Not This Time

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Due to the pandemic and as a form of appreciation, supermarkets and other services designate express check-out counters for frontliners. Out of respect, non-frontliner customers do not form their queues in those locations. Once in a while, some customers fall in line and pretend that they are unaware of the privileged lane.

Sometime ago, Network Talent (NT) went to a supermarket to shop. After filling in two carts of groceries, NT was shocked at the long lines for check-out. The distancing policy also added to making the lines longer. NT did not want to fall in line and decided to put her carts in the shorter line that was designated for frontliners.

When NT reached the counter, the cashier did not recognize her as she was wearing the mandatory face mask and shield. The cashier then asked NT if she was a frontliner and asked for an ID. NT said she did not have one and removed her mask and shield. NT then said her name. The cashier said the line was for medical personnel and other personalities considered doing frontliner work. An ordinary citizen like NT should not be in the line, the cashier added.

Behind NT were actual frontliners and her full two carts were taking space. NT asked if the cashier could process her groceries. The cashier remained firm and refused her request citing that giving into her demand would be unfair for others. NT’s voice was getting higher and she asked to see the supervisor. The supervisor arrived and NT said that the cashier should be told that artists are frontliners as well, as they provide entertainment. The supervisor responded that artists were not in the IATF list and presented the list to NT.

As the commotion was getting attention, NT was getting embarrassed. Thus, she walked out and left her grocery carts.

‘The best people in sales are those who are always in control of their own attitude. They remain calm, positive, cheerful, and engaging whatever the situation may be.’ − Dan Goldberg

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