Given that this certain celebrity has rude attitude, as part of work ethics and customer service, you should NEVER share this kind of rants and satirical statements online. It gives the public an impression that you're not commited in maintaining the sense of integrity and professionalism and your company that you are currently affiliated with is not giving you guidelines to maintain etiquette in giving feedback. Whether you like it or not, regardless on how the customers' treat you, it boils down to professionalism and maintaining the sense of commitment of Customer Satisfaction in accordance to the company's policies and procedures. At the end of the day, "customer is always right" because they pay for the service and your job is just to reinforce policies and procedures not to say your rants about giving services to the customers. The way you deal with them and how you give feedback is the exact reflection of your company. No wonder Cebu Pacific sucks in different aspects.
1:12 im thinking wala ka background sa flying or whatsoever na pinagssbi mo. Anong customer is always right eh safety ang pinaguusapan jan. Nde naman service pra mabgyan mo ng satisfaction un customer mo.
It is his right to express his feelings in his private account. Wala syang pinangalanan na tao so walang problema sa sinabi nya. Karapatan nya yan dahil feeling masyado mga taong nagka bag lang ng mamahalin feeling kung sino na eh after a while laos na rin yan bag na bitbit bila at iba na naman ang uso.
sorry but the customer is always right is so yesterday no. and hindi uso yan when it comes to safety! And ginawa nya ang trabaho nya he even knelt down para sya gumwa ng ayaw gawin nung celeb pax.
"Customer is always right?!" In flying, safety precaution is always right. You fly with an airline, you follow their rules! This is not a freaking restaurant!
Agreed 100%!!! So unprofessional of this Anton guy. Ranting about a customer not only look bad on you but also reflects the kind of company you work for. Cebu Pacific should fire you for such unprofessional behaviour, dragging their name to such ignorant post. While I agree the said celebrity was on the wrong, what you did is worst! You had to resort to social media para lang pag usapan mga customers nyo????? You're in the service industry, if you can't take the heat, get out of the kitchen!
Customer is always right? Ha ha... can I block the Exit door sa plane with my expensive bag kasi customer ako at I have the right? Are you even thinking? Geessh... Hindi po ito jeepney na pag nasira bababa nalang kayong lahat. Eroplano po ito mga ateng. May rules and regulations at safety procedure.
some people here just read the phrase "CUSTOMER IS ALWAYS RIGHT", they didnt even read the succeeding phrases like "REINFORCE POLICIES AND PROCEDURES" . Tama naman sabi ng comment, ang sabi wag kakalimutan ang reinforcement ng Policies basta tama ang pagkakadeliver nito hindi online ranting
To 1:49,2:28,1:57 and 1:56 Kindly reread my comment, my comment is about his very UNPROFESSIONAL and UNETHICAL way of rating online. And the safety aspect that you were mentioning about is included in my comment about "CUSTOMER SATISFACTION IN ACCORDANCE TO POLICIES AND PROCEDURES" . Duh? Mahirap bang intindihin yun? I understand that hes following the safety procedures pero his way of ranting is REALLY WAY OFF and unprofessional.
1:56 In social networking sites, anything that is shared in public is subject to public use. Apparently, his post is not so private at all, the privacy setting is PUBLIC.
That is the only avenue a flight attendant can vent his frustration from celebrities claiming entitlements inside the aircraft. He maybe UNPROFESSIONAL, but let the chips fall where it may.
He deleted his post na. I hope this guy knows he's representing the company he works for in a negative way. Talking about your customers on social media even though they are wrong is such an a-hole move. Go back to school cuz apparently you don't know the meaning of professionalism. Also, check your arrogance meter, it's way too big for your already fat head!
un yta kc ung way ng attendant para ma reach ang artista. pa remind sakanila na dapat "safety over ka artehan." kaung mga artista kau.. matuto naman kaung lumugar sa ka artehan niyo.
Yes, one should NEVER complain or rant anything about your job online, even if your account is "private." Hello, there are so many articles online posting about this already. Remember, YOU are a "brand." Whatever you post online reflects your personality as a whole. For sure, this Anton guy is already "bad shot" with his superiors. Other companies will also be wary of hiring him. Tsk.
Customer is not always right but they all deserve to be treated right... There's no need to share your dissatisfaction over the customer's reaction. Regardless that you didn't mention the customer's name, you still bad mouth him/her. If you cannot let go a simple s***... you better find another job. There are other worst scenario believe me... Try not to take it on a personal level... Trabaho lang;)
Tama naman siya e. This is a reminder to ALL people boarding ANY flights. Standard protocol na yan. Social media is the most powerful tool right now. If it takes to post something like this para umayos ang mga tao why not. He did not name names or said anything other than what actually happen.
Exactly it's so unprofessional of him...he could have addressed the isaue right there and then...elevated it to the higher ups but to betray a customer's trust in your company and in you being part of the company is so unethical...
The airlines industry is one of the few exceptions sa "the customer is always right" because of the industry's concern with safety. Kahit nga magjoke ka ng bomba, they can hold you. Or if you're rude to the FA, they can offload you. So no, FA was actually nice. If international flight ito, napa-alis na si feeling star sa eroplano if ayaw nya ipaimpis ng mabuti ang so-called expensive bag nya.
unprofessional na ang attendant.. e ung ka artehan ng artista.. wala nalang bang kwenta un??? ipa walang bahala nalang ba?? mas importante na ngaun ang ka artehan nya kesa sa safety ek ek? wow naman. kaung mga artista kau, alam nyo na na merong social media, kung ayaw nyo masira imahe nyo magdahan dahan naman kau sa pananalita niyo or kilos nyo lalo na pag nasa public kau kc d nyo kilala anong klaseng tao makakahalobilo niyo.. gaya nung attendant.. na sinasabi ng laht ng unprofessional, db??? pano nalang kung napapalibutan kau ng mga unprofessional na katulad nya??? ede masisira talag kau.
Anon hahaha It is obvious you have not rode a plane. Customer is always right does NOT apply in planes and flights. We are not talking about Divisoria or a fastfood chain here where you can brag that customer is right. If you joke about bombs on a flight you will be booted out of the plane. Thats the rule in every country!
Oo maarte yung artista. Pero at the end of the day, no harm done. I don't think s/he caused unnecessary delay. And please, am sure madaming maarteng passengers in each flight, celeb or not. Celeb kasi yun na encounter ni Anton kaya nagpa ka FP sya sa FB niya.
Eh si Anton, he did a more lasting damage to himself and to the company.
arrogant celebrity. In case of emergency, your bag will be an obstruction going to the exit door. Safety is always the priority of every airline and why don't you just stow your bag in the over headbin. If others can comply, why not you? You're not the first person with an expensive bag to ride a plane. If the FA can't rant on his own social media account, then where? It's his channel to rant, and what he did is a reminder to s****d passengers like the arrogant celeb who can't comply to safety rules.
Im more concerned to the fact that the celebrity owns an expensive bag yet she chose to fly with Cebu Pacific??? She could afford flying with PAL, not with a budget airline.
Pag last minute flights, kadalasan mas mahal pa sa Cebu Pacific. Akala lang ng tao porket budget airline palaging mura so they don't bother checking other rates.
Cebu Pac's airfare is almost the same as PAL if it is not on sale. The celeb probably is flying PAL because of some tie up with his/her network (assuming that celeb is in Davao for a show). Or, due to flight availability kaya sya nag Cebu Pac. As simple as that
True! although im mot saying na tama si artista but it's unprofessional to rant like this online. Diba dapat mas concerned siya pangalagaan ang name ng company that he works for? That's basic work etiquette.
This makes me think that Cebu Pac does not have a social media memo for their employees where thete are guidelines abt posting rants like this. Most companies will sanction the owner of this account as it compromises the image and intergrity of the company.
True! Or maybe they do not have the budget for that. Dapat may seminar or something. Mangyayari mga tao lalo ma turn off sa cebu pac knowing that anytume they could be he subject of online ranting.
Sa panahon ngayon, kahit kasi sino nalang puwedeng sumakay ng plane. Naging bus nalang ngayon ang eroplano. If you want more space, pay up sa business class. doon malalaki ang overhead bins at you have your own big space. Kung hanggang cheap seats ka lang, mag tiis ka. Kailangan mong isaksak yung "expensive" bag mo sa maliit na bin o di kaya sa may foot area mo. Gets mo?
At bakit kasi magdadala ng expensive bag kung sa cebu pac naman pala sadakay? If this celebrity was heading there for work i think wala sya choice kundi sumakay sa plane na sponsor ng show (??)
BUT.. Really? Posting this on social media? I know it is his personal acct but you know your social responsibility.. I know a lot of professional people and I think they have more problems/challenges than this guy but they do not rant using their facebook. There's a right venue for that and not through FB or Twitter where the whole social media world could see. Not so professional.
exactly that is the point why he opted to publish it on FB in order to have more audience so that self-righteous and ignorant people like you know who will become aware of the necessity of obeying safety rules. so tell me what is the proper venue for this? during emergency situation? then good luck to you 506.
oo nga kasi masisira ang imahae ng artista.. kung sino man yang nagpunta ng davao dbaaa??? kung bakit pa kc nag iinarte sa public place wherein may isang unprofessional na attendant db?? naakuuu nakuuuuu.. kawawang artista. maging cautious kasiii, kasi sikat kaaaaa e.
and theres a right venue for kaartehan why in the plane pa where maraming pasahero.. bakit d naisip ni artista na.. "ayy ? this is for safety purposes.. d muna ako mag iinarte, public pa. masisira ako pag mag iinarte ako.."
If Anton wants to remind his "followers" about safety, he could have done so without talking smack about his customers. A simple "kaartaehan over safety" post would have suffice. Probably he lacks the eloquence to do that? Or talagang he just wants to be controversial?
Remember as an FA, he is the "face" of the company. Does Cebu Pac want to be represented by a whiny, backstabbing peson? No. Then again, Cebu Pac is not exactly known for its customer service right?
No, its his account. he can do whatever he wants to do with it. Did he name names here. He was just venting. This should serve as a warning to future pax. If you can't fit your hand carry bag inside the hatrack, then, check it in. Safety is always the airline's priority.
Sa totoo lang maarte at feeling entitled ang celeb na ito. Unahin ang safety, hindi ang kaartehan! At sa mga nagsasabi na kesyo walang GMRC ang nagpost ng rant nya online, WHATEVER! Walang mali sa ginawa nya dahil d naman nya pinangalanan.
Am guessing you do not work in a reputable company/corporation or if you have a business, you do not teach your employees etiquette. Even if he did not name ng person, he still whined about his company's customers. He is still complaining about his job which is a big NO NO. Good luck in finding another job.
But knowing Cebu Pac's professionalism, am sure they will let this dude off the hook with just a minor slap on the wrist.
Naglipana na talaga ngayon mga walang modo at feeling kuno-kuno. Akala mo mas mayaman pa kay Ayala kung mag-aasta. Don't shoot the messenger, defenders! Anuba..
Unprofessional for the FA to post this incident. People get fired for these kind of posts/rants. Pwede naman "paalala lang" but giving a certain scenario & just even vaguely describing someone could cost him his job. Di ka lalo makakalipat sa PAL sa ganyang attitude mo, tey.
Pagpasensiyahan na lang natin, first time siguro nung so called celebrity to ride a plane. Baka mas importante pa sa kanya ang bumili ng mamahaling bag kesa magtravel.
yes the celebrity might have been RUDE but you are UNPROFESSIONAL and UNETHICAL. i hope this post reaches cebu pacific mgmt so that they can retrain you to be a professional flight attendant and not a loose lipped blabber mouth
Work ethic! lahat naman ng employees dumadaan sa frustration at lahat ng establishment or eeven airline e may rude customers. Hindi nawawala yan pero true na hindi dapat ng vevent sa public. If may nilabag na policy or law ang customer, it should be handled professionally. Report c pilot, at bk mapababa din. Pero hindi na dapat naka status pa sa facebook. Very unprofessional, kelangan yata bumalik sa school para mag take ulit ng work ethics 101. If I were his boss, id give him disciplinary action, e kaya lang hindi so good for you dude. Rant more!
Sauce. Feeling ko yung mga nagcocomment ng against sa post nung Anton eh katukayo nung tinutukoy niya sa post niya. Aminin niyo may point naman kasi. Baka mamaya kung kayo nasa sitwasyon niya eh ganyan din gagawin niyo.
well mr anton villanueva, you could have instructed the passenger instead of putting your hands on her bag. i know most of the makudas here wont agree with me but i personally find it as invasion of my privacy and personal space when anyone touches my personal belongings without my persmission. sana before mo isinuksok sa ilalim ang bag ni passenger eh sinabihan mo na lang muna or at the very least asked her permission. S*** ka talaga!
Invasion of privacy??it does not take a genius to know that when riding an airplane one must follow airline safety precautions! if you don't want somebody touches your things better follow instructions,so simple. Not unless di ka lang nakakaintindi ng instruction at nagpapa importansiya ka!
As a flight attendant, you honestly think we like touching people's bags? Its not even our job to help you carry your bags. The FA touchéd the hand carry of the artista bec the actor wasn't following safety instructions. The FA had to put the bag away for safety reasons. FYI, for take off and landing, bags are suppose to be inside the overhead bins or tucked under the seat. Never along the aisles at all or over wing exits. This is done so in case of an emergency situation, it is easy to evacuate the aircraft asap
4:17 antayin tlgang umuo si artista bfore mg start ng safety instruction? gsto mo ng delay? mxdo nang paimportante ha? bakit disabled ba yang artista na yan para di marinig ang reminders through paging system ng eroplanong sinasakyan nya?? arte arte, may tamang lugar sa kaartehan.
bingi yta or sadyang walang innitiative c star. na walang paki alam, kahit nkaka bingi nang announcement bsta okey si bag. Mas impt yta c bag kesa buhay nya. Kalurkzzz. Haha.
while most of Cebu Pacific, Air Asia and other low cost airline cabin attendants are doing their jobs meron talagang mga kagaya nito na feeling superior magtrabaho.. no sense of professionalism in handling clients no wonder he is where he's at kung makasafety bullshit, mukhang papansin lang..
maxado kaung concern kay FA aaa.. si artista, wala nalang bang kwenta dito?? may mali di xa.. he/she o kung sino man yang artista na yan needs constructive criticism also! ma concern din tau sa kanya.. he/she needs change for good also :)
Da hu ba kc?
ReplyDeleteKaw daw un!
DeleteHonga! Da who iteyyyyy!!!!???? Kung mahubog at maganda e Mali ka dun Anton!, pero Kung so-so lungs eh buruhin mo siya Anton!
DeleteI think this is R.. Ang alam ko na celebrity pumunta ng Davao recently para sa audition ng show nila..
ReplyDeleteBI ba eto? Bakit walang clue!
ReplyDeleteOhhh.sino kaya ito.
ReplyDeleteGiven that this certain celebrity has rude attitude, as part of work ethics and customer service, you should NEVER share this kind of rants and satirical statements online. It gives the public an impression that you're not commited in maintaining the sense of integrity and professionalism and your company that you are currently affiliated with is not giving you guidelines to maintain etiquette in giving feedback. Whether you like it or not, regardless on how the customers' treat you, it boils down to professionalism and maintaining the sense of commitment of Customer Satisfaction in accordance to the company's policies and procedures. At the end of the day, "customer is always right" because they pay for the service and your job is just to reinforce policies and procedures not to say your rants about giving services to the customers. The way you deal with them and how you give feedback is the exact reflection of your company. No wonder Cebu Pacific sucks in different aspects.
ReplyDelete1:12 im thinking wala ka background sa flying or whatsoever na pinagssbi mo. Anong customer is always right eh safety ang pinaguusapan jan. Nde naman service pra mabgyan mo ng satisfaction un customer mo.
DeleteI totally agree with your comment is spot on. Double like, thumbs up. Pati thumbs sa paa ko naka thumbs up na din :P
DeleteIt is his right to express his feelings in his private account. Wala syang pinangalanan na tao so walang problema sa sinabi nya. Karapatan nya yan dahil feeling masyado mga taong nagka bag lang ng mamahalin feeling kung sino na eh after a while laos na rin yan bag na bitbit bila at iba na naman ang uso.
Deletesorry but the customer is always right is so yesterday no. and hindi uso yan when it comes to safety! And ginawa nya ang trabaho nya he even knelt down para sya gumwa ng ayaw gawin nung celeb pax.
Delete"Customer is always right?!" In flying, safety precaution is always right. You fly with an airline, you follow their rules! This is not a freaking restaurant!
DeleteAgreed 100%!!! So unprofessional of this Anton guy. Ranting about a customer not only look bad on you but also reflects the kind of company you work for. Cebu Pacific should fire you for such unprofessional behaviour, dragging their name to such ignorant post. While I agree the said celebrity was on the wrong, what you did is worst! You had to resort to social media para lang pag usapan mga customers nyo????? You're in the service industry, if you can't take the heat, get out of the kitchen!
DeleteCustomer is always right? Ha ha... can I block the Exit door sa plane with my expensive bag kasi customer ako at I have the right? Are you even thinking? Geessh... Hindi po ito jeepney na pag nasira bababa nalang kayong lahat. Eroplano po ito mga ateng. May rules and regulations at safety procedure.
Deletesome people here just read the phrase "CUSTOMER IS ALWAYS RIGHT", they didnt even read the succeeding phrases like "REINFORCE POLICIES AND PROCEDURES" . Tama naman sabi ng comment, ang sabi wag kakalimutan ang reinforcement ng Policies basta tama ang pagkakadeliver nito hindi online ranting
DeleteTo 1:49,2:28,1:57 and 1:56
DeleteKindly reread my comment, my comment is about his very UNPROFESSIONAL and UNETHICAL way of rating online. And the safety aspect that you were mentioning about is included in my comment about "CUSTOMER SATISFACTION IN ACCORDANCE TO POLICIES AND PROCEDURES" . Duh? Mahirap bang intindihin yun? I understand that hes following the safety procedures pero his way of ranting is REALLY WAY OFF and unprofessional.
1:56 In social networking sites, anything that is shared in public is subject to public use. Apparently, his post is not so private at all, the privacy setting is PUBLIC.
DeleteThat is the only avenue a flight attendant can vent his frustration from celebrities claiming entitlements inside the aircraft. He maybe UNPROFESSIONAL, but let the chips fall where it may.
DeleteHello??? May parachute sa bag nya teh para ready hilain???
DeleteHe deleted his post na. I hope this guy knows he's representing the company he works for in a negative way. Talking about your customers on social media even though they are wrong is such an a-hole move. Go back to school cuz apparently you don't know the meaning of professionalism. Also, check your arrogance meter, it's way too big for your already fat head!
Deleteun yta kc ung way ng attendant para ma reach ang artista. pa remind sakanila na dapat "safety over ka artehan."
Deletekaung mga artista kau.. matuto naman kaung lumugar sa ka artehan niyo.
Spot on! Totally right 1:12 am Agree with you.
DeleteCustomer always right lang ang naintindihan nila.. Eh iyong professionalism at work ethics.Sige lahat lagay niyo social media pati amoy ng utot niyo
DeleteYes, one should NEVER complain or rant anything about your job online, even if your account is "private." Hello, there are so many articles online posting about this already. Remember, YOU are a "brand." Whatever you post online reflects your personality as a whole. For sure, this Anton guy is already "bad shot" with his superiors. Other companies will also be wary of hiring him. Tsk.
DeleteCustomer is not always right but they all deserve to be treated right... There's no need to share your dissatisfaction over the customer's reaction. Regardless that you didn't mention the customer's name, you still bad mouth him/her. If you cannot let go a simple s***... you better find another job. There are other worst scenario believe me... Try not to take it on a personal level... Trabaho lang;)
DeleteTama naman siya e. This is a reminder to ALL people boarding ANY flights. Standard protocol na yan. Social media is the most powerful tool right now. If it takes to post something like this para umayos ang mga tao why not. He did not name names or said anything other than what actually happen.
DeleteCustomer service 101: You should not talk about your interaction with your clients in public esp of its unsatisfactory.
DeleteSabi ng teacher ko: Customers may not be always right, but they must always be satisfied.
DeleteExactly it's so unprofessional of him...he could have addressed the isaue right there and then...elevated it to the higher ups but to betray a customer's trust in your company and in you being part of the company is so unethical...
DeleteThe airlines industry is one of the few exceptions sa "the customer is always right" because of the industry's concern with safety. Kahit nga magjoke ka ng bomba, they can hold you. Or if you're rude to the FA, they can offload you. So no, FA was actually nice. If international flight ito, napa-alis na si feeling star sa eroplano if ayaw nya ipaimpis ng mabuti ang so-called expensive bag nya.
Deleteunprofessional na ang attendant.. e ung ka artehan ng artista.. wala nalang bang kwenta un??? ipa walang bahala nalang ba?? mas importante na ngaun ang ka artehan nya kesa sa safety ek ek? wow naman. kaung mga artista kau, alam nyo na na merong social media, kung ayaw nyo masira imahe nyo magdahan dahan naman kau sa pananalita niyo or kilos nyo lalo na pag nasa public kau kc d nyo kilala anong klaseng tao makakahalobilo niyo.. gaya nung attendant.. na sinasabi ng laht ng unprofessional, db??? pano nalang kung napapalibutan kau ng mga unprofessional na katulad nya??? ede masisira talag kau.
DeleteAnon hahaha It is obvious you have not rode a plane. Customer is always right does NOT apply in planes and flights. We are not talking about Divisoria or a fastfood chain here where you can brag that customer is right. If you joke about bombs on a flight you will be booted out of the plane. Thats the rule in every country!
DeleteOo maarte yung artista. Pero at the end of the day, no harm done. I don't think s/he caused unnecessary delay. And please, am sure madaming maarteng passengers in each flight, celeb or not. Celeb kasi yun na encounter ni Anton kaya nagpa ka FP sya sa FB niya.
DeleteEh si Anton, he did a more lasting damage to himself and to the company.
arrogant celebrity. In case of emergency, your bag will be an obstruction going to the exit door. Safety is always the priority of every airline and why don't you just stow your bag in the over headbin. If others can comply, why not you? You're not the first person with an expensive bag to ride a plane. If the FA can't rant on his own social media account, then where? It's his channel to rant, and what he did is a reminder to s****d passengers like the arrogant celeb who can't comply to safety rules.
Delete" If the FA can't rant on his own social media account, then where?"- to friends, family, coworkers?
DeleteIm more concerned to the fact that the celebrity owns an expensive bag yet she chose to fly with Cebu Pacific??? She could afford flying with PAL, not with a budget airline.
ReplyDeleteTumfak
DeletePag last minute flights, kadalasan mas mahal pa sa Cebu Pacific. Akala lang ng tao porket budget airline palaging mura so they don't bother checking other rates.
DeleteBaka work-related flight and it's free
DeleteCebu Pac's airfare is almost the same as PAL if it is not on sale. The celeb probably is flying PAL because of some tie up with his/her network (assuming that celeb is in Davao for a show). Or, due to flight availability kaya sya nag Cebu Pac. As simple as that
DeleteTruew!!
ReplyDeleteIsa isahin na ang mga artista kung sino pumunta ng davao recently!
ReplyDeleteSino kaya yan ? Any idea?
ReplyDeleteMaybe he should read that in front of all the passengers. Hopefully, that will put all the feeling entitled passengers in their proper places.
ReplyDeleteAng taray ni ate g buti sana kung maganda serbisyo din nyo!
ReplyDeleteTrue! although im mot saying na tama si artista but it's unprofessional to rant like this online. Diba dapat mas concerned siya pangalagaan ang name ng company that he works for? That's basic work etiquette.
Deletekoyang wag ng daanin sa pari parinig! pangalanan mo na dpat yan!
ReplyDeleteE di sna sa kanya ka nagreklamo or sa management hindi sa social media! Papansin ka lang e. Gusto mong magpasikat dun ka sa showtime! Sows!
ReplyDeleteThis makes me think that Cebu Pac does not have a social media memo for their employees where thete are guidelines abt posting rants like this. Most companies will sanction the owner of this account as it compromises the image and intergrity of the company.
ReplyDeleteTrue! Or maybe they do not have the budget for that. Dapat may seminar or something. Mangyayari mga tao lalo ma turn off sa cebu pac knowing that anytume they could be he subject of online ranting.
Deletehow do u know he wasn't?
DeleteCebu pac again? Me gmrc training ba tong mga to?
ReplyDeleteEh ikaw, may Reading and Comprehension lessons ka ba?! Read again.
Deletemagbasa ka ulit 'te
DeleteSa panahon ngayon, kahit kasi sino nalang puwedeng sumakay ng plane. Naging bus nalang ngayon ang eroplano. If you want more space, pay up sa business class. doon malalaki ang overhead bins at you have your own big space. Kung hanggang cheap seats ka lang, mag tiis ka. Kailangan mong isaksak yung "expensive" bag mo sa maliit na bin o di kaya sa may foot area mo. Gets mo?
ReplyDeleteAt bakit kasi magdadala ng expensive bag kung sa cebu pac naman pala sadakay? If this celebrity was heading there for work i think wala sya choice kundi sumakay sa plane na sponsor ng show (??)
DeleteYes. Safety should come first. I agree.
DeleteBUT.. Really? Posting this on social media? I know it is his personal acct but you know your social responsibility.. I know a lot of professional people and I think they have more problems/challenges than this guy but they do not rant using their facebook. There's a right venue for that and not through FB or Twitter where the whole social media world could see. Not so professional.
exactly that is the point why he opted to publish it on FB in order to have more audience so that self-righteous and ignorant people like you know who will become aware of the necessity of obeying safety rules. so tell me what is the proper venue for this? during emergency situation? then good luck to you 506.
Deleteanon 4:59 kahit mag pal pa sya it's the same thing. all airlines pare pareho lang halos ang safety standards.
Deleteoo nga kasi masisira ang imahae ng artista.. kung sino man yang nagpunta ng davao dbaaa??? kung bakit pa kc nag iinarte sa public place wherein may isang unprofessional na attendant db?? naakuuu nakuuuuu.. kawawang artista. maging cautious kasiii, kasi sikat kaaaaa e.
Deleteand theres a right venue for kaartehan why in the plane pa where maraming pasahero.. bakit d naisip ni artista na.. "ayy ? this is for safety purposes.. d muna ako mag iinarte, public pa. masisira ako pag mag iinarte ako.."
DeleteDear 6:26,
DeleteIf Anton wants to remind his "followers" about safety, he could have done so without talking smack about his customers. A simple "kaartaehan over safety" post would have suffice. Probably he lacks the eloquence to do that? Or talagang he just wants to be controversial?
Remember as an FA, he is the "face" of the company. Does Cebu Pac want to be represented by a whiny, backstabbing peson? No. Then again, Cebu Pac is not exactly known for its customer service right?
Namedrop na koya ano ba
ReplyDeletehindi ko maintindihan kz never pa ako nakasakay ng eroplano jeep at bus lng ako..goodmorning mga ka FP
ReplyDeletegusto magartista ni kuya kya nagpapapansin wag k magreklamo s social media
ReplyDeleteThis Anton Cabin Crew is sooo unethical.
ReplyDeleteNo, its his account. he can do whatever he wants to do with it. Did he name names here. He was just venting. This should serve as a warning to future pax. If you can't fit your hand carry bag inside the hatrack, then, check it in. Safety is always the airline's priority.
DeleteCustomer has the right! So please, huwag lagi sabihin yang customer is always right.
ReplyDeletePeace!✌
Sa totoo lang maarte at feeling entitled ang celeb na ito. Unahin ang safety, hindi ang kaartehan! At sa mga nagsasabi na kesyo walang GMRC ang nagpost ng rant nya online, WHATEVER! Walang mali sa ginawa nya dahil d naman nya pinangalanan.
ReplyDeleteAm guessing you do not work in a reputable company/corporation or if you have a business, you do not teach your employees etiquette. Even if he did not name ng person, he still whined about his company's customers. He is still complaining about his job which is a big NO NO. Good luck in finding another job.
DeleteBut knowing Cebu Pac's professionalism, am sure they will let this dude off the hook with just a minor slap on the wrist.
Tulog na FA anton
Deletesi Tambay sa bahay ni kuya?
ReplyDeleteDapat dito sa personality na ito, manood ng air crash investigation. Para alam nila kung gaano kaimportante yung vacant spaces na yan
ReplyDeleteNaglipana na talaga ngayon mga walang modo at feeling kuno-kuno. Akala mo mas mayaman pa kay Ayala kung mag-aasta. Don't shoot the messenger, defenders! Anuba..
ReplyDeleteUnprofessional for the FA to post this incident. People get fired for these kind of posts/rants. Pwede naman "paalala lang" but giving a certain scenario & just even vaguely describing someone could cost him his job. Di ka lalo makakalipat sa PAL sa ganyang attitude mo, tey.
ReplyDeletechanged na yung privacy setting ng post na yan..
ReplyDeleteRESPECT MY SPACE na ang kuda nung nagpost.
effort sa pag search ka ha. hahaha
Deletebale wala rin kuya kasi hindi mo naman inaydentify..could be anyone. kahit hindi celeb.
ReplyDeletePagpasensiyahan na lang natin, first time siguro nung so called celebrity to ride a plane. Baka mas importante pa sa kanya ang bumili ng mamahaling bag kesa magtravel.
ReplyDeleteyes the celebrity might have been RUDE but you are UNPROFESSIONAL and UNETHICAL. i hope this post reaches cebu pacific mgmt so that they can retrain you to be a professional flight attendant and not a loose lipped blabber mouth
ReplyDeleteThe FA did not reveal the name of the celeb. It is not unprofessional or unethical
DeleteHay naku. He should have just kept quiet. Alam ba ng CebPac na nagra-rant itong empleyado nila?
ReplyDeleteNakakabili ng "mahal" na bag pero di makafly ng mahal din? Echoserang frog
ReplyDeleteWork ethic! lahat naman ng employees dumadaan sa frustration at lahat ng establishment or eeven airline e may rude customers. Hindi nawawala yan pero true na hindi dapat ng vevent sa public. If may nilabag na policy or law ang customer, it should be handled professionally. Report c pilot, at bk mapababa din. Pero hindi na dapat naka status pa sa facebook. Very unprofessional, kelangan yata bumalik sa school para mag take ulit ng work ethics 101. If I were his boss, id give him disciplinary action, e kaya lang hindi so good for you dude. Rant more!
ReplyDeleteUNETHICAL. Good luck sa career mo te. Bell pepper ka.
ReplyDeleteexpensive bag pero fly sa cebu pac
ReplyDeleteSauce. Feeling ko yung mga nagcocomment ng against sa post nung Anton eh katukayo nung tinutukoy niya sa post niya. Aminin niyo may point naman kasi. Baka mamaya kung kayo nasa sitwasyon niya eh ganyan din gagawin niyo.
ReplyDeletemas importante kay artista ang BAG kesa SAFETY. mas importante kay attendant ang AWARENESS kesa sa kanyang JOB.
ReplyDeletewell mr anton villanueva, you could have instructed the passenger instead of putting your hands on her bag. i know most of the makudas here wont agree with me but i personally find it as invasion of my privacy and personal space when anyone touches my personal belongings without my persmission. sana before mo isinuksok sa ilalim ang bag ni passenger eh sinabihan mo na lang muna or at the very least asked her permission. S*** ka talaga!
ReplyDeleteFA instructed the celeb but would not follow
DeleteInvasion of privacy??it does not take a genius to know that when riding an airplane one must follow airline safety precautions! if you don't want somebody touches your things better follow instructions,so simple. Not unless di ka lang nakakaintindi ng instruction at nagpapa importansiya ka!
DeleteAs a flight attendant, you honestly think we like touching people's bags? Its not even our job to help you carry your bags. The FA touchéd the hand carry of the artista bec the actor wasn't following safety instructions. The FA had to put the bag away for safety reasons. FYI, for take off and landing, bags are suppose to be inside the overhead bins or tucked under the seat. Never along the aisles at all or over wing exits. This is done so in case of an emergency situation, it is easy to evacuate the aircraft asap
Delete4:17 antayin tlgang umuo si artista bfore mg start ng safety instruction? gsto mo ng delay? mxdo nang paimportante ha? bakit disabled ba yang artista na yan para di marinig ang reminders through paging system ng eroplanong sinasakyan nya?? arte arte, may tamang lugar sa kaartehan.
Deletebingi yta or sadyang walang innitiative c star. na walang paki alam, kahit nkaka bingi nang announcement bsta okey si bag. Mas impt yta c bag kesa buhay nya. Kalurkzzz. Haha.
Deletewhile most of Cebu Pacific, Air Asia and other low cost airline cabin attendants are doing their jobs meron talagang mga kagaya nito na feeling superior magtrabaho.. no sense of professionalism in handling clients no wonder he is where he's at kung makasafety bullshit, mukhang papansin lang..
ReplyDeletefeeling much!!
maxado kaung concern kay FA aaa.. si artista, wala nalang bang kwenta dito?? may mali di xa.. he/she o kung sino man yang artista na yan needs constructive criticism also! ma concern din tau sa kanya.. he/she needs change for good also :)
ReplyDeleteEh so sino na nga yung artista???
ReplyDelete