Saturday, March 23, 2019

Tweet Scoop: Jasmine Curtis-Smith Laments Sad Conditions of Filipino Employees of Facebook

Image courtesy of Twitter: jascurtissmith



Video courtesy of Twitter:  bbcthree

70 comments:

  1. OOOOOMMMMGGGGG! Ako nga GOOD DRAMA lang mapanuod aobrang affected na ko as in minsan nagsusungit akong hindi ko alam , PAANO PA SILA?

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    1. In my case, pag puro reklamo o palaaway, maarte masyado sa Facebook, unfollow or unfriend ko na kaagad. Ayokong maistress, how much more ganyan.

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  2. Salute sa lahat ng content moderators ng lahat ng social nedia platforms. Di ko kakayanin ang trabahong yan, i couldn't bear watching violent activities lalo na ang pag torture sa tao at hayop. Nope, even if I get paid a hundred thousand for it. Kaya saludo ako sa i yo, matibay ang loob ninyo. I hope eacj of ypu get paid what you deserved.

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    1. Its just like watching Games of Thrones, or a Brillante Mendiza film or a Quentin Tarantino or Some Japanese gore film or a so called Indie film. Rotten.com ang pinaka dahil walang nagmomoderate dun as in LAHAT ng karumal dumal andun! Masisira ulo mo pag mahina ang loob mo at nanuod ka nun!

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    2. I do think watching a violent film is different from watching those livestream on FB. Sa films, alam mong props, makeup and not not real yung nakikita mo. Whereas on live stream totoo yun, there are real lives not actors involved who might lose their lives or lose their youth, innocence or the promise of life.

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    3. @ mar 23 1:16am. Naku isa lang ang rotten, Inhope nga you didn’t mention the name, ang dami pang violent sites sa dark web grabe. Mas worse pa iba. I actually regret going to those sites, iba psychological scar na maiiwan nun that you can’t unsee. Nung una oks pa eh, lalo curious ka pero after a while it takes a toll on you psychologically. To those readig this, just stick to movies, iba ang reality nakakaawa lang makikita mo then yung effect sayo on the long run. Nakuu.. I remember there was even a dark site about obsession of corpses of good looking people. Omg. Haays. Basta don’t try it guys.

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  3. This is the first time I’ve been aware of this. Grabe.

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  4. I don’t see anything wrong with it. It’s your freaking job that you signed in to. There’s a lot more worse job, think about those na nasa SOCO, forensics. I dunno ha pero ang oa for me. Reklamador talaga mga pinoy

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    1. Easy for you to say that. Sometimes, you think you're ready but you're actually not.

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    2. Ung mga psychologists at psychiatrists nga meron ding psychologist or therapists to help them "unload". Bakit hindi ang moderators?

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    3. Hindi madali yung trabaho nila. It does affect you psychologically if you’re not prepared. May mga psychological evaluations ba sila pag ganito? Self-awareness exercises? Wala siguro kaya nakakaawa sila. They need support.

      Also yung mga nasa soco at forensics... those people went to school for it and were trained na to be prepared sa kung ano yung mga makikita nila. Pero even then, may mga cases din that can take a toll on you.

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    4. 12:32 ok ka lang? How do you know the limits of a person? Ang sinasabi lang just offer support in case they need it.

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    5. Wow 12:32, that's so insensitive of you. Unlike you, not all people can stomach looking at traumatic scenes every day. Even mga police and forensics, it can also mess with their minds. What more these people na just wanted, needed, to earn money? Some are just teenagers, geez!

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    6. Alam mo, hindi lahat kaya manood videos ng suicide, murder, torture (animal & human) tulad mo. These people, just to earn money, have to watch THOUSANDS of these videos. Maapektuhan talaga psyche mo nyan. Remember that video Daisy's Destruction where an 18-month old was being tortured? Marami sa nakapanood nun regretted clicking it. The child's cries was just etched in their mind. Now these content moderators encounter stuff like that all the time, imagine that?

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    7. Dont compare! Yun soco handa sila don since the beginning. They are trained numerous years for that. E yn mga moderators n yn natrain lng ng 1-3mos. siguro at hindi ksama don manood ng totoong pinupugutan ng ulo o manood ng totoong suicide araw-araw. But thank to them hindi n kumakalat yun ganon balita s socmed.

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    8. Yung SOCO tapos na yung ganap eto may pa video pa, minsan live pa. saka nasaan naman ang compassion mo? Wala ka atang puso.

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    9. 12:32 "Reklamador talaga mga pinoy" kitang-kita sa comment mo.

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    10. Wala kang puso. Period.

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    11. Just quit. OA nga

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    12. 12:32 you sound like such a caring and compassionate friend!

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    13. Please watch the documentary, 12:32AM. It's on Youtube. The agents work with the largest volumes of disturbing content in the world. Be considerate of their workplace safety.

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    14. Please watch the documentary, 12:32AM. It's on Youtube. The agents work with the largest volumes of disturbing content in the world. Be considerate of their workplace safety.

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    15. Napakasablay ng comment na ‘to. Smh. Iba ang soco, first nag school sila, and trained. And ibang iba ang forensics sa makikita mo violent videos like actual behaeading, stabbing while the person is tied up and moaning... hay naku you’re so freaking ignorant. As the others say, psychologists really advises people seeing violence to undergo sessions to unload mentally, heck, even psyschologists themselves do it.

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    16. Seriously? Well, you haven't experience working in a the BPO industry na outsource nla ang trabaho while those US companies are saving 80-90% of cost na pag outsource nla sa trabaho. Tapos with their jobs as content moderator na everyday their mental health is at stake and yes contract sla na pinirmahan but when they signed up for it the didn't know the account they'll work on.

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  5. This is traumatizing for those who want to quit but can’t because of the contract that they have already signed. Filipinos lang ba ang workers? Are there any other nationalities involved. This is a stressful job.

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  6. mahirap ang walang psychological support. 911 operators have that and can even file for extensive medical leave due to stress (or ptsd). dapat ganun din sa mga content moderators na yan.

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    Replies
    1. Meron sila psychological assessment every month. I know kasi I've worked in the same company but diff account. Worked kasi nagresign nako. Hahahaha.

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  7. Alam ko kung anong company ung nag outsource sakanila. Yes, kailangan talaga nila panuorin lahat lahat until sa dulo. Pero ang alam ko may counseling sessions sila. I just don't know if may premium ba sa sahod.

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  8. Change career then. I know it sounds easy but may hard to do but at the end of the day, they are aware that they have a choice. Ano ba mas important sa kanila, pera o mental/emotional health nila?they have to make a decision whether to quit or go on. 6 yrs of working as a content moderator?that is horrible.

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    Replies
    1. Ang dali magsabi. As if naman napakadali mag-switch ng careers sa Pilipinas. Nasa Pilipinas ka ba? Do you work?

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    2. Sometimes walang choice. You think they will stay there if they did.

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    3. Basta basta lang ba magbibitaw s tarabaho kahit magutom pamilya nila? Dali magsalita.

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  9. may mga call center na dito like tiktok at musically dito yun

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  10. Social media is the devil's playground. Sobra hirap ng trabaho na yan. Kahit magkano pa ibayad it's not enough. Walang konsensya ang Facebook, alam nila nuknukan ng hirap ng work tapos Barya lang pasweldo tapos wala pang alalay sa mga empleyado. Ive been off all social media for 4 years and it's one of my best decisions.

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    1. Pag sumisilip ako ng facebook lagi na lang ako na u-upset sa nakikita ko. I'm thinking of leaving na din social media.

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    2. @130 subukan mo nga. Nung una may hesitation ako na hwag gawin kasi I will lose contact with some people. Pero naisip ko yun mga importante sa akin Alam naman yun number ko and saan ako nakatira. Kung may importante silang kailangan ipaalam or sabihin sa akin they'll know where to find me. Isa pa may viber at whatsapp pa naman. Now I'm so much at peace kasi isa pa I'm an introvert so di talaga kami jive ng social media. Yun mga artista or taong may business na prinopromote etc etc naintindihan ko Kung bakit they need to do those. As for me na private individual lang I really don't see the point.

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    3. I’ve also been off social media for 2 years. I have a blogger friend and I’ve been exposed to how things work. So I guess, the appeal wore off. Social media is fake, pretentious and dangerous for mental health. It encourages a lot of negative traits and emotions. Narcissism, body image issues, fomo etc. For celebrities, it’s fine because people are interested in them but for private people I also don’t see the point.

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    4. I deactivated my account 3 years ago dahil naalibadbaran ako sa Facebook, seems like everyone has this "look at me" mentality and vying for likes. Life became more peaceful and productive. I was able to focus on myself, learned new things, and started several businesses.

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    5. Ako din, I deactivated my facebook for more than a year now. I don’t even miss it at all. I think it’s done me good.

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    6. Every year naglilinis ako ng friendlist. As in tanggal lahat except sa asawa ko at parents. Kung me magdagdag man sa kin nakaunfollow na lang ako.yun mga gusto ko lang na group at page ang nakikita ko sa timeline. Usually naman mga shops lang yun at homeschooling groups. Wala ako finafollow na news page. Anglaking bawas din sa stress.

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    7. I'm only keeping FB for the sake that it is a convenient way to be in touch with family members and friends. I view it as a tool, not a necessity. When I browse, I don't let myself get affected when I see posts that are not in line with mine. After all, we all don't think alike. 😉 Neither do I linger with posts, I just scan through when I am online. Snooze or unfollow if I get too irritated, but I won't call out a person for what they posted unless it is really gross and something that shouldn't be posted...and I do it via PM. So far it works for me, and haven't felt stressed with social media.

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  11. Naawa ako sa kanila. May nakita lang ako sa facebook na video na asong inabuso, hindi ko pa natapos yung video kasi ang sakit sa dibdib pero dinamdam ko ng ilang days yun. I'm sucha huge animal lover kaya na apektuhan ako ng husto. Papano pa sila na ilang libo ang ganong klase ng videos ang nakikita from animal to human abuse at kung ano ano pang nakaka upset na images at videos. Tapos wala pang any psychological support from their team. Grabe madedepress ka nyan!

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  12. a friend of mine ditched facebook for good.

    "i can sleep better now" she admits.

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    Replies
    1. Hindi naman kasi dapat lagi nakatutok sa Facebook. Ako online palagi pero hindi babad sa social media. I also make sure 2 hrs before I go to bed hindi ko na hawak ang phone ko and stop na din ang tv. Nagwowork naman for me. Nakakatulog ako ng mahimbing.

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  13. I have a similar job a few years ako. Yun account naman namin puro porn sites naman. Everyday un ang need namin panoorin. Akala nun iba masaya pero stressful masyado to d point na I need to resign kasi nagka thyroid problem na ako due to stress. Paano pa if videos with violence pa acct na napunta sakin? Baka sa mental na ako pulutin.

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    Replies
    1. May naapplayan ako na ganyan, inexplain sakin na porn ang papanoorin, rereviewhin ko.. Kaso hindi ako natanggap, feeling daw nila di ko kakayanin.

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    2. Please enlighten me, bakit po kailangan review-hin ang porn? Sorry question lang po.. Don't mean anything po. Thank you!

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    3. baka for porn lang ang video dapat makikita other than that like pugot ulo, pagpatay, suicide at rape videos ay kailangan I moderate.

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    4. 11:15 I'm not sure, but maybe to establish that there are no infants, toddlers, children, minors, animals, or unwilling participants.

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    5. 11:15 siguro kelangan nila i-scan kung sexy lang ang video or porn na. Bawal ang porn sa mga social media especially may access ang mga minors. Imagine kung magviral or pakalat kalat actual na nagtatalik or BJ. May mga pornsites for that it's not for social media. May mga nakakalusot pa rin sometimes na we users can also flag as obscene or porn.

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  14. It’s not only Facebook. I was outsourced before by a huge global media company to get all the latest breaking news worldwide from ordinary citizens. This job gave me knowledge that there are bombings, shootings, killings, road accidents, plane mishaps, refugees dying at sea and other heartbreaking in other parts of the world everyday. Araw araw ako umiiyak at nakakaloka kasi wala talagang emotional support. Mahirap talaga. Malaki man ang sweldo in dollars pa yan pero malulunod ka naman sa depression.

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    1. The gradual realization that the world is SO disturbingly cruel and messed up, then feeling the need to tell everyone for awareness yet hesitate to do so because you don't want to come off as "nega"... It's so emotionally draining, I feel you.

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  15. It's not just in Pinas and not just Facebook

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  16. Nakakatrauma itong trabaho nila

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  17. Grabeh! Sa atin pala inoutsourced yan. This is such an eye opener

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    Replies
    1. True! Postcolonialism lng ang nangyayri sa atin with this outsourcing.

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  18. Muntik nako magwork before sa isang magandang company na Facebook account and yes, ssad to say mababa sila magpasahod sa content moderator. Sa previous account na napuntahan ko, moderator ako sa isang dating side and just like them, i've seen worse. Nakita ko ang isang toddler giving BJ to her Father, all forms of killing to a person, more porn images and videos that we have to delete and some need to be escalated. Medyo nadadala ko sya sa panaginip ko pro buti calls nako ngayon.

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  19. Matagal na yang ganyang trabaho.. Ang alam ko may monthly session sila sa psychiatrist para ma check ang mental health nila.. May mga kilala ako sa account na yun and based sa mga kwento nila, medyo exaggerated yung nasa video..

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  20. This is actually my job and Yes, nakaka trauma minsan mga videos na napapanuod namin. hindi madali pero kinakaya

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  21. I worked as content moderator for several years. Sa taas ng required producitivity, sometimes desensitize ka na sa porno.

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  22. nag-content mod na rin ako non sa isang classified ads site, and grabe may drug dealing din and prostituion even sexual activities.

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    1. Is it not allowed to forward these videos to the police and can be used as evidence? Sayang naman if these videos can help solve crime?

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  23. Meron pong regular counseling sessions ang moderators. They can also request for a special session if they find it necessary. Their pay is higher than the usual BPO job din. People can say "heartless", pero you signed up for that kind of work e, so trabaho mo yan. I am not a Content Moderator but I know their line of work.

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    1. For sure si @1241 officer ng company Kaya todo defend at may parinig pa na mas mataas sahod sa moderators hahahha

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    2. I know this company. Mababa talaga sila magpasahod compared sa ibang companies. Bumabawi lang sa benefits. Hahahaha.

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    3. Di po ako officer. Pero wala naman sigurong masama kung i-share natin ang alam natin. Marami ngang magaling magshare pero wala namang alam. Or kung may alam man, superficial lang.

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    4. di rin ganon kalaki sahod nila… I work in the same company.

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  24. That is MENTAL TORTURE... they should be compensated well... praying for their mental health and sanity😞🙏

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  25. I am working in a hospital, minsan nadadala ko sa bahay ang stress at drama, what more sila na 8hrs or more eh nagfifilter ng mga graphic at violent videos and pics, subconsciously maaabsorb mo yan.

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  26. yung BPO company na pinagtatrabahuan ko ang may hawak ng twitter at fb... may mga friends ako na content moderators. alam ko every 3 mos. may psychological exam sila. wala ka kasi magagawa kung san ka malagay na project. it's either na tanggapin mo or mag resign ka. pero wala pa naman ako nababalitaang masamang mangyari sa mga agents dun. ewan ko lang din.

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