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Friday, February 3, 2023

FB Scoop: Aiko Melendez Upset Over Damaging of Expensive Luggage, Airline Promises to Investigate



Images courtesy of Facebook: Aiko Melendez

102 comments:

  1. Well, pili lang naman ang countries na hindi barubal sa luggage

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  2. For a luggage that expensive it should only be a carry-on and not checked in.
    Hayaan na lang natin sa mumurahin pero durable na luggage ang check in kasi you cannot control talaga how they handle the luggages. This is a fact sa lahat ng airports all over the globe.

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  3. Eh kasi naman PAL luma na nga ang eroplano niyo tapos barubal pa un mga hahawak ng luggage. Nakakadala naman un! Kaya ako laging hand carry lang bag ko. Nagpapalaundry na lang ko sa pupuntahan ko. Ayoko ng sorpresang sakit ng ulo.

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  4. I don’t understand bakit kasi need pa ganyan kamahal ang luggage.
    Hindi po ako mahirap, I can afford that but I always choose yung practical especially check in yan.

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    Replies
    1. I dunno beks, di ko din gets why you made this situation about you.

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    2. 10:52 ang totoong afford di na kelangan magsabi ng ‘I can afford that, but…’ kase it just shows hindi afford talaga. And yes, I have 4 of that brand. Bumili lang ako without saying afford ko naman but.

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  5. Hagisan all you can ang peg ng mga baggage handler jusko!

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    Replies
    1. Ay oo baks! Kala mo lalaban sa olympics mga yarnnn!

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    2. Mas matibay pa ung mga locally made like urban luggages

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    3. First- I have a friend na nag work sa Changi Airport as check in agent sa airline counter. She told me na di advisable ang luxury luggages kasi daw maloloka ka at hinahagis hagis lang ang mga ito. Saka kahit anung tibay pa ng luggage mo- kung babarubalin din naman, masisira din in the end.

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  6. Pag artista agad agad. Pero pag normal na tao goodluck mga te!

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    Replies
    1. Totoo ka dyan, lalo na sa ticket refund Nung 2020 para kailangan lumuha ka ng dugo para lang ma refund yung ticket oh Loko nakatikim sila ng reported as fraud Ehdi refunded agad after non Sabi ko sa sarili ko hinding Hindi na ako sasakay sa Philippine airlines sorry not very sorry

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    2. Totoo. Hirap maging ordinaryong tao dito

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    3. Agree. Yung luggage ko rin nasira and we used korean airlines..nagtuturuan sila kung yung airlines or yung airport..kaloka

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  7. 2 samsonite luggage ko damaged din. Sa NAIA yan.

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    Replies
    1. Yung sa akin nislash nila. Di naman nabutas pero ayun may napakahabang slash sa harap. Sa NAIA din naslash.

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  8. Nabasagan na din ako ng maleta kaso slapsoil lang ako kaya di na nagreklamo at wala naman mangyayari. Sadly ganon tlg sa airport binabato mga bagahe.

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    Replies
    1. Same may maleta ako nawalan ng gulong pero knowing wala naman paki ang handlers, sorry nalang ako. Pero grateful parin Baks dahil di nawalan ng gamit ok na ung maleta ang masira.

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    2. 11:11 di ka ba nagbabayad ng insurance when flying? Kasi if babasahin mo yun, saklaw ng binayaran mo pag may damaged sa luggage mo. Sayang din yun. Sana nag-claim ka.

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    3. 2:17 wala akong insurance that time kaya pag uwi this summer bumili na ko agad ng travel insurance. I learned my lesson.

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    4. 2:17 the thing is, insurance is an option, not a must. handling luggage with care is literally a part of their customer care.

      hindi lahat may pambayad ng insurance, makatanong ka naman. and hindi lahat pamamasyal ginagawa paglipad.

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    5. 11:11, I admire your humblenessšŸ™‚

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    6. 4:55 nasasayangan lang ata si 2:17 just in case nagbayad sya ng travel insurance tapos di nagclaim si 11:11. Also, kahit pa optional pa yan. Always pay your travel insurance. May pambili ng libo-libong tix, magkukuripot para sa hundreds lang na insurance?

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  9. Tinatapon lang naman kasi yung luggages lalo na kung tamad yung nagtatrabaho. At madali din buksan yan gamit ang ballpen.

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  10. Actually kahit mahal yung Rimowa marami akong kilala nagka issue dyan like nasisira yung zipper pag na overpack, nasisira yung wheels, etc. But at least you can bring it over to them for repair.
    That being said, marami din issue si PAL. Pinoy ako but sorry, di ko talaga gusto si PAL and I always have bad experiences with them. From international flights delayed by 8 hours, to cancellations the night before and the day itself (tas wala silang solusyon, ikaw bahala maghanap) to bad/seemingly spoiled food. May route lang sila na monopoly nila like yung Manila to Hawaii kaya ako sumasakay sa kanila but if may choice na iba, dun ako sa iba.

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    Replies
    1. United flies from Manila to Honolulu with stopover in Guam. Took this flight and stayed for a few days enjoying the beach before flying back to LA.

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    2. I will never ride PAL again. Okay na magbayad ng mas mahal (minsan nga cheaper pa) sa ibang airline kesa sakit sa ulo aabutin mo sa PAL.

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    3. 1:41am We frequently fly Manila-Honolulu coz we have family there and I have a toddler kaya I don't like stopovers. Last time we flew dapat dating namin Dec 31 4pm but the plane was so delayed we arrived near midnight, saw the fireworks na lamg sa airport with my kid and missed media noche. Buti kami ganun lang yung nakasabay namin na foreigners missed ther connecting flights to Bali and yung isa to Siargao. Nightmare talaga si PAL and an embarassment as a Filipino.

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  11. Si panlasang pinoy vlogger din, nanakawan, binuksan mga maleta. Hayyysss

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  12. Rimowa has a lifetime warranty. Bring it to Rimowa for repair

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    Replies
    1. she knows that, she just wants airport to know so it wont happen again although that’s hard to believe

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  13. Yan ang problema ng sobrang mahal na luggage at talagang wala silang pakialam. Kahit lagyan pa yan ng wrap o cover basta ihahagis nila magkakaroon pa din ng dent or yung wheels ang masira.

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  14. Grabe Rimowa na nga nasira pa

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    Replies
    1. Mhie lahat siguro ng maleta kesyo mura man or mahal basta pag hinagis at pinalipad ng mga nag hahandle sa airport eh masisira talaga lalo na kung mabigat ang laman.

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  15. Remove will replace it anyway. Enjoy your vacay . Don't stress about it.

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    Replies
    1. nakakastress naman talaga bakit pagbabawalan mo

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  16. Kaya nakakapanghinayang bumili ng mahal ng luggage, binabalahura lang sa airport e.

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  17. Nope, Aiko. You are wrong. Airlines never handle the luggages with care, ever. Hagis dito hagis duon sila literal. And that’s why Rimowa made heavy duty luggages bec they know how airlines handle luggages. Rimowa also offers service where they can fix your luggage at your hotel. Just take advantage of that service. And dont fly PAL, one of the worst airlines and customer service. They business class is no class compared to other carriers.

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    Replies
    1. The old Rimowas are heavy duty. China made na Rimowa ngayon

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  18. Yung nga handler hinahagis lang nila yan wala silang pake, dami ng videos na ganyan nangyayari

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  19. Kya mabuti pa ung cloth ang material, mura pero hindi sirain. Maganda na nga yan, mahal pa. Not worth.

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    Replies
    1. Di rin, 12:24. My new cloth Delsey bought for 20k, first time use and MNL-CEB lang. As in unang sabak.. Ayun, may literal na 7-inch long na punit sa likod. Exposed na ung parang insulation. Maganda material, cloth, and hindi mura pero balasubas mga handlers sa airport, sa totoo lang.

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    2. Rimowa has great aftersales service and lifetime guarantee, which is worth it imho.

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    3. true, nylon na lng para walang worry na mababasag ang body plus mas mura pa.

      Delete
  20. Kaya di ako nagpapalit ng luggage basta hindi sira ginagamit ko pa rin iwas nakaw pati haha

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  21. Yung nabili ko sa SM na luggage nung 2015, buhay na buhay pa rin. Kung san san na nakarating. Wala talaga sa mahal yan. Hanapin niyo yung polycarbonate luggage para di mayupi.

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    Replies
    1. Ako nga nung 2007 ko pa nabili sa Robinsons yung cloth material buhay pa rin hanggang ngayon ginagamit ko haha.

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    2. I have both Rimowa (hmd fr mom lang hehe) and SM luggage. Iba talaga Rimowa swear pang balibagan, Local Mall ko eh nasira na ng tuluyan.
      Well, if it did great service to you then good.

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    3. Ako rin from SM, nilait pa nung kakilala ko na pinatira ko ng ilang days for free sa amin. šŸ˜‚ Kaloka. Proud pa nman ako kasi for me mahal na yun. Buhay pa rin until now yung luggage, para clear. šŸ¤£

      Delete
  22. Rimowa hand carry lang ako kapag pa-pinas at Samsonite sa check-in luggage para hindi kakaba-kaba sa baggage claim. lol

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  23. PAL has been so messy. Even panlasang pinoy vlogger nagka problema dyan sa PAL. Korean Airlines good experience ako parati. Malinis pa sila.

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  24. Panlasang pinoy nanakawan, nakulimbat ang duty free purchase, may issue sa first class seats. PAL din.

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    Replies
    1. Business class not first class.

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  25. Alam ko lifetime warranty ang rimowa. Basta dlhn lng either papalitan or irerepair. Basta may record na ikaw ang bumili

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  26. Kung ako yan sugurin ko airport. Magkademandahan na. Ayoko binababoy ang gamit ko.

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    Replies
    1. Haha, go ante. Paiikutin ka tapos sasabihin the airport has no say sa service ng third party, dun ka magdemanda sa contractor ng baggage handling. Pagpunta mo don sasabihin na no choice sila dahil kelangan ma load ang baggage at such time para di madelay ang flight. Sue all you want but sadly, yours is not an exceptional case.

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  27. It happened to me many years back.I bought a new Samsonite but after I came back from my holiday,one of the wheels was gone.Whilst on the carousel I already took a photograph and send it to my travel insurance.3 days after I received £500 and bought a new one.

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    Replies
    1. Yes! Travel insurance is a must if you are frequent traveler

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  28. Cargo loaders walang pake kung mahal or mura luggage nyo. Basta hagis dito hagis dun

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    Replies
    1. Wala kasi silang liability kahit masira so keber sa trabaho nila.

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  29. You can always ask the airlines to replace the luggage if broken.

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    Replies
    1. Asa ka sa PAL. Worst customer service ever.

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    2. If you have travel insurance you can claim

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  30. Kaya pinagiisipan ko pa kung worth it ba bumili ng mahal luggage or yung disposable lang na 1-2k

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  31. she discovered the damage in Taiwan, pwede rin that during unloading nangyari yung damage.

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  32. Airports and airline management should require handlers to wear a bodycam.

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  33. Rimowa naman, madali lang ipaservice. It's one of the things you pay for. Nothing to stress about.

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  34. Wala din siguro sa brand yan, yung luggage ko hindi naman kamahalan Pero nakaka survive from seattle to manila. So far tuwing nagbabakasyon ako wala pa naman nangyayaring ganyan.

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  35. Madami pa ba nawawalan sa NAIA? I watched a vlog ng isang Pinoy ang dami nawala sa gamit nila last December. Nakakatakot na tuloy umuwi. Ano kayang safest solution sa luggages para di nakawan?

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  36. Di ako masyadong bothered sa damaged luggage. I don’t own expensive luggages. Ang issue ko is yung fear na ninanakawan laman ng luggage mo sa airport.

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  37. Happened to me on a US flight (not Pal)ganyan din sa rimowa ko wala e balibagan talaga lucky if you have warranty... Pinalitan nila ng brand new yung Rimowa ko kasi beyond repair na sya.. ganyan din nangyari nag crack and wala na wheels .

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  38. Wag kayu mag PAL that will solve the problem

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  39. lol Rimowa has a lifetime warranty. calm down lol

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    Replies
    1. 5 years na lang po..hindi lifetime

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  40. i remember may news din dati kay Korina Sanchez naman imagine LV luggages niya na-slash!!! PAL din yun

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  41. Buy another one. you're rich anyway. it is just a luggage lol

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  42. Kapag mamahalin ang mga luggage like Rimowa,Samsonite,Delsey,they provide warranty.

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    Replies
    1. Lifetime warranty. Briggs & Riley replaced it no questions asked. What more if Rimowa. Plus always travel with insurance to pay for damages.

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  43. Nakawan ngayon naman sinira pasadya luggage mo. Naalala ko nga ang cathay pacific meron separate care pag naka rimowa ka. As in ingat na ingat sila well that was years ago pa. Ewan ko na lang ngayon.

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    Replies
    1. Tatak PAL at NAIA

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    2. Not really, flew via cathay last year. Nasira din wheels ng rimowa ko. I guess the new rimowa styles are not as sturdy as before.

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  44. You can’t expect ANY airline to handle your luggage with care, unless you pasted ‘FRAGILE’ there. I’m sure that’s why travellers try to find heavy duty luggages (for them to last) or cheaper luggages (to not waste money since they will break at some point anyway), whichever suits them. If you opted for the former, then complain to the maker of your luggage as it was not as heavy duty as they advertised. It’s a different story if your luggage got busted and lost something inside.

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    Replies
    1. that's not true, there are many airlines that take care of passengers' luggage extremely well, most of them European airlines and some big airlines in Asia. Many international airports even automate baggage handling to minimize improper handling and theft. may international quality standards din silang sinusunod. kapag ang airlines high emphasis sa customer experience and satisfaction, guranteed okay ang paghandle sa bagahe ng passengers.

      Also airport authorities din interested sa operations ng mga airlines kasi may mga minemaintain na global ranking. unfortunately sa pilipinas ang daming problema lalo na sa customer experience and actual manpower - pati na rin airport authorities part ng problema.

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    2. 10:56 Japan airlines and Korean they will handle your luggage properly. Ibabalot pa nila sa plastic if mag check in ka ng car seats and if u asked them to wrap your small luggage they will do it too.

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    3. korean air and air nippon takes good care of my luggages - been travelling every 2 years since 2006 from dc to incheon/japan to mnl. domestic flights naman southwest air. 2x pa lang ako nagpalit ng luggage but that’s because i wanted to, not because they messed up. they follow international policies and regulations, as PAL should.

      PAL should not take these complaints and viral videos lightly - this could cost them a lot later on. recession pa naman.

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    4. 5:49 maliban nalang king baka private jet but kahit s US at London May nagrereklamo din about s luggages na sira o nawawalan ng items. Madaling buksan nag luggages kahit sabihin mong Mahal kapag kita ang zipper, ballpen lang nabubuksan. Pinakita ng TSA yan s documentary

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  45. Incidents like this makes me stick to my belief na expensive luggage pang hand carry lang unless you don't mind na masira sya.

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    Replies
    1. Agree! Kaya ako yung hand carry ko lang ang Rimowa and Tumi. Yung pang check-in ko Samsonite lang para di masyadong masama sa loob pag nasira. Ayoko pa naman ng hustle na magsend ng luggage for repair.

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  46. Yung sa kapatid ko nanakawan ng payong na pinabalot pa nila sa airport para kapit na kapit. Kaso pagkuha nila ng bag, wala na yung payong, halatang may nagcutter nung plastic na balot. Last Jan 7 lang yan. Mla to KL.

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  47. I used to worked at abu dhabi airport and i remember we had a vip carrying LV luggage as in like 5 pcs. Pag dating sa ramp nakalagay lang sa floor ang mga bagahe katabi pa ng basa na tubig. My point is wala namang paki yang mga handlers kesyo mahal ang luggage mo o hindi. Yung work nila is to ensure na maload yung bagahe mo.

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  48. Just don't fly PAL. Mahal sila at hassle pa. Not too helpful customer service either.

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    Replies
    1. Actually I read the comments page of their boosted ads for fun kasi andaming iba't-ibang reklamo and di nauubos. Schadenfraude on my part. Hehe.

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  49. PAL. NAIA. et. al.

    Perks of a third world country.

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  50. Naku dapat talaga automated na ang baggage handling para sa loading unloading na lang sa mismong loob ng cargo ang may tao at mas madalign mapinpoint kung sino ang balasubas or magnanakaw.

    ReplyDelete

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