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Monday, January 18, 2016
Insta Scoop: Charice Hints on Possible Concert with Jessica Sanchez
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Insta Scoop
Insta Scoop: Beauty Queen Friends Give Baby Shower to Shamcey Supsup
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Insta Scoop
Tweet Scoop: MJ Marfori Claims that John Lloyd Cruz Opted to Fly to Hong Kong with Bea Alonzo Instead of Joining Angelica Panganiban in New York
@mjmarfori 's stmnt (w/ @Bianca_Valerio & @djmotwister )@Sectorkekz & johnlloyd 's ondarocks rel& Bea 's thing w JLC pic.twitter.com/DL6eNkF4EI
— L felip (@Leaaandrafel1pe) January 14, 2016
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Tweet Scoop
Tweet Scoop: Is Alden Richards Courting Maine Mendoza for Real?
"Seryoso talaga ako.. Please AKIN KA NA LANG.."- @aldenrichards02 @mainedcm
#ALDUB6thMonthsary pic.twitter.com/epOGeQNa7y
— ALDUB|MAIDEN NATION (@MaineAlden16) January 16, 2016
Video courtesy of Twitter: MaineAlden16
Image courtesy of Twitter: InqEnt
Image courtesy of Twitter: EatBulaga
Image courtesy of Twitter: ChristineBBabao
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Tweet Scoop
Insta Scoop: Angelica Panganiban Has Started to Follow Derek Ramsay on Instagram
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Insta Scoop
Repost: Is the AlDub Phenomenon Losing Its Appeal?
Image courtesy of www.business.inquirer.net
Source: www.business.inquirer.net
Background: After 36 years in Philippine show biz, Eat Bulaga was able to reinvent itself with the Aldub segment back in July. Based on data provided by Kantar Media Philippines, Eat Bulaga was able to more than double the number of its household viewers.
From a base of 2.5 million households last July 2015, the number went up to 6.2 million on Oct. 24, 2015, with the additional 3.7 million households watching on Saturdays (the highest for the week).
These were mostly new viewers from the unserved market, excluding other segments such as overseas Filipino workers.
There are about 20 million total households in the Philippines. With some 15.5 million households owning a TV set, the market potential for noontime TV show viewers is still relatively high. Take note that not everyone is watching TV during noontime.
History Flashback: The last major brand that was able to almost double its number of followers within a three-month period in the Philippines was Pepsi in 1992. Unfortunately, Pepsi wasn’t able to sustain the efforts, having been affected by human error. Remember the infamous 349 crisis?
The company could have gained more had it extended the Pepsi Number Fever promotions. Coke got lucky as Pepsi sustained a self-inflicted injury.
Backtrack even further to 1977 and 1978, way before Eat Bulaga was born—John Travolta was the next big thing in Hollywood, starring in the now-iconic “Saturday Night Fever” and “Grease.” He was certainly a cut above the rest as he did more than just the typical Hollywood roles. When he branched out from his usual image and repositioned himself to do other roles, his movies ended up becoming financial disasters.
It actually took him 16 years to be considered “cool” again, thanks to 1994’s “Pulp Fiction.” He was finally able to garner attention again, for a role that reminded people of who he was in his two early hit movies.
When success is phenomenal, brands and the people behind them may develop overconfidence. There is a tendency to feel powerful and unbeatable, until a blunder or a roadblock happens and forces them to zoom out and look objectively from a different perspective.
At the moment, people may still be gaga over Aldub, but marketing history (examples cited above) will reveal they are not entirely invincible.
Let me elaborate.
Aldub Decoded: In two previous articles, the author hypothesized that new viewers were mainly responsible for the rejuvenated Eat Bulaga that we are enjoying now. They were attracted because the show not just added the Aldub love team (albeit accidentally) within the “Juan for All, All for Juan” segment, but values were also injected within the show via Lola Nidora’s antics.
Eat Bulaga had de facto repositioned itself as an “entertainment plus values” fusion category that became distinguishable from the purely noontime entertainment formula that other networks have been doing. Aldub attracted family oriented households that felt like they shared the same values and sense of humor as Yaya Dub and Lola Nidora.
It wasn’t hard to like because the segment showed familiar themes in Filipino culture. #SaTamangPanahon was popularized when Lola Nidora shared the importance of waiting for the right time to take the relationship to the next level. It was a sure hook for households that wanted to stress the concept of proper “panliligaw (courtship),” something that is not so common in this day and age.
The many values of the Aldub segment not only differentiated Eat Bulaga from its peers, but more importantly, provided relevance versus pain points expressed by non-customers. Instead of going with the same deprecating humor demonstrated by other shows, Eat Bulaga went the opposite route and became a positive icon beyond the usual “saya (fun)” and “kilig (heart flutter).” (Interestingly, Eat Bulaga also went the same “trash talk” route once and some of the hosts were even accused of more controversial issues. Imagine this case study as a 360-degree transformation.)
Data Review: A review of the latest number of viewers watching Eat Bulaga, as audited by Kantar Media Philippines in November and December 2015, is disturbing.
It showed a rapidly declining base of viewers. From a peak of 6.2 million households viewing last Oct. 24, 2015 when Maine Mendoza, half of the Aldub love team, wished “sana hindi kayo magsawa (I hope you won’t get tired of us),” the number has deteriorated rapidly to only 4 million households after a month on Nov. 28 and 3.5 million on Dec. 6.
This further dropped to 3.3 million on Dec. 19 and finally to 2.65 million on Dec. 26. Eat Bulaga practically lost all incremental customers it gained—losing 3.55 million viewing households in just two months while gaining only a measly 150,000 extra fans despite the numerous product endorsements that aired during the same period.
Critical Changes: Most followers of Eat Bulaga may remember the two critical events that possibly explain the deterioration in the number of viewers.
Mendoza, then better known as Yaya Dub for her role as a caregiver (yaya), was finally able to meet in person the other half of the AlDub couple, Alden Richards, in their much publicized event on Oct. 24 in the Philippine Arena after a strong resistance from Lola Nidora.
Secondly, Mendoza stopped being mysterious, which was part of her earlier allure. Instead of doing the Dubsmash, Mendoza has already revealed her real voice. She was also transformed from an underdog, girl-next-door caregiver Yaya Dub to a more glamorous up-and-coming talent Maine Mendoza.
Still, Aldub is a formidable team to the segment they attract. The couple helped the “My Bebe Love: #KiligPaMore” become a hit during the 41st Metro Manila Film Festival (MMFF). The movie got the biggest opening day gross in local cinemas, beating other Filipino films.
Perspectives: “My Bebe Love” had a limited run in Eastwood, a hangout of one of the show’s new viewer segments. The author watched it in the early evening of Dec. 29, the movie’s fifth showing day, and noticed how the cinema was far from full and actually very quiet throughout the duration of the movie (except for a few parts).
Loyal fans said they will continue to be passionate of their affections for the couple. However, from the perspective of new viewers attracted to the fusion category, making them stay will be difficult for they are still longing for the same drama as the highly quoted #SaTamangPanahon. At best, some may still remain as occasional viewers, who sadly can also turn into lapsed, burnt-out customers.
Most new viewers who originally got into Eat Bulaga because of the fusion category/concept may not exactly be attracted to seeing selected people from a barangay getting prizes from advertisers and sponsors. This was a formula that was done by Eat Bulaga even before the Aldub love team was concocted.
Perhaps it was a reason why these new viewers never watched Eat Bulaga in the first place. They may not be attracted to reelectionist Senator Vicente “Tito” Sotto III engaging the recipients of these prizes. They may not be attracted to Mendoza co-hosting part of the show or performing a character where she is not a role model or Dubsmash talent/comedian. They may not be interested in the number of “#weeksary” tweets, even if another tweet record can be established. They may not be interested in the number of likes and shares on Facebook.
All these things simply please the existing fans. The new viewers may get out of the fad because they’ll eventually realize that they became new customers mostly due to a different value proposition, which is now not as strong as before.
In recent episodes, Lola Nidora was seen trying to revert back to the entertainment plus values formula, but it seems like the focus was not entirely there yet. Perhaps an increased consistent effort and commitment would bring back lapsed and non-customers.
Lessons: At least eight lessons can be learned about the sustainability of market-driving innovation in service, formerly seen in Eat Bulaga. As mentioned above, the numbers have switched—from a peak of 6.2 million viewers to only 2.6 million. These lessons are:
New customers are attracted to new features (i.e. explicit emphasis on forgotten values like #SaTamangPanahon, role model, unpredictability, etc.) of an offer and will be lost if the priority features they got attracted to in the first place will cease to exist. Over a period of time, these motivators become satisfiers. The problem with that is that it may become a dissatisfier if you remove or change it. New customers, one of the nine different types of non-customers, tend to behave differently compared to loyal and screaming fans who are less sensitive to changes.
Understand different goals. For the market-driving strategy, it’s the acquisition and market penetration as reflected in the number of new viewers. For the market-driven strategy, it’s the satisfaction and loyalty as reflected in comparative ratings. Never fall in love with ratings (market share) alone, whereby superior rating can still be attained while bleeding millions of new viewers as in the case of Eat Bulaga.
Dialogue partners are key. In a market-driven strategy, it’s the loyal fans. In a market-driving strategy, it’s the non-customers. Usually, brand owners listen to existing customers and assume that what satisfies loyal and screaming fans will also be valid for non-customers.
Market-driving strategy’s first of seven principles—that being better is the enemy of being different. Eat Bulaga has attracted noncustomers by being different and being nontraditional. As the voice of the screaming fans went up, they became more traditional, addicted to market-driven metrics (ratings, number of tweets, number of likes) instead of market penetration and values shared or quoted in market-driving strategy (read two articles “Marketing and Strategy Lessons From Eat Bulaga’s Aldub” and “The Market-Driving Strategy of #Aldub”, both posted at www.josiahgo.com)
Innovation is about two elements—offering something new, but being commercially successful. Success is about sustainability. It’s about the stickiness factor—making people try, retry, and repeat their behavior until it becomes part of their lives.
To make Mendoza co-host or do out-of-character roles in Eat Bulaga is not being different, and for now, not even being better, beyond her new found popularity. Aldub will just become another love team if this keeps up.
Unless Eat Bulaga acknowledges the white space in the fusion category of entertainment plus values, they will end up trying to be unique in the same way as competitors instead of being unique in a unique way, a fusion category of its own.
Adopt different lenses in marketing: market-driven versus market-driving and growth marketing versus defensive marketing. The latter should be anticipated as progressive competitors may decide to pick up the white space abandoned by the innovator.
Imagine that ABS-CBN has more resources and a greater market reach. It could easily fill in the values void with a new segment, as it had possibly gained lessons from three successive incorrect responses (three top love teams guesting, Coliseum event, Pastillas Girl) catering to needs of existing viewers instead of new viewers.
Who knows, TV 5 may just get a headquarter mandate to jump in and tap the synergies of their sister companies in media, telecom and related businesses.
The right vision makes the difference. No doubt, making fans happy is important. Ensuring the show is a stress reliever is a given, but having a dual vision entails humility to learn an innovator’s paradigm: Sharing more forgotten values explicitly like #SaTamangPanahon to a country where close to half of its households have no parents at home because of work elsewhere. A TV show, like or unlike Eat Bulaga, can be so powerful and effective to have the ability to address social issues and influence the mindset and behavior of its citizens via entertainment.
That’s the most exciting market-driving strategy in show business, a true fusion of entertainment and values. Hindi lang saya at kilig, but also saya, kilig at laman (Not just fun and heart-fluttering shows, but segments that have content).
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Repost
Sunday, January 17, 2016
Dashing and Charming Personality Has a Smelly Problem
Image courtesy of www.devianrart.com
If there is something that people in the country are very particular with, it has to be the personal hygiene, especially for popular figures. With no regard for race or practices of other countries, local expect citizens to call a spade a spade, or in this case, name the source of the stink.
When some female fans were partying at a club, they could not help but remain excited at the dashing and talented personality (TP) on board taking care of the beats. TP is very popular among the guests in the club because he has the looks and is a celebrity in his own right. TP has been seen with other local celebrities who frequent clubs and he has also been seen hanging out with personalities whose gender preference remains under great speculations.
At the dance floor, some guests started to become uncomfortable as there seemed to be a foul smell, like spoiled food, in the air. The guests continued to dance, but the smell became stronger. It was then that they realized they were nearer a certain feature of the club, where TP was positioned. They danced and did not bother with looking for the source of the smell. One of the partygoers could not stand the smell anymore and decided to follow the stench. As she moved closer to TP, she realized that the smell was emanating from where TP was. Able to lasting for only a few seconds, she stepped back and was very disappointed at her conclusion. No amount of good looks and talent could surpass the smelly problem of TP.
I'm a massive fragrance fan - I think fragrance is part of someone's hygiene, and I'm a big believer in leaving an impression through scent. - Rita Ora
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Blind Item
Tweet Scoop: Nora Aunor Takes German Moreno's Place on 'Walang Tulugan'
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Insta Scoop: Solenn Heussaff Requests for Privacy on Her Marriage Plans
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Insta Scoop
Ciara Sotto Leaves Husband
Image courtesy of www.philnews.ph
Just as when everyone thought that Ciara Sotto is happily settled with Jojo Oconer, the industry was rocked with Sotto’s admission that she has called it quits with Oconer at the start of 2016.
Sotto discovered that her husband of almost six years was having an affair with a talent of a network. Such discovery was made by Sotto herself via the mobile phone of her husband. Allegedly, the third party is a co-actress with whom Sotto has worked with in a show, and where Oconer holds a position in the production team. Oconer is said to be close with Tony Tuviera, who is the head honcho of Tape Productions and a good friend of the Sottos.
Sotto has moved back to the home of her parents with her baby. Her parents are obviously not happy with the development in the life of their youngest child. Construction of the home in a nearby village was stopped with the latest development in the marriage of Sotto.
Note: Fashion PULIS is open to the statement(s) of Ciara Sotto and/or Jojo Oconer.
Insta Scoop: Ciara Sotto Confirms Moving Back to Her Parent's House
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Insta Scoop
Tweet Scoop: Liza Soberano Requests Respect for Her Family At All Times
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Tweet Scoop
Insta Scoop: Alden Richards and Maine Mendoza Exchange Messages for Sixth Monthsary
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Insta Scoop
Tweet Scoop: To Whom is Jake Ejercito Addressing His Message?
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Tweet Scoop: Wowowin to Air Last Episode, Rumors of Daily Telecast Circulate
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Insta Scoop: Nikki Gil and Husband BJ Albert Go on a Honeymoon
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Insta Scoop: Angeline Quinto Reminisces the Reason She Joined 'Star for a Night'
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Insta Scoop: Patrick Garcia and Wife Welcome Second Daughter
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Insta Scoop: Family Gives Cristine Reyes a Bachelorette Party
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Insta Scoop: Alex Gonzaga Celebrates Her Birthday
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Insta Scoop: Cristine Reyes and Zanjoe Marudo Pose on the Set of 'Tubig at Langis'
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Insta Scoop: Miles Ocampo Will Miss Her 'Luv U' Family
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Insta Scoop: Maja Salvador's Concert Cancelled Due to Lack of Compliance of Producers
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Insta Scoop: Mariah Carey Posts Sympathy Message for Celine Dion
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Insta Scoop
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