Repost: Philippine Airlines Responds to Karlie Kloss' Complaint

Image courtesy of www.rappler.com

Source: www.rappler.com

After top model Karlie Kloss slammed Philippine Airlines (PAL) on social media, the airline issued a statement Wednesday, June 8, and said that Karlie missed her flight because she came late to the check-in counter at JFK International Airport.

In a statement sent to media, PAL said that check-in counters close an hour before the estimated time of departure: "Flight departure was at 12:15 am, June 7, and counters closed at 11:15 pm, June 6; Ms. Kloss arrived at 11:40 pm."

After Karlie slammed the airline on social media, saying that they had the "worst customer service of all time," PAL apologized to her on Twitter. Karlie replied, tweeting that she would send them a private message.

In the press statement, PAL said that they're now communicating with Karlie to help her refund her ticket and rebook her flight to Vancouver:

"We are happy to note that Ms Kloss has gracefully responded to PAL's initial communication. The airline has likewise sent her a formal letter stating that there was no deliberate intention to cause her any disservice. To show the heart of the Filipino, we are extending her assistance to facilitate the refund of her unused ticket or to facilitate the rebooking of her flight."

News about Karlie's experience with PAL made headlines after the model documented it on Snapchat. Karlie went straight to the airport from the Council of Fashion Designers of America awards where she was a presenter.

In one of the videos she recorded, she said, "I travel international on a weekly basis. I have never had a worse customer experience than I have tonight. Thanks Philippine Air." – Rappler.com

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Just Trying Out New Moves for Her Career

The moment Talented Performer (TP) met Determined Celebrity (DC), he knew she was going to be special. After a few projects and appearances together, TP and DC had chemistry, which was noticed by fans. Working in the same network and similar projects gave the two the time to see and work with each other, thus building rapport. Given both are single, hooking up flowed naturally.

Although both have yet to admit their relationship, their closeness has made followers assume that something is indeed developing, and allegedly, TP and DC are getting cozy during their private moments. However, despite this budding partnership, TP and DC have to set their bankability and popularity among viewers. As both have been given individual projects, these endeavors have not really been considered hits. Bad timing could be the reason or the lack of interest in TP and DC could be blamed.

In other words, to generate attention, a new strategy has to be implemented. For instance, when uploaded photos of Newbie Actress (NA) vacationing in the latest favorite international destination became a hit, TP thought that such would be a good idea to drum up attention to DC. In her photos, NA showed off her trimmed body in her bikini. Netizens praised her photos and thus, interest was generated.

During an out of town gig, TP took the opportunity to take photos of DC wearing her bikini and posing in provocative poses. While being sexy is not a problem for DC, the interest in her career needs boosting. After TP uploaded photos of DC, the results they aimed for were achieved for the moment and netizens gave DC a second look. However, humor still emerged and soon, memes were made with the sexy photos of DC.

Being among homegrown talents of the network, DC seems to have good projects, while her contemporaries have been relegated to semi-retirement or have dropped out. Despite the presence of TP in her life, DC has allegedly a strong link with Powerful Personality (PP). PP is said to be fine with DC and TP having a special relationship, but prefers DC to drop everything when he gives her a call. The DC and PP connection has even led people to speculate why DC has always had good projects despite her inability to draw viewers and her need to improve her professional skills.

‘That which we manifest is before us; we are the creators of our own destiny. Be it through intention or ignorance, our successes and our failures have been brought on by none other than ourselves.’ ― Garth Stein

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