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Saturday, December 3, 2016

Insta Scoop: Luis Manzano Getting Impatient with Quality of Luggage Despite Good After Sales Service


Images courtesy of Instagram: luckymanzano

77 comments:

  1. Gosh. Lousy quality Rimowa. The nerve to charge those prices. But then, maybe Luis has haters in airports all over the world kasi patola. Madaming Pinoy/Pinay na nagtratrabaho sa international airports baka winasak talaga maleta niya ng Jessybashers.

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    1. Hahaha ntwa me sa comment mo lol

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    2. baka fake lol

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    3. 2 wheels yung sa Thailand, yung isa daw para kay Jessy

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    4. Tama baks! Patola kasi masyado saka may kasamang nega kaya dalawang gulong haha

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    5. Winasak yan ng mga staff sa airport kasi feeling gwapo e babalu naman

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  2. Buti pa pala yung cheap na luggage ko kahit naabuso ko ng sobra nung HK vacation ko, wala naman may nasira lol

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    1. Yung luggage ko from a local brand 3yrs ko na ginagamit wala pang sira and gagamitin ko pa sa future travels ko.

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    2. Buti pa pala yung luggage ko na nabili ng buy one take one, buhay pa din kahit nabalibag na sa airport sa HK.

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    3. korek! buti pa ung urban na luggage ko hard case din ilan beses ko na naitravel abroad. ok na ok pa rin. iba talaga ang quality ng gawang pinoy. Urban brand is locally made, matibay

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    4. 2:32 true ayan na yung brand na nabili ko, cheap pa.

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    5. Urban din ang luggage ko, matibay talaga

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    6. cheap kasi ng luggage ni Luis. Tsaka ano naman if nasira ang wheels ng luggage niya? Eh heller? Binalibag ang maleta niya for sure ng mga staff sa airport kasi naaalibadbaran sa kayabangan nya

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  3. Baka naka rimowa tapos economy ang seats mishandled luggage nga ang labas nyan. Saka it's luggage handlers way of getting back at cheap people who carries heavy luggage to max up on the limit It's common courtesy to mind the weight because at the end of that conveyor belts are just humans.

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    1. Wow may advice talaga si Kuya pero dimo ba alam that airport personnel are very strict when it comes to baggage weight?

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    2. It still doesn't justify. Kung ayaw mo ng ganyan sa work mo then quit. They are employees, they're paid to work. It doesn't matter how much they pay for the tickets, at the end of the day, the customers' business is what keeps them employed and paid.

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    3. Economy lang afford ko pagmagtravel at cheap maleta lang na hand me down pa gamit ko na tig 2k lang pero never naman nasira. Grabe ka naman maka judge sa mga economy passengers.

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    4. Well kahit naman business class e nasisira yung bag, the wheels of our bag we're broken. Mind u we're 2p passengers. If You're a business class traveller then you'll know what that means.

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  4. Rich people problems

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  5. Dapat kasi sa O Shopping ka bumili. LOL. Bilhin mo yung Swiss Luggage. :)

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    Replies
    1. HAHAHAHA lakas ng tawa ko bes!

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    2. HAHAHAHAHAHAHAHAHA!! Tama it comes in many sizes pa

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  6. Over rated kc ang rimowa hahaha ang mahal un nga lang d ako makabili kc aliping sagigilid lang ako hihihi

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  7. True. You pay for the brand name, but the quality is not that good. Don't know why. German brand naman yan. Known for quality goods. What happened ..

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    1. Samsonite ang check in baggage and handcarry ko at 8 years ko na ginagamit,marami lang gasgas pero palaban pa rin. malapit na ung 10 year guarantee magpaso pero kung magpaso man okey na rin at nagamit ko ng todo.i dont know that brand rimowa kung magkano nga ba talaga?

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    2. German brand at design nga pero siguro like everything these days Made in China kaya na compromise yung quality.

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    3. the cheapest rimowa luggage in the UK is around £400, carry on luggage lang yun, how much more kung yung malalaki na pang check in

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    4. Apir tayo sa Samsonite baks 2:11. Status symbol kasi ng artista kapag Rimowa A-list celebrity ka.

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    5. pang celebrity status pala yang rimowa na yan. bakit nasisira ? agad agad

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    6. Samsonite din ako. Tried and tested.

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  8. Yung mumurahin kong luggage never pa nasira sa travels ko. Nasa economy seats lang din ako. Ano yun ang swerte ko lang ba at malas si Luis? Kalerks.

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  9. Pati ba yan kailangan ipost sa insta? di ba pwedeng diretso ka na sa after sales magreklamo. Nakakasira ka ng repustasyon ng brand.

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    1. Same thoughts. He could have sent a private message. I would only post it on Instagram if Ive tried reaching out through DM and I still didnt get their attention. Rimowa is a premier brand and I highly doubt it that they won't have have a social media manager/associates to attend to concerns raised through private messages.

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    2. Yes dapat lang! You should get your money's worth. Palibhasa puro filtered selfie mo lang pino-post mo.

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    3. You think papansinin ang customer complaints kung naka private lang? Ipublic para mas askasuhin ang complaint.

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    4. AnonymousDecember 2, 2016 at 2:31 AM

      Same thoughts. He could have sent a private message. I would only post it on Instagram if Ive tried reaching out through DM and I still didnt get their attention. Rimowa is a premier brand and I highly doubt it that they won't have have a social media manager/associates to attend to concerns raised through private messages.

      How can you be so sure na di dinaan ni Luis yan sa private message bago siya pinost sa instagram?

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    5. Di ba pwedeng frustrated lang kasi ulit ng ulit yung problema. THREE times na. Sabi nga niya different cases. At isang set ang rimowa nya. It got to the point na inaalam na niya kung may service center ang rimowa sa mga destination nya

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    6. That's called feedback. Business people know they cannot do anything about reviews or feedback thay are being done online. Pretty sure hindi lang naman si Luis ang may ganyan. And anyway, if they're so known already, they don't have to worry aout this post. Hindi naman known worldwide si Luis

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    7. Makakasira ka ng reputation ng brand kung imbento mo lang ang comlaint mo. Edi irefute ng rimowa yung reklamo ni luis. Prove him wrong. As it is public service pa nga ginagawa niya.

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  10. ang arte mo kse! di kag bayong ka!

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    Replies
    1. Hahahaha lakas ng tawa ko baks. Bayong talaga 😂

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    2. pangbayong lang ang fezlak niya!!! with matching ribbons sa bayong! hahhaah

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  11. Ok, Rimowa crossed out from want list. Urban na lang ulit. Lahat ng size. Lol!

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    1. Maganda rin Samsonite kahit may scratches at nabalibag na, buo pa rin yun sa amin mga 4 years na. Yun Compact na local brand matibay din testingin mo nga lang mabuti bago bilhin kase depende sa model ng baggage. Yun Rimowa di matibay at may warakkaagad according sa mga nagshare sa mga blog nila.

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    2. MUJI ANG AKIN. OKAY NAMAN SIYA.

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    3. Maganda din anerican tourister bes sister company ng samsonite hahaha sulit n sulit

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  12. Buti pa yung Voyage ko 1.5k lang nakailang gala na buhay pa din.. Cherrett ✌

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    1. same tayo baks. hinihila hila ko na nga sa stairs pag pagoda na aketch

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    2. Ako din mga munurahin lang. Kahit balibagin pa yan hindi ako nanghihinayang haha pero kahit pa ihagis ihagis hindi nasisira e!

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    3. American tourister at voyager lang den ako baks. Keri naman matibay kahit na 5yrs na sakin libag lang ang nakuha haha!

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    4. I use Voyager at marami na siyang napagdaanang balibag. Matibay. Minor scratches pero walang dents o crack. 5 years na rin yon.

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  13. Yong Mura nalang ang bilhin. Ihahagis hagis lang yan.

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  14. Echolac is also good and quite inexpensive. Luis the price of 1 rimowa is equivalent to sangkatutak na echolac sa dami nyan eh gawin mo na lang disposal, pwede rin basta sabihan mo kami kung kelan at saan mo balak itapon. hind naman kami choosy, chos lang

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    1. Truth Echolac at isama na din ang Samsonite. Yan ang gamit ng tatay kong ofw. Nakailang balik balik na un buhay pa. Madumi lang ang gulong pero never natanggal. Hahahaha!

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  15. What a whiner, what do you expect you drag it and then they toss your luggage around. Buy a new one, let the economy going stop being a pansy.

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    1. If everytime you travel same thing mangyari sau, then youll be a whiner too. Hater!

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    2. Not a hater just telling the truth. Luggage gets a lot of beatings. They get thrown a lot, bigger luggage on top of your luggage, you drag them around. One way or the other they are bound to break.

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    3. Three times na mangyari sa kanya, sunod sunod na travel. And same problem sa different cases nya, puro sa wheels. Youll be a whiner too

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    4. Tama lang naman na maging whiner sya. D naman porket afford mo bumili ng mahal na bag e bibili ka nalang ulit ng panibago everytime masisira yun. Lalo na kung ganyan ang presyo.

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    5. ohnga! nag whine at complain pa ang luisa sa social media! Epal talaga

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  16. There's always gonna be that one lemon in a box of apples. #realtalk

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  17. TITAN brand is also a good brand.

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    Replies
    1. Ganda nga niyan! Kaso mahal din hehe

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  18. Nangyayari yan sa Rimowa kapag super bigat ng nilalaman palagi and beyond its capacity to carry. Lalo na yan klase na yan na blue. That's super light and has a very limited capacity. Get the aluminum one mas matibay tibay yun. Di ko lang masabi from the angle Kung anong size yan but normal sa Rimowa kasi ang more than usd1000. Mas malaki, latest tougher and lighter materials, mas mahal pa syempre.

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    1. Isang set ang rimowa nya And different cases daw nangyari yung mga tanggalan ng gulong.

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  19. Samsonite lang talaga ginagamit kong cabin at check in luggage,so i dunno bout this brand pero ang samsonite sobrang tibay.

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    1. true baks 8 years na and wala pa sira. sobrang matigas sya talaga.

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  20. Baka anjan si JINX sa loob kaya bumigay yung luggage!

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  21. Karma is digital nowadays. Im sure marami pa yan di nya lang maipost sa IG

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    1. Wow sa lahat ng bagay i blame sa karma. Ma karma ka sana

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  22. Been using my Rimowa luggage for years. Ginagamit ko rin anywhere we go, OK pa naman sa awa ng Diyos. Hopefully, Luis and Rimowa Phils can iron things out.

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  23. This is why I love my samsonite!

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  24. Not everything branded and expensive are durable and of high quality. Don't be brand conscious!

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  25. buti pa yung luggage namin na binili sa Baclaran, ilang taon na pabalik balik ng ibang bansa kumpleto pa ang gulong. lol

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  26. Ummm... thats also my opinion - jessy m.

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