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Thursday, May 9, 2013

Letter from a Reader: No Fun Eating Pancakes

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Hi FP!

I am so glad that aside from newsworthy BIs, magazine cover updates, interesting polls, celebrity evolutions,  attention-inducing pictures and awesome prizes, your site has become the vehicle to express the often unheard voice-of-the-commons, so to speak.

My horror involves this acclaimed (though only in East Coast US), recently opened whole day breakfast restaurant located in an upscale portion of the metro. You see, my US-based sister has been bragging that she frequented this place and all their entrees are so good. So when they opened a branch here in Manila a couple of months ago, I was ecstatic.

I am from a far-flung place and had only the chance to fly to Manila last April 29 due to some work-related errands and having a meal in the said resto would have been my 'reward' to myself for all the work that day.

After braving the scorching heat and a few misses since I am unfamiliar with the place, I was able to locate this resto. I entered and waited for a few minutes and I was given a table near the kitchen so all their servers passed in front of me, in short I was positioned where I can be easily seen by all their servers. It also had an astounding view.

I ordered iced tea and their best seller - pancakes. The diabetes-inducing tea was served immediately. Few sips and I requested for some water to dilute its sweetness. I was having a grand time as I checked the view, took some pictures for Instagram, familiarized myself with the menu, just immersing myself that I was already inside this restaurant that I had longed for to visit.

After thirty minutes, I asked for a refill of my tea. Forty five minutes after and I already stopped sipping my tea or else I might need insulin shots the next day. I asked for a water refill instead. Fifty minutes. One hour. I noticed that the orders of a group of eight fifty-ish women that were together with me when I entered were complete yet my single order of their bestseller, whose process of cooking I believed they have already mastered being a bestseller, was still nowhere in sight. What is so difficult about cooking pancakes? 

I tried to stretch my patience further until I was able to call the food server's  attention. In my cool tone I asked her if it is really normal in their restaurant to wait for more than an hour for a single order - a run-of-the-mill bestseller that can be made straight from a 'cookie-cutter mold'. She called the attention of the server in charged of me. The latter then said that she thought I only ordered tea.

I almost blew my top on hearing this and if not for the alta vibe of the place,I would have made a scene. One won't go to Hong Kong to eat at McDonalds. Ergo, I went to their restaurant for the pancakes. And coming here to drink their tea did not make sense either. This is not CBTL. The server promised to hasten my order and in three minutes, wallahhhhhh, my order came. Please take note that she had not asked me what was my order again when I cornered her but she was able able to give me my exact order. Liar, inefficient or plain dumb: you decide.

Afterwards, I was so disgusted that I could not recall how my order (pancakes) tasted like. I just played with it, mashed it and drew pictures on it just like a child disgusted with his food. I paid and hurriedly left bringing with me my nasty experience.

Thank you very much FP for giving importance.

Lanie

Note: Letter edited for brevity

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215 comments:

  1. pa pancake pancake ka pa kasi di ka na lang bumili nang tinapay sa bakery tapos lalagyan mo nang star margarine mas masarap pa...choz

    ReplyDelete
    Replies
    1. Haha korek!

      Delete
    2. Oa mo nmn halatang cheap. mehehe

      Delete
    3. Jusmio it happens naman in all restaurants that sometimes the waiter forgets to punch the orders...

      Sana u should have brought it to the Manager's attention. You should have let them "recover"...

      Now kung dinedma ka at di happy then now its the time to write it up

      Cruella

      Delete
    4. Antipatika. Kung may pambayad sya, wakapakels. Hmmmp pinoy mentality boo!

      Delete
    5. 5:28, so what if galing sa bakery? Paano kung bakery niya sa M*m and Ti**'s pala? You sound cheaper to me actually.

      Delete
    6. Sino bang mayaman ang kumakain lang sa isang pipitsuging bakery? Walang pera pang pancake? Hahaha!

      Delete
    7. ilang beses nko nabiktima ng gnitong mentalidad na pag pinipilahan at sosyal eh ittry din...and ended up na disappointed...ms msarap tlga un nakasanayan na ng panlasa...julibee baga ahihihi

      Delete
    8. Mga teh, baka naman kumain si Lanie dun hindi para magpa-sossy kundi dahil sa recommendation ng kapatid nya. Syempre, kala nya dahil ok ang service sa states, baka nga maganda ang food. Naman kayo, makapag-judge agad. At kung may pera naman ang lola why not naman. Anyway, sana makarating ito sa franchise owner dahil kabagu-bago pa lang eh may di na magandang serbisyo baka di kayo maka-compete sa ibang established resto dito.

      Kapi Kat

      Delete
  2. The overrated pancake place. I find their pancakes a bit salty especially the plain buttermilk. Plus their ham is medyo matigas and their bacon is lasang tinapa. Di pa fried to crispy perfection.

    ReplyDelete
    Replies
    1. eh di kumain ka ng pancake sa jollibee! hahaha

      Delete
    2. salty naman talaga ang lasa nang buttermilk. 1st time mo teh?

      Delete
    3. Uy ah, to be fair, Jollibee's pancakes are good. :) Value for your money. :)

      Delete
  3. Dapat nung first 30 minutes pa lang, nagreact ka na, bat mo pa pinatagal ng 1 orad

    ReplyDelete
    Replies
    1. My thoughts exactly. Mej eng*ng din si letter sender.

      Delete
    2. korek.. naghintay pa talaga ng 45 minutes bago mag follow up .. laki ng problema mo ate. lol

      Delete
    3. the place and food ..so so lang..pero. ..maghintay ba ng isang oras?..parefill kasi ng parefill tsk tsk..

      Delete
    4. baka natagalan s pagpicture picture and upload s instagram...para sosyal baga si ateng ahihihi

      Delete
  4. Ah...ok. Pancakes lang pala ang problema eh. Next!

    ReplyDelete
  5. It is the waitstaff's fault and not by the establishment. You could have taken the time to write the feedback as most resto/store has one. You could have included the supersweet iced tea in the comments section. Pardon me but just sayin. :)

    ReplyDelete
    Replies
    1. tinatapon lang nila ang mga feedback letter kapag negative.. nakakasira kasi sa kanila.. mas ok verbal, atleast maririnig pa ng mga kumain ano ang mali sa service nila..

      Delete
  6. Personally, sana nagtry ka rin magsabi ng grievance mo dun sa resto. Nakapag-rant ka nga dito, pero medyo slim pa rin ang chance na maituwid yung ganung practice nila kahit na sikat at madaming followers ang blog site ni fp. Di porket may "alta vibe" ang place di na pwede mag complain kung polite at well-mannered ka naman magsabi. Just sayin'.

    ReplyDelete
    Replies
    1. teh, taga davao ka?

      Delete
    2. Anong connection kung taga-davao aketch?

      Delete
    3. Taga sabah ako, bakit?

      Delete
    4. lol! alam na.

      Delete
  7. My mga nabibili nmn kc n ready to cook eh kun san2 kp ngppnta ng dka nagngunguynguy jan.my mas mlaking problema ang pinas kesa s pancake mo

    ReplyDelete
    Replies
    1. Ok magrant tau tungkol sa corrupt government or poverty sa pinas... masayahan ka lang...

      Delete
    2. IKAW NA LANG MAMROBLEMA SA PROBLEMA NG PILIPINAS!

      Delete
    3. Anon 6:49 o cge na ubusin mo na lhat ng pancakes pra d kna mamroblema..puso mo ateng

      Delete
    4. Mas masasayahan ako kundi ka magcomment anon5:44

      Delete
  8. lol, this place is only for the pa sosyal... when it's not even sosyal.. :|

    ReplyDelete
    Replies
    1. If you think it that way.. I thought of it as a normal pancake joint.. Nnothing special though.

      Delete
    2. That's what it is... some go to such place to experience and taste the food... un lang.. doesnt mean pasosyal na...

      Delete
    3. Korek na korek! 1st time i tried it a month ago and definitely the last time also. Waited for 1.5 hrs just to eat there. I hate waiting but it was my kid who insisted it. Overhyped at galit sa sugar yung iced tea nila promise. And pancakes lang din tagal pa at yun lang yun. Sorry but "orange" store is so much better than them in terms of services and foods. Not worth the price!

      Delete
    4. o nga nakakatawa mga pinoy basta galing US sosyal na haha ordinary lang naman yan duon lol

      Delete
  9. Ate it's "voila" and not "waalllaahh" LOL wag na kasing gagamit ng foreign word kung di ka rin sigurado :)

    ReplyDelete
    Replies
    1. Ate, "waalllaah" is an arabic expression po and baka yan talaga ang tinutumbok nya and not thr "viola"..letter nya yan eh.

      Delete
    2. To Anon 2:35,

      Dear, "wallah" in Arabic means "true/yes its true" or if with question mark means "is it true?" In the letter context malinaw na it means "viola" at tama si anon 1:49 mali ang ginamit na word to mean another thing...

      Just saying...

      Delete
    3. 2:35 Bakit, Arabic ba si Ate letter sender? Hahaha!

      Delete
    4. @4:32 galing mo sa logic... para lang "road is wet. Therefore it rained."

      Delete
    5. VOILA kasi is pronounced as ''wallahh!''. She actually did us a favor already by writing it as it is said...

      Delete
    6. uu nga naman. wait ha, dba taga east coast USA si ateng? bka galing siya ng middle east bago nakapunta ng tate.

      Delete
    7. Arte nyo. Gumawa kyo ng sarili nyong letter, wag pakialaman c letter sender.

      Delete
    8. Naartehan na ko sa letter sender, mas maarte pa tong si Anon 4:25. Pati yung wallah e kinorek pa. Kaloka.

      Delete
    9. to Anon 12:39PM

      Pano naging maarte ang comment ko (Anon 4:25) eh I was just politely correcting her.. or ikaw c Anon 2:35? wag kasi bigyan ng meaning ang foreign word na hindi mo alam ang meaning ok... tas maartehan ka? labo me teh...

      Delete
    10. Para viola and wallah lang pagaawayan nyo pa...babaw nyo ha!

      Delete
  10. Pinipilahan pa din ba 'to til now? Coz I don't see the point. Super overrated not to mention overpriced! I felt so bad after eating here since I waited in line for so long and paid so much for so-so pancakes! Makes me wonder: how come people from the States are raving about it?? Is it just our branch here in the Philippines which has poor quality?

    ReplyDelete
    Replies
    1. Dapat din kasing i-consider ang panlasa ng mga pinoy, generally speaking.

      Delete
    2. 2:04 Do you go to a Thai restaurant in Makati and expect to be served Pinoy-flavored food? Duh!

      Delete
    3. Hi Anon 2:32 you clearly missed my point. Hindi dapat magpadala sa hype kung sobrang benta sa US, di ibig sabihin patok din sa panlasa ng pinoy. Gets mo na ba? Baka kasi di pa rin eh. Wag magpaka- pantard ha. Pun yan, pinagsamang pancake at fantard, baka kasi di mo rin magets at baka pati pun di mo alam.

      Delete
    4. sino namang from the states ang nagr-rave about it? kung meron man, poser yon!

      Delete
    5. ako! ako! I rave about this place! hindi kasi sophisticated ang mga taste niyo. pang kamuning!

      Delete
    6. 3:08 You are the one who is clearly missing the point here. They opened their first Asian branch in the Philippines because there's a market. Ibig sabihin nagawa na ang feasib studies chenes na yan. Alangan naman nag-open sila ng branch out of the blue? Your below-the-belt comments do not help. Kung hindi type ni letter sender ang tea nila, eh di hindi niya type. Taste preference is subjective. Eh kung di type ng Pinoy ang food nila eh di sana wala nang tao na pumupunta dun, di ba? Weh! Nganga!

      Delete
    7. 2:04 gets namin, sya lang hindi. mga comments na dito ang patunay na mas nasasarapan pa sa timplang pinoy. aanhin mo ang feasib studies chenes kung flop naman ang ending.

      Delete
    8. tuloy pa rin ang pila nito... i've read a lot of negative comments about this franchise. too bad. not at par with the original. they really should check their quality.

      Delete
    9. Agree! Thr letter sender's experience is an isolated case. Di naman to dapat nagrant dito. Ang may problema yung server, di yung resto. We ate there, di naman sobrang sarap pagkain pero ok naman for the price. Di naman din siya ganun kamahal.

      Delete
    10. baka minalas ka nga lang. They have over a dozen varieties of pancakes (well, at least here in the US). nung bumisita nga mom ko dito, derecho kami sa resto na ito from the airport. she enjoyed her order naman.

      Delete
    11. Kasi hirap sa pinoy pag hit dito sa States, go agad pag nag open dyan sa Pinas...

      Well cguro i cant blame u guys, curiosity maybe. Breakfast place lang yan dito. Nothing fancy

      Delete
  11. Replies
    1. i agree. Pan desal forever na lang . lol

      Delete
    2. Korek! Me, too! And bag of b**ns, tag***ay! :)

      Delete
  12. You shouldve used your RIGHT TO BE HEARD. ang ginamit nyo po kasi is your RIGHT TO REMAIN SILENT. ingat lang po,baka po kasi sa haba ng pasensya nyo magmukha kayong martyr. But i salute you for being patient knowing ure a costumer :)

    ReplyDelete
    Replies
    1. 1:58 Customer te!

      Delete
    2. aside from the spelling ni 1:58.. tama sya. smart din dapat.. di porket "sosy" daw ang place e scared na magtanong..

      Delete
  13. Pandaigdigang Bahay!

    ReplyDelete
    Replies
    1. Correct te!

      Delete
    2. Ordinaryong resto lang naman yan sa States eh.

      Delete
  14. Asus papancake pancake p kc.mag putok k nlng n tnapay masrap p o kya pan de coco madami nyan s bakery

    ReplyDelete
    Replies
    1. edi ikaw na lang ang kumain ng putok o pan de coco sa bakery! wag mong iutos sa iba ang gusto mong kainin! hindi lahat ng tao katulad mo na walang pambili! at ineenjoy nila ang kaya nilang bilhin!

      Delete
    2. ang cheap naman ng comment ni anon 2:02. parang di nakakatikim ng konting luxury at gusto lahat tularan siya sa ideology niya. iba ang taste mo sa taste nya, teh! ung mga katulad mo masaya na sa rasyon at basta makakain lang! raise your standard naman ateh!

      Delete
    3. Pan de coco? Ang cheap ha!

      Delete
    4. Anon 7:05 at 6:58...d kyo mrunong ng sarcasm no?wawa nmn kyo mga patola.d porket nagcomment ng pan de coco at putok mhrp n.mgkno b kyon dlwa?hahaha basa basa mnsan ah pra alm un slitang sarcasm wag kgd patola.o xa xa kyo n ang class at mataas ang standard.kiss muna s talampakan ko hahaha

      Delete
    5. kung alam nyo lang kung gaano kadumi ung ibang bakeries. tsk tsk tsk

      Delete
    6. sa dating ng comment mo anon 10:28, mukha kang poor.

      Delete
    7. Ganyan agad ang depensa ng nabara, sarcasm lang daw. Chusera!

      Delete
    8. Anon 11:57 patingin nga ng yaman mo?balik kn s kusina bka mkita ka ni koya at ati lol

      Delete
    9. Anon 11:59 kelangan b ng opinyon mo maglaba kna

      Delete
    10. Wow anak k ng bilyonaryo anon 7:07???alam mo nga pan de coco eh imposibleng dka kmain nun.wag k nga mgpanggap,mghugas kn plato ng mkauwi kn lol. D nyo lang magets ibg sbhn ni anon202

      Delete
    11. Anon 6:58 pnta kna drugstore,glt n glit lng ah bli kna pampababa dugo wahaha

      Delete
    12. Anon 2:02 wag mo n pansinin mga ngrply n yan syo kasi super ride lang yan pra mtwag na sosyal dn sila dhil s pancake issue.o bka iisang tao lng yn lol

      Delete
    13. Katuwa nga eh daming patola sa mundo matwag lang n sosyal dn lol.anon 2:02 ikaw na!

      Delete
  15. I want to feel bad for your experience but who waits for an hour before following-up on their pancake order?!

    ReplyDelete
    Replies
    1. exactly my point, hello sinong tao ang maghihintay ng one hour before following up esp in restos. nakakaloka buti hindi ka nalipasan ng gutom.

      Delete
    2. Exactly, 15 mins pa nga lang magtatanong ka na, common sense dictates na pag medyo nagtagal tagal na wala pa rin order mo, magtataka ka na.

      Delete
    3. Baka na-intimidate dahil may "alta vibe" daw yung place. Baka hindi sanay...

      Delete
  16. Napa-kandirit sya sa inis

    ReplyDelete
    Replies
    1. What's "kandirit"? Seriously, di ko alam what this word means.

      Delete
    2. google mo Fantard!!!!!

      Delete
    3. kung makapag Fantard si anon 2:49 Wagas. kaloka lang, sounds mabait naman si anon 2:29 na nagtatanong.

      Delete
    4. imposible naman kasi na di nya alam ang kandirit halerrr!!!!

      Delete
    5. kandirit- napatalon gamit ang iisang paa haahha

      Delete
    6. Not all people are as intelectual as you.. Kahit ako di ko knows..

      Delete
    7. I also do not know what that "kandirit" means. I live in the US kasi.

      Delete
    8. ano bang work na 'yon? ako rin, 'di ko hindi alam, eh?

      Delete
    9. oo nga. di naman lahat alam yan.

      Delete
    10. ako rin, hindi ko alam yung word na yun. i graduated from dlsu with a masters degree from ateneo.

      Delete
    11. Sorry di ko rin alam ibig sabihin ng kandirit. harsh!

      Delete
    12. toinks! hindi ka rin naggu-google anon 4:32 am. di mo knows ano ka b lang ang peg?! 

      Delete
    13. Kandirit is the word used that when you translate in English, yun na hehe... Smart! 

      Delete
    14. 10:37 Ateneo and DLSU lang? Ang cheap! I have a degree from LSE and Harvard and I still don't know what "kandirit" means! It's not a sosy word naman eh!

      Delete
  17. I love our old restaurant pancake place.. Ako tumalon is over rated and their pancakes are mushy and floury. Yuck!

    ReplyDelete
  18. teh di lang sa east coast meron nyan talamak din yan sa west coast

    ReplyDelete
    Replies
    1. pati si gulf coast!

      Delete
    2. siguro taga east coast 'yong sister niya kaya east coast ang binanggit niya.

      Delete
  19. Naku te, eh for more than 30 minutes you just stayed silent lang naman pala. It's your fault that you did not assert your right as a customer. right after 10-15 minutes of waiting.

    ReplyDelete
    Replies
    1. 10 points! jeje kasi inuna picture picture bago un pagkain.. tas magrereklamo..

      Delete
    2. Dapat kasi nagpray ka muna bago mag-instagram. <3

      Delete
    3. Pak!!! Busy sa pag iinstagram.

      Delete
    4. Agree. Haller, 10-15 minutes pa lang dapat nag follow up na si 'teh. E talaga namang nagpamartir effect lang at walang imik. Tapos sa FP magrereklamo at hindi pa binanggit ang name ng resto e alam naman ng lahat kung ano.

      Delete
  20. "waalllahh" i think its voila..hahahaha...and i agree with someone here, who waits for an hour to follow-up an order. Lesson: " Don't go to a lavish or a majorly hyped pancake house kinda joint if u'r too meek to even follow up your order" duh!!!!

    ReplyDelete
  21. not impressed with their pancake... not fluffy and gearing to dryness. though masarap yung platters nila

    ReplyDelete
  22. I live in the East Coast and that resto is really very ordinary naman. Mas masarap pa sa jollibee

    ReplyDelete
    Replies
    1. Me too. Oo nga eh, mas masarap pa ang Jollibee pero walang Jollibee dito sa lugar namin maski Phil. restaurant, wala. Hay, nakakamiss ang pinoy foods!

      Delete
    2. I agree. I live in California and ordinary lang naman talaga ang restaurant na yan. Nothing "sosyal" about it.

      Delete
    3. Jollibee? Eww! Cheap!

      Delete
  23. OOT: Napansin ko, walang note si FP na in-edit yung letter ni Lanie. Good job girl!

    ReplyDelete
  24. I could have whipped a stack of pancakes in 15 minutes. Mas masarap pa. Next time, name the place and give us a clue of where it is located. And what is so special about these pancakes. Mukha namang regular lang, unless binudburan ng gold dust. Next. . . .

    ReplyDelete
  25. I "skip" and "hop" whenever I'm happy... Oh boy, we don't go to these chain restaurants. If you're in NY or anywhere in East Coast, go to the diners. Plus places like these are filthy. ~ JEBP

    ReplyDelete
  26. Don't even bother going there kahit experience lang. If you want to experience then wait na lang hanggang afford mo na pumunta kung san galing yang franchise na yan.

    ReplyDelete
  27. Is this I restaurant? Well, para sa'kin mas masarap pa rin ang filipino foods. Kung magkakain ka ng magkakain ng american foods, ay wala, magagaya mo 'yong matatabang mga americans dito.

    ReplyDelete
  28. binalak namin ng mga kaibigan ko na kumain dyan, kasi nga dinadayo, kaso oa naman yung paghihintay tska sabi ng friend ko naka try nya, sayang lang daw pagaantay nila kasi lasang J lang daw yung pancake, buti na lang hindi na namin sinubukan kumain dyan.. :D

    ReplyDelete
  29. yun lang ang problema mo???

    ReplyDelete
    Replies
    1. HAHA my thoughts exactly. Easily solvable pa if she had been assertive, tapos ngangawa dito. Palakpakan.

      Delete
  30. my friends enjoy that place a lot. they like the food and service. tipong binabalik-balikan. malas mo.

    ReplyDelete
    Replies
    1. wala ba akong kilala na natuwa at nasarapan sa pagkain nila

      Delete
  31. Natakam ako bigla. Gusto q ng pancake. Argh. Kasalanan ng waiter un. Sana nagreklamo ka sa manager baka binigyan kpa ng extra.

    ReplyDelete
    Replies
    1. o kaya hindi ka na pinagbayad. ganyan ang american companies. they look after the customers' welfare.

      Delete
  32. baka akala ng waiter iced tea lang afford mo.

    ReplyDelete
  33. Ang laki ng problema mo sa pancake.....

    ReplyDelete
  34. baka hindi lang sanay yun lasa nyo sa susyal na pancake! hahaha

    ReplyDelete
  35. not a Hoppy experience, huh. i was also there last week,
    nothing really spectacular with the menu, really. it just has
    a nice view when youre seated on the 2nd floor. otherwise,
    it's just the hype that us Filipinos love to do when there's a
    new fad coming in town.

    ReplyDelete
  36. Mga @ friends!!! Look I'm so Sikat my article has been posted On FP!!!!


    I will take screen shot of my article and put in a frame and hang it!!!!


    I'm so happy, the best thing that ever happened to me!!! Thank you pancake!!!

    - Lanie

    ReplyDelete
  37. Super dami ko nang nababasa at naririnig na negative comments about the "I" place. Kaya yung dating mahabang pila, ayan, ngayon wala na halos mashado kumakain.

    Sana lahat ng reklamo as ma solusyunan. Super dami talaga negative reviews. Parang sinabi nung may ari ay gusto ko na resto, magtayo tayo bukas, mag hire ng tao, ni halos walang training ang mga ipinasok. Not worth the money.

    ReplyDelete
  38. Might be the iced tea who caused the her taste buds freakout? Nasobrahan sa sweeys and hola!

    ReplyDelete
  39. partly, this is also ur fault, dpt 30 mins p lng ngreact ka na... cguro naaliw ka dn s view n nkkta mo or what, d k man lang ngfollow up?! libre lng follow-up day, d un nakakahiya. kahit ung mga tga alta place n cnsbi mo, ngfofollow up dn...

    ReplyDelete
  40. hay naku. when you got to that jumping place, you got for the fact that you ate there. food is awful and not worth the price. ang okay lang yung mga syrup. so, stick to the time and tested pancakes of the one with the clown or the one at the house.

    ReplyDelete
  41. sa US kasi di naman pang high class yang resto na yan...its just any other restos around the US...kaya lang naman siya naging high class dito because of the price and where it is located...there are so many reports rin na they violate health inspections among its restos around the US...so i dont know whats with the hype...plus nagtayo na sila before in the 90s dito...located pa nga siya sa greenhills...pero di naman pinaguusapan...parang f21 lang...before pa merong f21 sa pinas..nakalocate siya sa loob ng isang di kilalang shop sa the block....di nga lang ung f21 na nakikita natin ngayon...

    sabihin na rin natin na may hype siya sa US...pero iba kasi ang taste ng mga amerikano sa mga pinoy....kaya siguro yung mga ibang nagccomment di nila nagustuhan yung pancakes....

    ReplyDelete
    Replies
    1. the only thing i like about this resto is that it's open 24 hours (sa US) so pag galing sa night out pwedeng mag coffee and pancake muna dito bago umuwi.

      Delete
  42. Pag ikaw yung tipo ng tao na sanay na kumain ng good at quality food at foodie ka talaga, below standard mo yang overhyped resto na yan.

    ReplyDelete
  43. Sana she did not play with the food... she should have just given it to someone who needs or wants it. How wasteful.

    ReplyDelete
  44. For whatever reason, we Pinoys have a knack for oversensationalizing 'common' and 'mediocre' brands from abroad. The pancake place, the donut brands, the Belgian butter spread... Are they really worth their weight in gold? Or do we have this inherent need to be a part of the hype?

    ReplyDelete
  45. I would usually follow up on my order if I've been waiting long enough...that's the norm thing to do. Then maybe they would've remembered you weren't just there for the iced tea.

    ReplyDelete
  46. nakakaloka naman itong letter sender... she didn't use her KOKOte. haha she waited an hour for a pancake? my goodness.15 mins palang dapat nagfollow up ka na. baka you didn't dress up well kaya di ka pinansin! sorry! :)

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  47. Im from the states its just known here coz ull find one in every corner... its just a regular pancake place lol i must say americans love this but for us pinoys nothing beats white rice, tuyo and eggs for breakfast and adobo the rest of the day :-) tama ang ibang nag comments iba ang panlasang pinoy.

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  48. jeeeezaz christ! cry me a m*#@#@fu#@in river! people and restaurants make mistakes, it just so happens you were caught by it! deal with it sistah!

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  49. Ineng, maraming naghihirap sa Ethiopia. Sayang yung pancake...

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  50. Ang babaw naman. Not worth my time. Next!

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  51. Jusko kung sa Jolibee ka na lang umorder ng pancake at hindi sa east coast na yan eh nag-enjoy ka pa sa bilis. Halatang pa-sosyal/social climber ka teh

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  52. Colonial Mentality kasi e

    Porke sikat at galing sa Amerika kelangan pag dumating dito fan na kagad? Ayan napala mo ginusto mo pa kasi itry ang isa na namang over rated na kainan na halatang pera pera lang

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  53. Sayang ang ilang minuto kong pagbabasa sa sulat na 'to. I should have just spent it reading the other entry's witty comments, pramis.

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  54. Naku naman po Ale. Anu na lang ba yung mag follow up ka after 10mins kung wala pa yung order mo. Libre naman ang mag follow up. Tapos lalamugin mo yung pagkain. Kasehodang maiinit ang ulo mo dahil tomejoneska, sa nangyari..sino ang ang walang modo? Alam mo kasi pag fastfood ang peg, you have to understand din na sa dami ng customers lalo pa kung peak hours, may tendency talagang makalimot or overlook ang crew. Sana yung manager na lang kinausap mo. Kawawa ka naman, gutom ka na nga, hinayblad mo pa sarili mo, na eskandalo ka pa.

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  55. Dito ngwowork kaibigan ko. Hehe.

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  56. sana pinatake out na lng nya yung mamahaling pancake kesa binatos at pinaglaruan pa nya. madami nagugutom sa kalsada. malamang natuwa pa sila. next time ate gawin mo yan ha..igalang ang pagkain

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  57. tried this resto din last March. since bagong open sya dito at masyadong hype, expect na maraming tao at waiting ka. at yes, totoong maraming waiting like we're number 25 pero pang 3rd list. IMAGINE THAT? naghintay kami like 1 and half hour. since we went there to experience kung anong yung hinahype nila, sige naghintay kami kahit ganun katagal. so after namin makapasok, we ordered and then the food... nakakasad kasi mas masarap pa yata yung nabibiling pancake sa kanto na limampiso. i ordered pancake with strawberry pero nalungkot ako dahil FROZEN STRAWBERRY ang gamit nila na medyo pabulok na. nasatisfy lang ako dun sa bottomless iced coffee na pagkamahal mahal din.

    anyways, after nung experience na yun sabi ko sa sarili ko, hindi na namin uulitin. :)

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    Replies
    1. Yes, youre right, they use frozen fruit as toppings. Kahit sa west coast ganyan din, they dont use fresh fruits.

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  58. it happens to all restaurants.... :D nothing new... if your not happy then don't come back..

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  59. pancake sa J lang or sa M masarap na ie mura pa...(:

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  60. GUSTO KO TULOY NG PANCAKES! YUMMMM. =)

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  61. over rated nga daw yung pancake dito,maski sa states di din daw ganon kasarap. try niyo na lang sa Kanto Fr***tyle Breakfast sa Mand****ong, masarap pa tsaka mura lang, mas mag eenjoy pa kayo! :) 

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  62. Ate once there and will never go back, over-priced! Hindi pa masarap. Mas masarap pa sa pancake p.

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  63. ate.. kaloka ka! Ang daming issue na dapat pagtuunan mo ng pansin.. laki ng problem nitong letter sender lol.. talagang naghintay ka ng 45 mins bago mag followup?? kaloka talaga lol

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  64. got similar experience here... me and my officemates went to this pancake house earrrrrllly in the morning.. aroung 6am and pile of cx are already waiting in line.... sabi ko.. siguro tlgang worth it tong resto tsaka nacurious ako kase nung una kong narinig ung name ng resto.. i thought it's a gadget store..hahahaha T lang noh? after 1 hr nakaupo din mabilis nmn ung dating ng order nmn kaso di ko tlga type ung lasa.. kanya kanya lng tlga cguro ng panlasa mga tao.. pero mas prefer ko pancake ng M and my favorite pancake ng t.hut!

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  65. I've eaten at this resto in the US a couple of times, seriously, nothing great about it. Typical diner food. Mas madame pang masarap na diners sa US kesa dito.

    Localized na ang branch dito -- taste, serving size, flavors. Madame kaseng kulang na lang dugo ibigay nila masabe lang na nakakain sila sa resto na to, eh honestly, mas masarap pa sa Pancake House. Not worth the line, if you ask me. O kaya mag-White King pancake mix ka na lang sa house, promise mas masarap pa.

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  66. Their pancakes, or food, is nothing to write home about. It's only good when you have cravings for breakfast food at any time of the day. I haven't been back home in a while pero I've always frequented H and E nun and mas gusto ko pa food nila. Sosy ba ang place nila sa manila? Dito sa us hindi naman eh..minsan nga ginagawa pa namen sya tambayan with friends pag sarado na sta***cks. Haha :) 

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  67. i've heard so many bad reviews about this hyped up place.

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  68. !, sa America hindi naman highend yan, cheap fastfood meal para sa mga breakfast eaters, an alternative to M.. Dito lang naman sa atin ginagawang big deal. Even PF Ch**g yung katabi nya sa B** hindi naman fine dining sa America yun.

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  69. Next time try nya yung P.house malapit sa Kapitol ng P..then sabihin nya kung yung international pancake house or Local Pancake house ang mas ok or mas worst:D 

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  70. eto ba yung I? dito sa houston puro itim ang kumakain dyan dahil sa one to sawa ang pancake at cheap price... nothing special naman

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    Replies
    1. saan ka sa houston? yung sa bandang westheimer sa galleria area, marami namang puti ang kumakain. baka sa may southwest yun kasi puro itim (at pinoy) ang nakatira. LOL.

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    2. Ang racist naman ng comment mo

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    3. Wow! Kung makapag profile ito kala mo kung sino. Tell you honestly, mga Pinoy mahilig din sa "one to sawa" you're talking about. You'd be surprised how many "whites" go for cheap prices or "freebies". ~JEBP

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  71. Excuse me po, sosy ba ang i? Sus! Hindi lahat ng di kaya ng masa sosyal na, masyadong malayo ang agwat ng social status sa atin na yun lang sosyal na heheh!

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  72. Eto ba yung may S**P yung pangalan? 

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  73. overrated itong resto na ito. much like the J doughnut chain. parang D lang. Mas masarap pa rin ang K.

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  74. Wallllaaahhhh indeed. Wala kang pancakes. Voila, goodbye.

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  75. omg!!! same thing happen to me just ib the morning.i go to the same pan cake house the letter speak but i am so disappoint coz he waiter not understand my order that she give me other part of pan cake"!nkakaloka kc eben if i come from the US and i speak her english the waiter dont understand my order.gnito b tlga mga resto thid day!? i am very upset it wait me 45 mins plus just to eat a pan cake.i promis me no go back that place again.i hope this sitioation is stop or else they resto is closing na.

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    Replies
    1. You came from US nyan ah :)

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    2. Kahit sino naman 'te, di ka maintindihan eh. Wag mo na sisihin yun server.

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    3. Hahahahahaha "eben dough u tell waiter u order him no gib u ryt him not understand too much accent u spek tagalog next tym no spoking dulars na"

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  76. Sorry you had a miserable pancake/resto experience. So, did you leave a tip?

    Have a French toast next time and do follow-up on your order sooner.

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  77. Dear Letter Sender,

    Sayang ang pancake at unlimited syrup mo. Sana, hindi mo pinaglaruan at sinayang ang pagkamahal-mahal na pancake na yun. Kung imbyerna ka sa service, sana, pinabalot mo na lang at inabot sa isang bata sa kalye na ilang araw nang di kumakain. Sinayang mo lang ang pera at pagkain na isang grasya na hindi lahat napag-bibiyayaan.
    Maaaring hindi impressive ang resto na yun pero mas hindi naman ka-impress-impress ang ginawa mong pagsasayang ng pagkain.

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  78. I'll cross this place off my list when I go to Manila. Thanks for all the reviews.

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  79. sa totoo lang naisip ko lang din it's a waste of money going there.kasi ako I even ordered yung best seller nila at nadismaya lang ako ang ending fruits ng ksama ko ang kianen ko.Sabe ko sa waitress well done yung egg pero ayun napakalata and yung egg with ham and cheese kaumay... ang dameng cheese

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  80. grabe who cares. nakikiuso kase. kakain doon, pipicturan sarili, popost sa instagram/fb. hindi natuwa, magrereklamo rin sa social media. ano ba yan! if you're unhappy, tell the manager, write to the restaurant! be fair to them and give them a chance for service recovery! isang beses ka lang kumain at nadisappoint ilalabas mo na sa forum na ganito? for what? mavindicate ang missed order mo? kakaloka ka!

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  81. i was planning to go with my brother pa naman sa ihop since it was kind of shown sa "i am sam" movie (which is a favorite of ours). na discourage naman ako sa mga comments! sayang..

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  82. wala paring tatalo sa local na pancake house! at least dun, sulit naman yung ibabayad mo sa pancake kasi masarap talaga ang pagkakaluto at subok na maayos ang service

    haayy, bawas bawas din ng colonial mentality para di na tayo maloko ng mga overrated stores na yan

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  83. Di na nagreklamo sa manager ng restaurant para masend nya sa FP lol! Ang daming dada If di ka satisfy ireklamo mo sa restaurant hindi yung nakaalis ka na saka mega react lol

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  84. Why wait 45 minutes para sa follow up? OA mo lang! At nagawa mo nga paglaruan yung food bakit ang magreklamo sa manager hindi? Jusko!

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  85. May kasalanan nga syo ung food server oo pero grabe kelangan siraan yung restaurant?

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  86. bandwagon/social climber..

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  87. bakit naging complaint page na ang fp? lahat ng whine and grievances nalang nababasa ko..

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  88. I eto :) agree ako sa letter nya super nakakapanginit ng ulo :)

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  89. Hay naku! Ang mga pinoy nga naman, kung anu-anong walang kwenta ang pinipilahan. Nung unang nagbukas ang star**cks, pinipilahan. Tapos yung g.donuts, pinilahan. Krispy , pinilahan. Z**u, pinilahan. Kala mo naman mauubusan o mamamatay kung hindi makatikim agad-agad ng mga ganyan

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  90. Seriously, their staff should undergo training AGAIN. I ate at this restaurant 2 weeks after it's opening and I had the same experience although we opted for a take-out since we didn't want to wait in line for a seat. They're going to cook the food na nga lang, we waited for 30 minutes pa. We followed up every five minutes. Turns out, they did not punch our order after all! And we only found that out because we threw a hissy fit. Since we were all pissed and hungry already, they cooked our orders within 10 minutes. It seems that it's only possible to do it when the customers are already angry. I found it weird though that I enjoyed their waffles more than their pancakes. Anyhoo, I hope they improve on their service. They've been operational for more than a month na. Their operation should be smooth already.

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