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Wednesday, July 20, 2016

FB Scoop: Cesar Montano Disgusted at Treatment of Airline during Stranded Time at Clark Airport


122 comments:

  1. Grabeng delay naman yan! 2 hours pa nga lang kami nun sa loob ng plane, naloloka na ko eh. Kaloka talaga mga airlines ngayon! They need to be more responsible for their passengers!

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    1. Hindi airline ang may fault. Closure of NAIA.
      Nood kasi ng news pag may time, hindi pabebe soaps lang.

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    2. Oreo na pala si montano. We were oreo daw.

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    3. Ano ba ang disgusting dyan? maliban sa na late at gutom sila, malinis naman ang paligid, may upuan sa plane at safe sila sa Clark. Maangal lang itong si Cesar.

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    4. Alam namin ang dahilan kaya wag kang pa entitled jan. Kala mo kakampi kami sa yo.

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    5. teh may sira ang runway kaya sinara muna para maayos para hind na sakali makadiskrasya. tiis tiis lang para naman sa kapakanan nyo un. anu bet mo gutom o aksidente?

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    6. teh may sira ang runway kaya sinara muna para maayos para hind na sakali makadiskrasya. tiis tiis lang para naman sa kapakanan nyo un. anu bet mo gutom o aksidente?

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    7. ME LUBAK KASI YUNG RUNWAY

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    8. Kawawa talaga yung mga sanay kumain ng 3x a day pag NAGKAGIYERA magugutom agad sila dahil hindi sanay sa pagkain ng simple...Buti na lang sanay na ako....

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    9. Baks 1:03 tawang tawa ako sayo..bka sa sobrang gutom nya eh tingin nya sa sarili nya e oreo na.😂

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    10. Dapat nung naconfirm na ng PAL na hindi sila pwedeng maglanding ng NAIA e pinababa na yung mga passengers at hindi pinaabot ng ganun katagal sa loob ng plane! Sa mga hindi pa nakakasakay ng plane natin dito e ang sikip niyang mga yan parang bus na makipot tapos andun ka lang sa loob with passengers na kakasikip!

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    11. TOTOO YAN! Kakauwi lang namin from 3pm arrival divert to clark then divert to naia ng 1am!!!! Walang pagkain kahit tubig sa loob ng 3pm to 12am!! Ibang airline naman ako sana manlang pinababa kami sa eroplano! Inoff na aircon, pati ilaw pa! What kind of services yan!

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    12. ROFL 1:03! sablay ng english niya noh?

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    13. Bawal ba magtagalog sa eroplano? Grabe yung english composition ni cesar! Sabaw na walang lasa! Latak lang ang laman!

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    14. natawa ako sayo 1:03... sa sobrang gutom, naging oreo na ang tingin nila sa sarili.

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    15. Naku, mainit nga yan. Pag on the ground ang aircraft, patayin ang aircraft power unit para hindi sayang. So walang ilaw at aircon yan for more than 4 hours, tapos oreo bisquits and juices or water lang na one time pang pakain. Buksan lang ng crew mga 2 doors para lang magka hangin sa loob. Ako man si Cesar, mag wawala ako sa gutom, uhaw at init.

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    16. Correction d lang cya 2 hours if you sum up the time you went to the airport at gen san till it was diverted to Clark baka umabot pa yan ng 10 hours. Also, it is easy for us to lecture Cesar or the other passengers and say its not the airlines fault, but if we were there and there was no explanation, lil food and water, i am sure we will go crazy at naging oreo din tayo

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    17. LAW po ang nagproprohibit ng passengers and even crew to go down from the aircraft. Salita kayo ng salita akala niyo ang dali dali at alam na alam ninyo lahat. Pati pag bukas ng pinto ng eroplano may sinusundan na law at hindi din basta basta nagagawa. May pang Internet kayong mag comment. Mag Internet narin kayo ng tamang impormasyon.

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  2. NAIA sucks! Palitan na ng pangalan yan! Walang kwenta.

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    1. So pag pinalitan ng pangalan my mgbbago b?

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  3. Ako lang ba naguluhan sa binasa ko pero gets ko. Haha

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    1. You are not alone 12:43. TH talaga mag english ito si Cesar.

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  4. Medyo nalito lang ako sa post nya. At least may oreo.

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  5. Ganyan din naman ang nangyari samin sa tokyo. 8hrs ayaw ipadeplane bago pnayagan lang nung mag sasara na ang airport. Saka na advise na lumipat ng narita para makauwi ng manila, walang 2 hrs ang byahe between airports.

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  6. Anu daw "we were oreo biscuits only"

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    1. Baka ibig sabihin nya " we were served biscuits only."

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    2. Baka ibig sabihin nya " we were served oreo biscuits only."

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    3. Hahaha gutom na siguro!

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    4. Ayan na naman ang grammar nazi. hindi mo pa na-experience na akala mo nai-type mo na. pero hindi pala? or nabura accidentally. kung may fault man siya is hindi siya nagcheck before ipost. lol.

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  7. Protocol yan ng lahat ng airline. You will not be allowed to deplane the aircraft kasi baka masingitan ng dangerous item onboard that might compromise the safety of your flight.
    Sa food naman, no one was prepared for the closure of naia. It was unexpected. The aircraft was not loaded with enough food for your 1 hr and 30 flight.
    Kayo na nga pinoprotektahan sa standard operating procedure na yan.

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    1. Agree. Passengers should read flight protocol and procedures to be informed in case of emergency procedures.

      The flight crew, at the same, should disseminate the real cause of the situation rin to the passengers on board to avoid conflict. Plus, serve snacks and drinks rin.

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    2. Girl, come on, airlines could always order additional catering if needed while on the ground specially during emergencies like this. It doesn't take more than 2 hours to prepare for catering on this short flights since snacks lang ito. Plus, it's just a small aircraft to cater. Nag tipid lang ang airline company and ayaw ng ground staff maabala when pax are back at the holding gate. Yun lang yon.

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    3. Kanino oorder? Clark airport was not ready for that unexpected diversion. Sino bang may gusto nyan? Safety and security po, wag masyado magmagaling.. ang dami mong alam eh. Baka maging oreo ka din..

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    4. 4.46 depende rin sa airport, maliit lang Clark baka wala catering na available dun. Isa pa di rin alam ng airline hanggang kelan sila delay.

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    5. Tama si 1:44AM & 12:46am.. Although, the crew should have informed the passengers the reason why the flight was diverted to Clark..

      Hoy 4:46AM, hindi puwedeng mag-order ng food.. bawal nga bumaba ang mga pasahero, so bawal din umakyat ang hindi parte ng flight crew kung hindi yun talaga ang destination ng flight... kung tonto, wag magsalita.. nakikita tuloy na mangmang ka.. parte yan ng security measures ng airport at airline yan!

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    6. 8:38, bastos ka pala eh. Sana ikaw ang maka experience ng ganitong delay at gutom tignan ko kung hindi ka mahimatay . Dami dito kala mo ang gagaling, palibhasa, hindi kayo ang nagutom at naabala. Sana huwag mangyari sa inyo ang nangyari sa mga taong ito.

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    7. 10:36, you are another "know it all bastos".

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    8. easy for us to say protocol, etc etc...but i am sure kung tayo nasa situation ng mga passengers naloka na tayo

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    9. Sino bang may gusto na mangyare yan?? Nako naman

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  8. Anong airlines?

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    1. PALs baks hehe peace

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    2. Teh nakalagay na nga oh. 454 PAL!! PHILIPPINE AIRLINES

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  9. Yari kayo kay buboy

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  10. Grabe naman tong si cesar para g first timer things like that happens. At sama Hindi maganda Ang lumipad ng sobrang busog gusto pa pala ng eat all you can buffet.

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    1. Natawa KO as eat all you can buffet haha.

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  11. Infer unforeseen circumstance ang sitwasyon na yan hindi plano ng airline maging stranded kayo. OA at KSP lang itong si Cesar.

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  12. sumakit ang ulo ko sa'yo buboy ..tinagalog mo nalang sana ...para ramdam ng mga tao ang hinagpis mo ininglis mo pa kasi ..

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    1. kaya nga eh.. imbes seryoso? naging nakakatawa. naging oreo pa sia habang nag-iintay. huwaw

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  13. Perwisyo ito. Pero pwedeng intindihin nman. Since wala namang magagawa sira nga ang runway sa naia. Kesa naman ibreak ang protocol and safety. Dahil sa kawalan ng food. Not the airlines fault. Hnd lang maiwasan ang mga pangyayari.

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  14. This has become a bad habit ng pinoy ano. Ang magreklamo thru social media. Sirang sira ang mga airlines dahil dito. Konting mali, post agad.

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    1. Si Karlie Kloss pinoy din? EVERYONE rants on social media.

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  15. At least na Oreo ka hindi Hansel. Breath pa more!

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  16. SOP lang yan. Hirap kasi sa Pinoy kahit ilang beses ng nakalipad akala mo first timer parin.

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    1. True that. Dapat alam na nila ang mga protocol because matagal naman silang sumasakay ng plane. Haha!

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    2. Oo nga may protocol and the passengers should understand that pero naexperience ko to. This is NOT okay. This happened and my meds (liquid form; not allowed as hand carry) were checked in already. Kasi I was expecting a very short flight mga 2 hrs lang and then came this. I talked to the cabin crews about my problem, sadly, wala silang magawa. I asked them if I can deplane nalang so I can buy, hindi rin.
      So maybe there is a protocol but it has to be changed. Hindi okay to. Aminin

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    3. I am not an expert sa aviation laws and protocols but I think yung protocols, hindi airline or airport management ang nagse-set, but international organizations (ICAO, IATA).

      Ideally, since you are under medication, nag check ka kung pwede mo dalahin yung meds mo. Syempre be responsible din, hindi yung hindi maubusan ng sisihin. You can find the answer via simple google search, mas madami pa tayo oras na naubos magsagutan dito. You can hand carry liquid, each bottle 100ml ang capacity, ilalagay mo lang sa ziplock. Hindi naman siguro kasing laki ng coke sakto (~200 ml) yung bote ng gamot mo.

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  17. kung ako nasa kalagayan ni Cesar tapos malaman na valid reason naman kung bakit nadelayed o nadivert.though may ibang tao talaga makapagreklamo lang,kapag inayos may reklamo kapag hinayaan may reklamo din. maaintindihan ko kahit magutom ako kugn sakali dahil kapakanan naman yan ng nakakarami buti nga inagapan para wala mapahamak.PERO syempre kung wala naman rason tapos ganyan nagyari baka higit pa dyan abutin baka magdemand ako ng refund lol!

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  18. Hay nako, sa susunod na mag byahe mag baon ng madami foods sa plane!!!

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    1. Ang problema hindi rin ina-allow ng airlines na magbaon ng foods ang mga pasahero

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    2. Anon 7:33 Not true. Bumibili kami ng pagkain sa loob ng airport after Security check. never pa kaming napagbawalan. basta wala ka lang dalang liquids.

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    3. pwede naman ah. may food ako sa handcarry

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    4. E bakit yung hand carry ko na egg tart nakain ko sa plane. Nakita pako ng stewardess at inalok ko pa. Hindi naman ako sinita! Baka naman bagoong yung kakainin mo kaya pinagbawal!

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    5. 7:33 Which airline/s? Para alam na namin next time.

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    6. Liquids ang bawal. Last time I traveled with my toddlers, security inspected our hand-carry because the bottled baby foods look liquid in the x-ray, not to mention more than the quantity usually allowed on-board.

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  19. Kasama ko po sya sa plane. Oreo at soft drink Lang po pinakain Samin. We arrived 1pm di kani pins labas ng plane until 6:30pm. May 2 po passenger na ambulansya dahil nahimatay na sa pagod at gutom. Ang reklamo poand namin lahat eh hindi kami inaccomodate agad ng airline para naman sana nakapagkain kami. May mga baby, buntis at senior citizens po kaming kasama sa eroplano.

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    1. Protocol po ng lahat ng airline na irestrict kayo bumaba. To avoid being loaded with dangerous goods. Ano gusto nyo payagan kayo makababa pero may magakyat ng bomba ng hindi nyo alam? Magutom o maaksidente? Hindi kasalan ng airline na oreo and softdrinks lang maserve nila. Less than 2 hours lang po yung flight ang dala nilang pagkain saktong lang sa going and return flight hindi sila pwede mag magic ng pagkain. Binayaran nyo po ba yung pagkain na binigay sa inyo? Hindi db? So may ginawa po sila ng naaayon sa rules and standards na nakaset para sa mga airlines na mandated din ng CAAP.

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    2. sa clark po kayo nagland.. wala pong iffice or hub ang philippine airlines doon na pwede magasikaso.. ang magagawa lang ng pal is makisuyo sa ibang office doon para mapakain kayo. this is unexpected. sa dami ng airline na nagland doon, malamang hindi rin kakayanin ng clark airport staff na pakainin lahat kayo ng sabay sabay. again, this is unexpected. nasa news naman, emergency repair ang ginawa sa runway ng naia. walang kailangan i-blame.

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    3. Sa tingin ko food lang ok na. Malamang yung iba sa kanila hindi pa naglunch.

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    4. Kesa sa walang binigay pasalamat na din at safe kayo. Oras lang naman ang binilang ng gutom nyo at hindi araw.

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    5. yes, 4 plus na oras lang naman na oreo cookies and drinks for the pax. Ni hindi nyo naisip yung anxiety feelings nung mga pax on board. Doon sa hindi naintindihan ang rant ni Cesar, sana mangyari sa inyo ang nangyari kela Cesar at ma enjoy nyo ng husto ang Oreo cookies ninyo.

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    6. Natawa naman ako sa mga reasoning ng ibang tao dito. Hindi puede mag deplane for security reasons baka magka bomba ang flight. Every aircraft on the ground has a designated security personnel to man it while on the ground. Limited access lang makaakyat sa plane during this time for safety reasons. Usually, flight deck and engineers lang. Yung mga pax na pina baba together with their hand carry bags, they will just be held at the boarding gate, dadaan ulit yan sa security checks, like xray machines bago paakyatin ng eroplano. Ganyan ang safety protocol ng lahat ng airlines. HIndi pinababa ang mga pasahero ng PAL flight na ito kasi malaking abala sa mga airport staff and security, yun lang yon.

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    7. Agree 7:31 yung iba kasi dito baka naman hindi pa nakakasakay ng eroplano kaya akala nila jeep lang anytime na gusto mo bumaba puwede!

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  20. Ang bad ng lumabas sa bibig nya. How your daughters will react hearing their father uttered such words.

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    1. May video pa yan. Pano pa kung wala?

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  21. Because we're on red alert for possible attack from china.

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  22. PR454 daw. Ano activity ni Cesar sa GenSan?

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  23. Protocol yan cesar. Better to be safe than sorry. Maraming apektado hindi lang ikaw!

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  24. Sa Pinoy lang puedeng gawin ito. Pero sa mga foreigners and foreign airlines, this will not happen at all. The minute the pax are on board the aircraft, it's the airline's duty and responsibility to keep the pax safe and satisfied with the service. Special care and attention should be given to pax specially when flights are delayed regardless of the reason.

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    1. teh domestic flight lang po ito hindi po international kaya don't expect na bongga ang ipakain sa kanila. magkano lang naman ang airfare ng domestic.

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    2. Yan ang hirap sa Pinoy service. Puede na yan, ok na yan. Kabayan naman mga yan, mag sorry na lang. Typical. Kaya inaapi tayo lagi maski mga dayuhan, kasi puro lang tayo pasensiya at tiis maski nasa tama at nasa lugar naman. Kung may punto mag complain, dapat lang. Para maiwasan ulit ang ganitong pangyayari.

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    3. 12:27 tama ka naman sa sinasabi mo pero ung rant ni cesar ay maling mali talaga! may food at softdrinks na binigay anu pa gusto nia? burger? cake?

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    4. Oreo cookies really??? Mabuhay ka sa Oreo inside an aircraft on the ground for 4 plus hours??? Naman...

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    5. Seryoso ka ba? Hindi ka naman mamatay kung Oreo lang ang kinain mo sa loob ng apat na oras.

      Case in point: ang daming tao na lumilipas ang isang araw na walang kinakain. Maaring dahil sa kahirapan, maaring for medical reasons, maaring nag fa-fast (Catholics sa Holy Week, Muslims sa Ramadan).

      Wag pahalata na PG, ok?

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  25. Abay idedemanda daw ni montano ang airline? Wow! Lol!!

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  26. attittude! Tssss.

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  27. Hindi kasi nagbabasa. walang kaalam-alam kaya kuda ng kuda. hindi alam kung bakit nangyari ito. Magaling lang na artista ito. Yun lang! Pagkatao yaakks! Lol! #pabebe #breath #oreo

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    1. Monkey brain kasi meron si cesar montano..kuda ng kuda kasi di nag iisip!

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    2. Oo nga buti hindi siya successful sa politics.

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    3. Hindi nyo din ba naisip na baka wala din from the cabin crew ang nag inform kela Cesar and the other pax on the real reason for the flight delay. Sa airline situation and emergencies, takipan din ng butas yan 'no...

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  28. Akala yata neto obob mga tao at kakampihan sya. Rant pa more!

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    1. 5:19, kahit sinong tao may karapatan mag rant, lalo na kung naabala at ginutom pa. Hindi nakakatuwa ang malagay sa lugar nila. Mas maangas ka pa ke Cesar.

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  29. Ano pala gusto ni Cesar ibaba sila sa gitna ng runway ano yan tricycle hahaha, at sa susunod kumain muna bago bumiyahe para Hindi agad ngangawa pag na miss Ang isang minindal hahhaha !

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  30. Ganun naman talaga.protocol kaya tiis tiis pag may ganito. Safety ang importante.

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  31. Really? How immature of him to rant on social media for not having his usual feast in a span of 5 or so hours? It was an unforseen situation. He's just used to getting his way. Arrogant somehow.

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    1. Cesar should really ZIP IT! Whiny crass fool!

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    2. 6:36 and 3:02, you honestly think, madali mag stay sa isang maliit na eroplano with almost full pax on board na gutom at uhaw for almost 5 hours? Baka ni wala pa ngang APU nyan at mainit. Try nyo kaya, you both might just enjoy it.

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    3. 6:35 Tama ka, pero hindi mo naisip na nagre-reklamo sya sa plane crew na gutom at uhaw din for almost 5 hours. Ang mga pasahero nakaupo lang, ang crew, pinagsisilbihan pa sila - kahit Oreo at softdrinks lang. Tao din sila, hindi robot. Isaksak mo yan sa kukote mo sa susunod na iniisip mo lang ang kapakanan ng Cesar mo. Pagbuhulin ko kayo e.

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    4. 1:21, Subukan mo. Tao nga ang cabin crew, but it's also their job to make sure that pax welfare are taken cared of. Kung ayaw nilang mag serve ng maayos, mag resign sila at sumama ka . Bastos ka.

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  32. Sana naiintindihan din natin na hindi ginusto ng airline na madelay at magdivert sa clark. May lubak ung runway sa naia may eroplano ng nasira kaya nirepair agad para nga sa safety ng pasahero un eh. Hindi kaya nung isang runway na ginagamit ang mga malalakeng eroplano para magland hindi handa ang lahat ng airline sa pagkakasira ng runway. Sapat na pagkain lamang ang nakaload sa eroplano para sa flight na 1hr and 30 mins wala din ground staff sa clark para makapag ayos ng pagkain ng mga pasahero. Limitado lng ang tubig at pagkain na nakaload saan natin inaasahan kumuha ng pagkain ang crew para ibigay sa atin wala din sila pagkain at kahit sila gusto na din makauwi.

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  33. Third world problems. Bulok kasi ang infrastructure ng Pilipinas.

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  34. nag English pa, wrong grammar naman, LOL!

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  35. Airline regulations yata yong ganyang protocol, kahit dito sa USA , marami na akong nabasang situation na ganito, for safety Siguro. Be understanding na Lang, at wag mag tantrums Cesar!

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  36. pasalamat ka cesar nakapaalerto ng ground aviation personnel and control tower para inform ang pilot for emergency landing otherwise masisira ang landing gear ng plane umusok at sumadsad pag nagkataon dun sila naglanding sa sirang runway mas malaki pa ang damage na mangyari....

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  37. Laking Alta Pamilya kasi tong si Cesar, hindi nakaranas ng gutom.
    BTW, you failed in gaining the public's sympathy.

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  38. They all say it's for safety reasons, that is the best excuse all airlines can say on this kind of situation. Reality, they were not prepared for this kind of emergency. As usual, it's the passive filipino passengers who had to suffer. Pasensiya na po. Sorry na lang...

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  39. Mr. Montano, ignorance of the law excuses no one. it is prohibited for airline carriers to deplane passengers unless it its their place of destination. it is not the fault of the airline. it was something that is beyond their control. their supplies were depleted and had to do with whatever was left. let it be a lesson for you to bring food at all times because you'll never know when you will need it.. Better to be safe than sorry. Kudos to MIAA GM ED MONREAL for his foresight and for being on top of the situation.

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  40. Last time Cebu Pacific iniwan ang pasahero sa India and now PAL, the govt should investigate these airlines, kung sa ibang bansa pa yan na sue na mga yan, dito we are so tolerable on their poor and inhuman services plus ang mahal pa ng pamasahe. Infairness ke Cesar it was very inconvenientband crazy how they were dealt with, me nahimatay na matanda on that plane. Imagine you go the airport an hour before your flight ( from gen san ang flight so like 2 hours) then 5 hours delay rerouted pa sa Clark and pinakain lang kayo ng Oreo wow

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    1. 2:43, on point and I am with you. No excuses. Major palpak of PAL cabin crew, ground staff and other airline personnel involved. Ibang klase,, ibang netizen, sisihin pa ang pasahero na naipit at nagutom sa delay. Haaay...

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  41. I get it not PALs fault pero sana naman pinakain ang mga tao ng maayus and also sana naman me nag explain bat d pa pwede bumaba or sana me shuttle na sumundo sa pasahero kasi what if me international flight ka pa or an event to go too...

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  42. Cesar, hindi lang ikaw ang apektado. Hindi pedeng basta-basta mag-deplane, may rules kasing sinusunod yan. Sa pagkain naman, ang tanong may enough supply pa ba ang eroplano? Wag masyadong sisihin ang PAL, kasalanan yan ng bulok na airport naten ang ang mga opisyal na walang ginagawa

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  43. The saddest about this yun problema ay preventable & can be easily fixed.

    Nag ka crack yun runaway pero if our MIAA personel are efficient na prevent ito at nagka remedy bef nasira.

    Sira ang aspalto pero yun nangyari talo pa ang terrorist blast. Parang pinasabog na yun NAIA pero may crack lng yun runaway.

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    Replies
    1. that crack can cause more damage to the plane and injury for the passenger ...

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  44. Yes, it's a runway issue. HIndi naman kasalanan ng NAIA ito eh. Hinold sa loob ng isang domestic flight ng PAL ang mga pax for almost 5 hours on the ground. Therefore, it's PAL's flight and ground crew's responsibility to take care of the passenger's welfare not NAIA. Gutom, uhaw, init at maybe anxiety attacks pa sa mga ibang pax ang nangyari on this incident.

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  45. Tama Lang ginawa na I-divert ang flights to Clark airport. Mas gusto ba nila na may madisgrasya muna tpos sisisihin na naman nila gobyerno!

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  46. 7:04, hindi naman issue dito yung diversion eh. It's PAL's lack of concern to the state and well being of the pax on board the aircraft while they were held on the ground for more than 4 hours.

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    1. I think so too. kung ung FA ay may sappar na pleasing personality at maganadang communication skills to explain everything di ba maiibsan yung init ng ulo mo. may mga staff talaga sa pal na nakakainit ng ulo. kung ayaw nyo trabaho nyo magresign kayo.

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  47. Let put it this way, at least they can go home to their families safe and sound. The government took action right away to avoid accident. Either way people would still complain about anything because we are all impatience. Whinnying doesn't solve problems, it create more chaos instead.

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    Replies
    1. because.. incompetent customer service..

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  48. May lubak ang runway pero pina-board pa rin ang mga pasahero? HIndi na lang kinancel ang flight? Mas ginusto pa ng PAL na i-hostage tong mga pasahero, hindi pakainin at hindi painumin? Hindi pang-tao ang trato ng PAL ah.

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  49. mr.montano sana naisip mo pano ka baba ng eroplano kng pagbukas ng pinto wala naman hagdan na bababaan?hindi mo ba alam na iilan lang ang airsteps sa clark?pano ka papakainin kng wala ng pagkain.hindi ginusto ng pal yan.isipin mo pati crew nila hindi din kmain katulad ng ibang pasahero.

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