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Wednesday, April 15, 2015

FB Scoop: Appliance Store Delivers Older Model to Customer


Images courtesy of Facebook: Elise Estrella

35 comments:

  1. Ang kapal. Diba pwede yan ireport sa DTI?

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  2. Email wl@abenson.com

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  3. nakakaloka! malinaw na pangloloko yan. dami na pala nila naloko/nadaya sa ganyan. dapat diyan pinaiimbestigahan eh.

    sa totoo lang may ibang appliance store na after ka nilang i-sales talk about a certain brand of a product at handa mo ng bilhin, sasabihin iche-check pa nila muna yung stock. tapos wala pala! nag-aksaya lang ng laway at panahon yung bibili! ang tagal pa magcheck kung may stock ba o wala. tapos dahil wala yung brand na gusto mo, tila ipipilit sayo yung ibang brand na lang daw. KAINIS!

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    1. wala namang problema yong pipilitin ka, kung ayaw mo eh di tumalikod at umalis.. pero yong pag-deliver ng ibang item yon ang di katanggap-tanggap..

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    2. well,prang related samen to..nun nkraan araw ung father ng canvass ng flat TV,,, sbe ko kasi ayko ng Fukuda kasi bka marupok... kea ngcanvass siya.. mei nkta siya Sanyo which is the same brand ng old TV namen na 8 years na kea prefer ko yung ganun brand nlng.. sbe ng father ko ireserve kasi sa monday nya kkunin...pgbalik nya mei gasgas or crack ata kea hnd nya bnli...ayun nauwe sa ibang brand ng TV...kaloka...tsk tsk

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  4. Panloloko nga yan. Ibang model, obviously iba ang price nyan. Sana binalik nalang nila and have the dp refunded. Next time icheck muna ung goods, kahit ano pa man yan, bago isign ang delivery papers kasi its a form of acceptance. Dapat nga tinetest pa yan kung gumagana diba. Pati mga kasambahay turuan niyo magbusisi incase sila lang available na magreceive ng items.

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  5. Pwede bang bumili sa Abenson ng appliances na kalahati lang ang babayaran tapos pag deliver saka full payment?

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  6. Ilan beses na ko bumili sa abenson. Hindi nila idedeliver sa yoang binili mo kapag hindi bayad ng buo. Pag walang stock, hindi iproprocess ang transaction kase tinatawag nila yun sa warehouse. Kaya kaduda duda ang fb post na ito. Ganyan din ang policy ng sm appliance, robinsons, at automatic centre

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    1. I think depede sa branch. Sa SM sta.rosa pede half muna then pagkadeliver na yung full payment. I should know, kasi kabibili ko lang ng bed worth 12k. 6k muna binayad namin then yung another 6k nung dineliver na sa bahay.

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    2. Oo nga. Nagdududa ako sa post na to. Itataya nila ang credibility nila?

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    3. Medyo tama ka. Saka ang warehouse ng isang branch ay iba sa warehouse and stocks ng ibang branch. Kung may nagkamali yung cashier ng Abensons Galleria yun.

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    4. truth... sobrang nakakaduda. first few lines pa lamg feeling ko na di totoo eh

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    5. That's crap. Why would they accept half payment then? Tapos hindi idedeliver ang pinagkasunduan? And no, hindi ganyan sa SM Appliance. That's why we always buy from either SM or Ansons. Stocks are always new. More pleasant customer service and they offer the best prices. We stopped buying from Abensons years ago.

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  7. Di ba check muna nila yon sa harap mo. Tapos may papapirmahan sa yo para ireceive yung item kung tama nga yung item na binili mo? Sana di mo ni receive kung mali yung item na dinala

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  8. Siguro kalaban lang nila gumagawa nito. Or baka natangal na empleyado

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  9. Question lang. Di ba when u buy an appliance dun pa lang mismo sa store pinpakita na yung appliance u bought para ma check. Di ba nya ginawa to? Dun pa lang malalaman mo na kung may stock o wala.

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  10. May mali din yung buyer. Dapat before you sign (confirming that the goods were received in good order and condition), dapat tiningnan nga talaga na maayos ang goods na natanggap and that the serial number on the body of the ref matches the one on the receipt.... I agree also with other commenters. I don't think I've had appliances delivered without having completely paid for both item and delivery. I just had an inverter ref delivered last month and my brother inspected the item in my absence. It's unthinkable not to have it taken out of the box because parts of freezer (the ice-maker) still had to be assembled and you'd have to check that the accessories/compartments are complete.

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  11. I've also bought a few appliances there and surprisingly, i didnt know na pwede pala ang installment?! How come?! Eh kahit shipping fee nga, sinisingil na upon ordering para lahat lahat in one receipt na lang. I'm weirded out by this.

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  12. Ive bought appliances from abensons before & from sm as well. And they open the appliances in front of us and they had us sign the delivery receipt that what they brought us is exactly what we paid for..

    Duda ako sa nagpost nito. Another case of papansin...

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  13. Never na kami buy sa Abensons, we bought our automatic WM there coz they have a promo na installment. Nung dineliver walang kahon tapos sabi nung nagdeliver ganun daw talaga ang mga WM walang kahon. We're suspecting na class A or B lang sya and hindi brand new kaya wala na sya kahon. Class A or B are much cheaper, kaya naman pala installment at a brand new price tsk tsk. So never again will we buy at Abensons feeling naming naloko kami.

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  14. Ilang bese na din kami nakabili ng appliances sa Abenson pero bago nila i-deliver kailangang fully paid na yung item whether cash, debit or credit card as long as fully paid sya and at the same time babayaran mo na din yung delivery charge if for delivery sya... I don't think na pumapayag sila ng installment then yung balance upon delivery... At saka upon ordering tsinitsek nila if may stock pa bago kayo pagbayarin... If walang stock check nila sa other branches and then inform kayo if saang branch may stock.... I think it's a demolition job against Abenson...

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  15. Ang wagas ng "my God" ni fadir hahaha

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  16. Ilang beses na ko.bumili sa abenson,wala naman yatang ganyang terms kasi d naman tumatanggap ng cash ang mga taga deliver nila. Full payment agad pag bumili ka at medyo.matagal pa nga kasi magccheck pa at ipapakita sayo yung binili mO. Pwede pala un sa bahay na ang payment? Hmmm

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  17. Dapat bago nyo tinanggap yong na deliver na item check nyo muna, kung hindi yon yong binili mo wag mo tanggapin.... kasi bago naman sila mag commit ng item they make sure na may stock sila, kung wala naman sasabihin nila kung ok lang sayo ang dispaly na o kaya pili ka ng iba...i think may dagdag bawas na sa kwento ng customer... pareho akong bumibili sa SM at Abenson and once an employee of one them... hindi nila sisirain ang pangalan nila sa ganitong klaseng reklamo..

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  18. Parang di naman kapani-paniwala yan, kasi I've been buying from Abenson's for more than a decade and am happy with their service. Bago ka nila pagbayarin, they check first if may stock sa store o warehouse. If for delivery yung appliance, they either charge you the delivery fee or waive it, if you're a valued customer. Kapag na-deliver naman, the delivery guy will ask you to check the appliance if tama at kung okay, as in walang dent. Dati yung ref na binili ko may dent sa likod, pi-null out nila at saka pinalitan agad that same week.

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  19. Iba iba ata rules ng abenson per branch. May branch na installment may branch na full dapat agad.

    in this case, abenson rob galleria ang tinutuloy ng ngsend which i know tumatanggap ng installment kasi i bought tv there same mode 50 percent down then ung kalahati upon delivery.

    Ok naman ung tv na dineliver ng galleria branch. Minalas lng ung ngsemd nabiktima ng bad service.

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  20. doon ko binili yung led tv ko, wala naman akong naging problema sa abenson's! tska I paid in full bago I-deliver sa akin yung tv. weird lang, pwede pala na half muna tas yung balance upon delivery? wala naman sinabi sa akin ang abensons na ganun. tska yung una kong nagustuhan sinabi sa akin na wala na palang stock kaya kung yun pa din daw ang gusto ko mag-aantay pa daw ako ng ganung model kasi kukunin pa sa warehouse nila. eh gusto ko na talaga bumili ng tv kaya pumili na lang ako ng ibang brand. kaya happy naman ako sa naging service sa akin ng abenson's.

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