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Thursday, December 17, 2015

Repost: Robert DeNiro’s Nobu Hotel Manila Named Worst Luxury Hotel of 2015

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Robert DeNiro may be one of the best actors of his generation but when it comes to the hospitality industry, the star apparently has a lot to learn.

Nobu Hotel Manila, which is co-owned by the actor, chef Nobu Matshuhisa and movie producer Meir Teper, was named as the worst new luxury hotel of 2015 by Luxury Travel Intelligence (LTI), a members-only group that touts membership comprised of jetsetters and high net worth individuals, on their annual best and worst new hotels list.

DeNiro, who has worked with the lauded Japanese chef in his growing restaurant empire, was not able to translate the high-end eatery experience to the hotel at the City of Dreams complex in Manila, the Philippines, which officially opened in May.

According to Blouin Art Info, which received an early release of the LTI report, members were “underwhelmed and disenchanted” by the property which had “disappointments at every turn.”

 Rooms at the 5-star property start at $164 for a regular deluxe room and $400 for a Nobu Suite with city views.

Joining Nobu Hotel Manila at the top of the worst list was the newly opened Shangri-La Le Touessrok, Mauritius, in east Africa described as “being opened well before it was ready.” After extensive renovations, the hotel still found the hotel to have “poor service and inadequate staff training plus a distinct impression that management is not present.”

And while St. Regis hotels are usually heralded for superior service and luxurious accommodations, the newly opened St. Regis Mumbai, India came in as the third worst new luxury hotel. Members of LTI called it a “rare slip up by this well regarded brand,” due to “a rushed and badly executed takeover of an existing (and troubled) property – The Palladium.”

Ranked the best, the Mandarin Oriental in Marrakech in Morocco was voted was at the top new luxury hotel of 2015. LTI members described the property as “stunning and faultless” with major props due to management who made sure that “everything was perfect before opening their doors.” The secluded hotel has 34 villas spread over 50 acres.

The Sant Francesc in Palma Mallorca, Spain came second on the best list, with high praise as the “the perfect luxury boutique hotel, in the perfect ‘boutique’ European city,” and the Aman Tokyo came in third.

Did your favorite new luxury hotel wind up on top? Check out the full best and worst lists below.

The best new luxury hotels 2015

1. Mandarin Oriental – Marrakech
2. Sant Francesc, Palma Mallorca
3. Aman, Tokyo
4. Villa Rene Lalique, Alsace
5. Reverie Saigon, Ho Chi Minh City
6. Temple House, Chengdu
7. Sujan Rajmahal Palace, Jaipur
8. La Fiermontina, Puglia
9. Six Senses, Douro Valley
10. Gansevoort, Dominican Republic

The worst new luxury hotels 2015

1. Nobu, Manilla
2. Shangri-La’s Le Touessrok, Mauritius
3. St Regis, Mumbai
4. Zaya Nurai, Abu Dhabi
5. Edition, Miami Beach
6. Lanesborough, London


  1. Ironic how he was in the City of Dreams commercial with Leonardo de Caprio. Lol

    1. ay teh, part owner si robert de niro, hindi siya ang nagbigay ng review. kaloka ka

    2. Anong ironic dun?

  2. Congrats! At least nag #1

  3. Edi isara na niya yan! Mga inggratong Pinoy, pasalamat nga sila nag-invest siya sa Pinas, edi sana pinagbuti na nila yung trabaho nila para hindi sila nangulelat sa listahan

    1. kalma lang, hindi naman siguro pinoy ang nagbigay ng ratings eh. basa2 din pag may time

  4. Maganda naman yung regular 2 bedroom ng Nobu ah. Maliit lang elevator at simple lang swimming pool.

  5. Dyan yung lubak parang moon holes na hahaha palagay ko isa sa mga naging factor yun sa evaluation.. ganyan ka incompetent sa administrasyong aquino. Nakakahiya lang

  6. Ang mean naman nito.. I do luxury (and non-luxury) hotel hopping and I have checked-in with Nobu Manila. So far okey naman ang services nila.. It might not be the best but not naman the worst..

    1. Teh your standards are different from theirs.

  7. Nobu is so overpriced even for a luxury can get way better deals on rooms elsewhere

  8. You will really never know until you've checked in

  9. TRUE ! talaga naman palpak at walang class ang NOBU.

    Super haba ng queue sa check in.

    ang bagal pa ng elevator! tapos dalawa lang!

    KAHET basahin nyo sa Tripadvisor

    ang baba ng rating nyan hotel na yan.

    1. Tomo..mahal cya sa ganyan klaseng room at pool sa akin..naman simple eh di nmn kc resort pinuntahan nyo.

  10. we were there last week! and we enjoyed their service! (dwelling about the people) hotel room = beautiful esp the bathroom! but the pool? so simple.

  11. Im a hotelier and this is actually sad for Nobu. Ang laking damage control ang kelangan nila para makabangon kasi international site ang nagpublish nito and this is very embarrassing. Nakakademoralize sa staff.
    Keep your head up sa Nobu staff and improve improve.

  12. Place is okay. The personnel need to be trained pa especially the receptionists!

  13. I've been to COD and Nobu talaga ang 3rd among the 3 hotels there...I wonder what room type they checked 'coz bigger ang cheapest ng Nobu kesa Crown. Pero sosyal freebies sa Crown because of the TWG free teas, Nespresso, and better smelling bath products. Pero sa beddings, mas makapal and malambot ang pillows and comforter sa Nobu than Crown...Kawawa naman sila...Baka pati buffet ni-rate kasi hindi masarap food na combination ng japanese and filipino food tapos ang mahal pa.



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