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Sunday, May 5, 2013

Letter from a Reader: An Amalayer Story

 Image courtesy of www.zazzle.co.uk

Hi FP,

You probably heard of this a thousand times, pero I am one of the people who stay up late just to read your fresh gossip and hot promos every 12 midnight :)

But right now, I'd like to tell you my bad experience with a very rude lady guard at a big mall in QC North. And since this blog gets results, hopefully some people concerned get to read this and act accordingly.

Last Thursday, April 18, I went to that mall, and as usual, everyone goes thru the security inspection. But from where I was standing in the line, I saw the lady guard on duty "picking her nose" shamelessly right in front of us people in line. The sight was so gross and vulgar! I saw her holding a tissue on her hand but she chose to use her gloves to clean up the "residue."

When I was finally in front of her, I really felt icky knowing where those hands had been. Without sounding really offensive, I told her that it's okay if she threw the tissue first since I had my packed lunch inside my bag. But instead of being embarrassed, the lady guard even yelled at me, "Bakit? Ilalagay ko ba 'to sa bag mo?" (referring to the tissue on her hand)

She further went on, "Wag ho kayo maselan at baka ma-Amalayer ka!" 

I was so humiliated, and I left. All this time, her fellow guards did nothing to alleviate the situation.

By the way this scene happened at the Jollibee entrance, around 12 noon and the guard's last name was Oliveros. I often take this route and it was not just me that this boorish lady guard came in rude contact with. 

If I can be helped to file a formal complaint, please do and I thank you in advance. 

More power to you, FP and God bless us all!  

Anna

Note: Letter edited for brevity

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65 comments:

  1. Sa tiangge ng sapatos to!

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  2. Nako lagot si ate guard.

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  3. sumbong sumbong kay bonga bonggang bong bong.!!

    lagot ka guard for sure pag ttakpan n nmn ng management nila...

    umayos kau guard


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  4. Bastos talaga yung ibang mga guard. I actually had an encounter with a guard and she was checking my sister's bag, and sobrang bastos ng pagkakasabi niya like she was in a loud voice and maangas na dating and its really irritating. Pasalamat siya i kept my cool kung hinde, pinasok ko sa bunganga niya yung stick niya.

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  5. i'm not familiar with malls in manila, i'm from USA.

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    Replies
    1. and u need to mention that because??

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    2. "the USA". Much like it should be "the Philippines".

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    3. Ambisyosang froglet na hindi man lang nakatapak sa US embassy! Taga Kamuning ka lang, ilusyonada ka! - FP reader na located talaga in the US

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    4. Me nagtatanong??? Kaloka ka! Makapag comment lang, hay!

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    5. Maka-comment lang.

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    6. at bakit nila"lang" ang taga Kamuning??? -Atty. G

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    7. Yung totoo? Saang probinsya ka galing? Hahahaha kalerqui

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    8. So need talaga imention pa yan? Maka comment lang e noh!

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    9. ateng 12:19, nid pa talaga i-mention na from USA ka?!!! i've been there too pero walang binatbat ang mga malla sa USA sa mga malls "namin" dito sa pinas. maski nga sa mga malls sa DUBAI, di aabot sa kalingkingan yang USA mall mo.

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    10. I don't think Anon 12:19 meant anything bad about it. Mga malls kasi sa US walang guard na nag-checheck ng bag sa entrance, wala ngang guard na nagbabantay sa doors.

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    11. wala po kasing security guards sa entrance ng mall sa us hindi nag che-check ng bags or anything , kaya hindi nya siguro maintindihan kung bakit may ganon na pangyayari , pero sobra naman kung sasabihin na mas maganda yung malls sa philippines kesa sa us baka nagkakamali ka baka naiisip mo yung mall ng dubai nung pumunta ka ng mall sa philippines hahaha, yung mga malls sa middle east wala ng pagtatalo nasa kanila talaga yung pinaka magagandang mall

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    12. University of San Agustin?

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  6. eeewwww! kadiri si ate lady guard! hmmm yung mga kuya manong guard di natin alam kung naghuhugas ng hands nila after jumingle. yuck! yuck! yuck!

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  7. Ewwww! Ang nakakairita dito (aside syempre dun sa panghihinulangot) ay yung kayabangan nung guard na porke na bad shot ang tulad ni amalayer girl, hindi na puwedeng magreklamo ang mga tao sa mga tulad nilang guard.

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    Replies
    1. Ipinagyayabang niya na marami siyang nakuha sa ilong niya, lol

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  8. Madami naman talaga security guards ang bastos. I really hate it when they just poke your bag and not mind if may masisira ba sila sa loob. This happened to me, and I politely asked the guard to be careful kasi nasa loob yung camera, tablet, and phone ko. I am very careful with my things, I make sure na malinis and hindi naga-gasgas. Kaya it really irked me that yung pag tusok-tusok niya sa bag ko ang sisira or maglealeave ng marks sa gamit ko. The guard didn't even apologize, and just smirked at me. I don't want to go down sa level na sabihan pa siya na hindi naman niya mababayaran yung gamit if masira or ma-damage niya. Simpleng respeto sa tao at gamit ng iba lang kailangan. But I guess hindi tinuturo yun sa kanila ng agencies nila.

    To Anna ... you should report this to the management of the mall. They have to remind their guards that customers who enter their establishment should be treated with respect.

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  9. Hindi naman kasi maganda approach nung girl. Kinda nkakaoffend kaya napikon lng ung guard..

    Jusko ate di kba nangungulangot

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    Replies
    1. If na-offend yung guard then dapat careful din siya na hindi nakaka-offend yung actions niya. Nakaka-offend na may nag pi-pick ng nose sa harap or paligid mo. Hindi dapat ma-offend yung guard kasi kabastusan ang mangulangot in public. If ayaw mo mapuna or may masabi sa iyo na hindi maganda then wag ka gagawa ng bagay na pwedeng ipintas sa iyo.

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    2. Hi miss ladyguard.. Tanggapin mo.n lang na bastos ka talaga.. Wag sana mangyari sayo yung ginawa mo kay miss sender.

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    3. Anon 12:31 kung kamayan kita gmit ang kamay kong pinangkulangot ko.. kakamayan mo p rin ba ko? Manner manners rin nman pag may time..

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    4. Ikaw kaya ang mahawakan ang lunch ng kamay na galing sa ilong na marumi. Sanay ka naman siguro.

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    5. Aaaaahhh soooo kelan pa naging acceptable ang mangulangot sa public?? So okay lang sau mahawakan at mapunasan ng boger as long as maganda ung approach??

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  10. Sana pinakain mo iyong sundot kulangot niya sa kanya! Nangttrip lang iyon, feelin' niya kaya ka niya.

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  11. X-ray machines na lang kasi like in the airports. hindi naman kasi efficient ang mga guards. kung thorough manual search naman sobrang tagal naman sa pila

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  12. eh ba't yung guard sa amin, kapkap from head to toe pati sa poet at harapan dinadakma. minsan nga may r*ctal inspection pa. ni hindi nga ako nagco-complain eh. - a.sanchez, selda 13.

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    Replies
    1. hahaha! baliw!

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    2. watta crap! lol

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    3. baka gusto mo rin

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    4. Enjoy lang. Life is short.

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  13. Eeew! Kadiri si guardina. Dapat nagsabi kaagad sya sa adim ng mall. Para napagsabihan agad. Pwede nmn yun. Kesa dito nag sumbong.

    Teka, stick lng ang pwede gamitin pang check sa loob ng bags. Di pwede kamay nila.

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    Replies
    1. Asa ka na may mangyayari kung isumbong sa management ng mall na yan. Notorious sa kata**ahan at kabastusan ang mga guards sa lahat ng malls nila. Tolerated yan ng management. DAMI ng kaso ng security lapses - patayan, snatching, holdapan inside their malls, the latest sa mga CR, barilan - LAHAT na. May nangyari ba?!

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  14. hayyy dhai, napag uusapan yan dito sa FP pero mas effective kung mag email ka sa management ng mall sa reklamo mo kasi documented ang electronic correspondence na dumadaan sa kanila para iimbistigahan yan concern mo.....it's a health and safety matter di ba?

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  15. Dito sa Dubai at nawitnessed ko rin naman sa ibang middle east countries sa mga stopovers, ang mga lalaki, kahit laborer, they wash their hands ksamang sabon yan ha. Ibang lahi sila, hindi magaling sa English language at amoy araw talaga pero kapag juminggel, hugas kamay at sabon pa, then punas ng tissue. Pero marami akong nakitang pinoy dito, office attire with kurbata pa ha pero pagkajinggel direcho sa office nila...meron na means para linisin ang mga kamay pero wala pa rin, much more sa pinas na khit hand blower di gumagana...so nakakasanany talaga yan at galit pa ha pag nasita..

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    Replies
    1. Kareerin ba ang pag-oobserba sa toilet habits ng mga minchang na jumijingle? May naaamoy aketch!

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  16. dapat nagreklamo ka na muna sa management bago ka sumulat dito...kumilos ka muna ng tama saka ka magsumbong sa media pag walang nangyari!

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  17. May mga guards kasi na daig pa ang pulis kung umasta

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  18. Nakakadiri naman. We have a similar experience. May dala akong bag na maliit na ang laman lang ay wallet with my credit cards, cash, and travelers checks and my cell phone. Siguro naamoy ng guwardia na balikbayan kami kaya ang tagal kinalkal ang bag ko. Napansin ko rin na he tried to open my wallet with his index and thumb while it is in my purse. Tinaasan ko ang boses ko at sabi ko sa kanya, "wala po kayong makikita riyan kasi ang liit liit ng bag ko" Bigla niyang sinarhan at halos ibato sa akin pabalik. Saglit lang ang inspection niya sa mga bags ng kasama ko dahil tinititigan ko siya habang ginagawa niya ito. I am hoping that there is a background check done before they hire these guards.

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    Replies
    1. Amoy balikbayan ka day? Ano amoy mo? Baka tapng lng BO mo

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  19. Tsk tsk tsk... Bakit kasi ganyan ang mga pinoy? Dito sa US, hindi sila ganyan panay sorry nila kahit hindi big deal tapos nagpapasalamat at nagyo your welcome naman 'yong isa. Tapos kahit hindi kayo magkakilala nag hahow are you doin' sila sa'yo... tatawagin ka pa nilang honey, baby etc.. Tapos maski bata na 5 yrs. old magha-hi sa'yo, yayakap pa! Sa Pinas wala, magthank you ka man walang sagot. #nasharekolang.

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    Replies
    1. #wedon'tcare

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    2. kulang talaga ng manners tayong mga pinoy ano? nagshare lang siya, nag we don't care ka na.. haha!

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    3. nakakabwisit ang mga dito sa US, dito sa UK, dito sa Timbuktu, walang ganyan. Tse! ang mga tao pare pareho lang, me bastos at meron ding me manners. Anon 8:32AM, yun bang nang mamasaker ng mga school age kids nagso sorry din ba?

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  20. kinuhaan mo sana ng picture para kumalat sa internet ang itsura nya

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  21. Sumbong ka dapat agad sa management or security agency nung guard. Yung totoong amalayer herself was harassed and pinagtripan pero yung pagsisigaw lang nya nakunan. Maraming power trippers na guard lalo na sa mga tv stations, malls and mrt.

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  22. kailan ba nila aalisin yang check up ng bag sa malls, mrt and lrt? nakakairita at for me invading the privacy na. kung hindi pwedeng alisin, pwedeng lagyan nalang ng xray scanners lahat ng pintuan na need ng check up like that? at sang ayon ako sa letter sender ang daming mayabang na guards sa Pinas. minsan they can be intimidating. sa GCC halos hindi mo maramdaman ang presence ng guards at kapag nakikita mo sila they will smile and greet you pa. sa milan, dun lang namin naranasan ang check up ng bag sa pagpasok sa duomo church but for the rest sa iba pang city; wala ng check up pa. ang mga guards bang yan, if ever na may bomba or terorista or anumang masamang loob lalabas pa kaya ang "yabang" at "tapang" nila or alam kaya nila ang gagawin nila? kung ayaw nila sa work nila (kaya ganun ang attitude nila) ay lumipat sila ng ibang trabaho

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    Replies
    1. Extra gastos lng un binbayad s guards s pag check ng mga bags s mall. D nma nati check mabuti. Y not, invest in buying xray machine instead.

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  23. hmmm..di ko alam pno ikocomment ko ha kc i actually owner of an security agency here in mnla.and my bf now he is too an security guard.any way i always make sure to speak my employee specially my guards when every friday we have general assembol that they will shud be nice to the costumers even if bank.dept store or even if just small building they guard.before me accept there employment they always training of human values and relationships.so my guards i sure you that they all nice and mabait s mga costumers.

    mr. c. damandaman
    owner- security agensy

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    Replies
    1. teh, magtagalog kana lang...nosebleed ako d ko maintidihan gusto mo sabihin nakakastress lang..

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    2. Haha ang dumi mo mag english.

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    3. Nagpapapansin ang isang ito

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  24. Hindi sakin nagagawa toh dahil magaling ako magtaray nang nasa lugar. Subukan lang hahahahaha

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  25. To the letter sender, just send this same letter to the management of the mall . At least you did your part. These guards are on contractual basis so tanggal agad yan. Ipadala mo alang alang sa aming mga may packed lunch din sa bag....I hope it works out...

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  26. Sa mall na greedy at baduy

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  27. Kadiri! Kung ako yan di ako matatakot kahit bantaan ako ng amalayer. Pagkatapos mag dial ng nose ihahawak sa things ko? YUCK TALAGA!

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  28. Bat naman kc kelangan pang may guard na mag checheck ng bag!

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  29. if ur speaking about the guards n tindahan ng mga sapatos, oo, i agree, mga BASTOS nga sila. sobra. mga arogante!!!

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  30. Letter sender, mag complain ka sa management. Pero ang gawin mo muna, bumalik ka sa mall at i check mo kung may camera sa entrance, mas maganda kasi pag may proof ka.

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  31. Marami talgang mga bastos na guards, sa malls man o mrt/lrt. Lalo silang naging maangas dahil dun sa Amalayer, akala nila kaya nila palaging baligtarin ang kwento at sila maging api.

    Maski ako nasusungitan ko yung ibang guards kasi minsan feeling nila sila na may ari ng establishments kung manghila ng bag kala mo kung sino.

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  32. dapat kasi hands off na lan ang guards ipaubaya na lan sa xray machine hindi naman nila alam hinahanap nila to begin with ... tusok tusok lan gawa

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  33. Let me remind all readers, if this happened in any S Malls, they will be apologetic about it, and they are customer centric. If you've encountered any incident of such, please head to the customer service stations because they do not and will not tolerate such acts as this

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