yung nangyari.
    3. Agree sa 3rd party health and sanitation investigation. Para ma-klaro din sa side ng merchant.

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  50. This post made me appreciate Starbucks and Mesa for handling cockroach incidents.
    Share lang mga beks ng experience.
    Sa Starbucks, I saw cockroaches sa glass display nila. Niremove naman nila lahat ng pastries kasi nadaanan na nga ipis.
    Sa Mesa naman, yung fried rice na naserve nila sa amin meron din ipis. Buti na lang di pa nakita agad ng pamangkin ko. They replaced the rice and they didn’t asked us to pay na. Todo sorry pa nga ang manager.

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  51. For me, sana sinabi nalang ni Kuya ano ang gusto niyang mangyari para may goal yung pagpunta niya kesa magtanong kung may tatawag. Kung apology, voucher , re-training or ipasara. Para sana klaro ano gusto niya mangyari. But still, unfortunate incident pa din siya. Tsk

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  52. I don’t drink coffee, but have you had yourself checked by a medical professional since your claiming to have stomach issues after the said incident? If you want to move forward and press claims you should have at least supported yourself with documents. “Talking” will not resolve anything as you were not satisfied with whatever offer they served you. Obviously your pressing for more than that thus you should have prepped than ranting it out in public.

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  53. This is just an advise to everyone that if you complain about something then you have to make sure to back it up with an evidence.

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  54. It is hard to prove because take out sya. And aminin natin na if famous ang complainant, mas believable ang story kasi kilala natin. On the side of Arabica, they could have tried to resolve the issue or do damage control by temporarily closing their cafe as soon as they received the complaint. Eh nag “business as usual” lang sila na parang wala paki. Yung vomiting and dizziness, might be psychological in nature. Kadiri naman kasi if true, but i dont think it will cause him to get immediately sick like that……….

    ReplyDelete

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